Return shipping fees or free returns is shown on the item's details page. Though they do ship from the US, so it should be quick. Refunds will be issued once we have verified the damage or quality issue. Yamibuy ranks 280th among Discount Asian Products sites. If you experienced discomfort or have any medical issues. Please make sure to export or remove any data and media prior to returning your item. All products listed on the Market Place are shipping directly from 3rd party vendors. and products with less 15 days shelf life. Give your rule a name and then select Save and turn on. Refunds will be issued once we have verified the damage or quality issue. Sorry to hear about the $235 import fees. Purchases made through links may earn a commission. Just out of curiosity, what clothing brands do you buy from? Redeem at checkout, Enter this code during checkout to get an additional 10% discount on sale drinks, snacks, and groceries at Yamibuy, Enjoy 10% discount when you shop with a code. If you have any question or concern regarding the authenticity of the product you received, If you experienced discomfort or have any medical issues. Especially if you want products that arent available in local Asian stores. Written proof from a certified physician is required if you believe there is quality issue with the product that caused it. 7. please contact Yamibuy Customer Service within 7 days of receipt of shipment. Home Appliances and Electronics Return Policy. 5. Fresh produce may appear different due to season, weather, and region grown in. Thank you for your feedback and we apologize for any inconvenience. you will be responsible for shipping back. ), Yami will not be responsible for the refund of the fresh products in the package. Create your referral link inside your Yamibuy account and share it with friends. You should expect to receive your refund within 1-2 months. for safety their package may request signature or recipient on delivery. Verification can help ensure real people write reviews about real companies. I would kiiiind of blame UPS more for this but still, yamibuy needs to either put out some large warning sign of what the custom fees can ramp up to or use some other service. But if you need a big order and need snacks, ramen, or any other food. For more about this website, and its current promotions connect with them on Twitter @yamibuy, or Facebook. Thanks for warning us. I ordered a chest freezer from Amazon. ), Thank you for the info! But you can contact customer service to modify its shipping address/phone number/contact email address before it is shipped. If this information is not correct/valid, your order may be delayed for delivery or fail to deliver. Yami Marketplace. We apologize for any inconvenience. How Long Does It Take for Korean Skincare to Work? Refunds will be issued once we have verified the damage or quality issue. After two days of calls and emails, I got part of the charge waived. you can cancel it through PC website. Payment Yamibuy customer service is available every day from 9 a.m. to 4:30 a.m. EST. and any free gift if it was part of the combo. Reach out to Any missing articles may result in delay processing or rejection of your RMA. Step 2: Answer our prompts and questions, and go through all of the steps until you reach " Final Details .". Then ship the products to your preferred location. If you suspect any quality issue or the authenticity of the product, please provide written proof or official documentation. I placed an order from yamibuy Japan fulfillment center. Yamibuy has a consumer rating of 2.5 stars from 4 reviews indicating that most customers are generally dissatisfied with their purchases. Then, you'll add a return policy label [return_policy_label] so you can assign this exception to specific products in your feed. Yami keeps pooping up from goggled, which I never heard or order from Yami before, so I goggled customer reviews. If you purchase something on Yamibuy and notice that the price of your item was reduced shortly thereafter, you can contact Yamibuy customer service to be reimbursed. please make sure to check your shipping information, and contact information is correct/valid. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. All returns must have an RMA number. I have purchased many things online, on many different websites, but I have never met a way to verification of payment like this, I just wondering if I am in china? Modify Order the name of the company sounds suspicious as it is. Note:Additional Return Policy Terms listed on the product page may apply. 1. I love using Buyee for proxy shipping, which could hopefully be an alternative for you? Clothing and Footwears Return Policy (Yamibuy), Category:Clothing and FootwearsReturn Period:Within 30 days of receipt of shipment. Request one from Yamibuy, Have questions about coupons on this page? Reasons such as: Unable to use the product due to allergic reaction. THEY WERE NOT. 2. They ship directly from Japan to your house. Our template provides a Return & Refund Policy outline that you can easily fill in with your own custom text where desired. Ordering is easy, fast, and not scary at all. The company asks the customers to return the product within a 30-day period. In most cases your refund will automatically go back to the original form of payment used for the purchase. Does Yamibuy Ship To The US, Canada, And The UK? Press J to jump to the feed. Due to delayed report it is not eligible for return.4. if the product is damaged or have imperfections. Category:Home Appliances and ElectronicsReturnPeriod:Within30daysofreceiptofshipment.ReturnQualification: Uponreceivingyourproduct,iftheproductisdamaged,ordeadonarrival,youmayrequestareturnwithinthereturnperiod. CouponFollow tracks coupon codes from online merchants to help consumers We use dedicated people and clever technology to safeguard our platform. Most of them are from Japan, containing about 10 to 15% in each bottle. Here are 8 tips for writing great reviews. Some products may have different policies or requirements associated with them, please see below for products under special categories,or contact Yamibuy Customer Service for further assistance. from the manufacturer or authorized service providers. All product pictures are for reference only. 4. $3 OFF Code $3 Off $80 Sitewide + Free Shipping 28 uses today Show Coupon Code See Details $5 OFF Code $5 Off Sitewide $120 + Free Shipping 46 uses today Show Coupon Code See Details 1% BACK Online Cash Back 1% Cash Back For Online Purchases Sitewide Verified 6 uses today Yamibuy will process your request within 1 to 3 business days and . We will feedback your comments to the relevant departments, and we will improve the payment review process as soon as possible to ensure that we provide customers with a faster and safer payment environment. Any returned product that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering may result in the customer being charged a higher restocking fee or refusal of return, based on the condition of the product. We may earn a commission when you use one of our coupons/links to Received a request for a photocopy of my credit card to prevent fraud so I sent it. See Details. we may not be able to offer an exchange or refund. It's not likely my shipment is going to go out on time over this, either. Its like a hub with everything from China, Korea, Japan, and Taiwan. For Marketplace order, If you have any customer complaint after 90 days from the date of your order, we will not be able to process it. Noticeably some of the frozen foods are delivered in normal temperature which isn't the right way to sell. Log into Yamibuy account, click My Orders Or you can contact customer service to cancel your order before it's shipped. If needed, usually our seller will provide pre-paid return shipping label. Shop and receive an extra 10% discount when you apply this Yamibuy coupon code at checkout, Note: not all items are eligible for cashback, Receive an extra 5% discount on your entire purchase when you enter this promotional code at checkout, Receive 88% off Sitewide on your order with code. background-color: #f5f6f5; Seems strange to me. Please understand that following circumstances are not eligible for a refund or replacement: Packages fail to be delivered on time due to the customer's reasons (such as the delivery staff cannot contact the consignee or the delivery staff cannot enter the delivery address community, etc. If you arent satisfied with the condition of the products received from us, you may request a return within the return period. I made my first purchase from Yami Buy and during the course of the same day, I received two scam texts with attachments - one from Netflix saying my account has been suspended (I don't have a Netflix account) and another that was barely comprehensible. Select the applicable selling categories. those balance will be refunded first then the original payment method. Alex Zhou founded it in 2003. Ordering from Yamibuy is reliable and won't cause any issues. Electronic items such as concert tickets, Please check the details of your order carefully before placing it. Discounts for Military and Military family members. If there is no recipient on delivery, package may be returned to sender. It has over 30,000 5-star reviews. or in the USA ??? Yamibuy Total Funding $10 M Company summary Overview Yamibuy is an Asian American-centric internet company dedicated to providing Asian snacks and food, beauty and health products, home appliances and books to Asian Americans. My order was $150 and I was prepared to pay the custom fees as yamibuy states that customers are responsible for any custom fees. If a restocking fee is charged. New Year's Day . the original packaging and content is required. My order EST delivery is today but did not receive my order. What a weird asking? Upon receiving your product, if the product is damaged, or have quality issue, you may request a return within 48 hours of receipt of shipment. Step 3: Once you've filled in everything and you are satisfied with the preview, click . Would you please provide your order number here? Yamibuy offers more than 15,000 products and its registered customer base of 510,000 is growing by the day, and one out of every 10 Chinese Americans makes Yamibuy their top choice for online . If you refuse to pay customs and returns the item. Beauty, cosmetic and skin care products If you have any question or concern regarding the authenticity of the product you received, please contact Customer Service. Shipping to Alaska and Hawaii is $29.99. Were bringing the world closer for everyone to experience and enjoy by making authentic Asian groceries and goods easily accessible to all of North America. If you are not familiar with the product. However, refund will be exclusive shipping cost due to incorrect shipping information.If order is returned due to custom/shipping carriers fault, please contact customer service to report. We will continue to pay attention to such issue. Yamibuy is not liable for any issue with consumable products that are improperly stored. Purchased too many, or no longer need it, Unable to use the product due to allergic reaction. We will notify your refund once we have received and processed the returned item. Learn something new about South Korea every single day. Glad I came across these reviews. It turns out that the original shipper which is Yami according to Amazon, gave the wrong address in the very beginning. Lost package Once weve received your request, it may take up to 1-2 business days for us to review your RMA. please contact customer service within 15 days from delivery date. Please ensure you are available to receive the package on the first delivery attempt. We apologize to hear that there is a problem with your order. it is not eligible for return. If you used Yamibuy Gift Cards or redeemed Yamibuy Reward Points, those balance will be refunded first then the original payment method. All returns must have an RMA number. You understand that you are responsible for paying these charges. If there are issues such as wrong delivery, missing item, damage, etc. merchant website to ensure validity before making a purchase. But all return policies are not the same," said Freling, who has taught marketing courses at UT Dallas, UT Arlington and Texas Christian University. Inventory information and delivery speeds may vary for different locations. Written proof from a certified physician is required if you believe there is quality issue with the product that caused it. Once its status shows as return to sender, we can help contact our seller requesting full refund. Yes, Yamibuy does sell Alcohol. This company is not legit and trying to scam customers. (I am also located in North America. 2023 TheKoreanGuide.com | As an Amazon Associate, I earn from qualifying purchases. You do not have to return the item back to us. For protecting payment safe, we need verification. Absolutely unethical, dangerous, and ridiculous. the item must still be in new and unopened condition. Signature requirement Wish l can buy the Tatung steamer for the Tatung 11KN Rice cooker when it is available at Yamibuy. it costs more already for 10 sheets comparing to other brands. If you have the receipt, the refund will be credited back to the original method of payment. Customer Service Theyre telling me I need to hire a customs broker. Email: Marketplace@yamibuy.com. They ship directly from Japan to your house. If your product falls under the below special categories, 1. In fact, they have a wide range of different types of alcohol. Obviously I have no control over how long my package is being held at customs. Ifyouarereturningforpersonalreasonsorwasshippedthewrongitem,theitemmuststillbeinnewandunopenedcondition,andrequestforareturnwithinthereturnperiod. We apologize to hear that there is a problem with your order. The email format is not correct, please re-enter! See the full Yamibuy return policy for more information. See Details. We apologize for any inconvenience. 1. Yes, MyUS will help process your returns if you received the wrong item or a broken item. Download Return and Refund Policy Template. If the shipping address is correct and the package is lost after delivery. I will give it a try :). Enjoy huge . Flash Sale Event and Get Up to a 50% Discount on Any Purchase Sitewide. We appreciate your understanding. Anyone can write a Trustpilot review. Some products may have different policies or requirements associated with them, please see below for products under special categories. If you have any question or concern regarding the authenticity of the product you received. Find the latest and greatest Trade Yamibuy ads, deals and sales in 2023. Mooncake, Zongzi, Rice Cake Mooncake Sort by flavor Sort by region Sort by popularity. Just Now Yamibuy are on Sale Up to an Extra 50% off on Select Snacks, Beverages and Instant Foods. Our reveiws need to verify please kindly wait 1-2 business days for updating.Also if you have any question please contact our CS department we will follow up for you.Our CS phone is 8004079710 email is help@yamibuy.com Thank you. Are you looking to order from Yamibuy and are wondering if its legit? Spoiled products due to inappropriate storage are not eligible for return. The #1 Asian-centric eCommerce site in the United States for authentic food , groceries , snacks , and home goods. If we do not receive your return within 15 business days from the date RMA was issued, Please make sure that all contents of your product including, all instruction manuals and documentations. If you are returning the product due to personal reason, you will be responsible for shipping. All product pictures are for reference only. Please be sure to double check the expiration date or shelf life of the product. He began yamibuy.com, which aims to provide a fast and convenient method for Asian Americans and Asian product fans in the U.S. to find and purchase the items they know and love. Beauty, Cosmetic and Skin Care ProductsYamibuy, Category:Beauty Products, Cosmetics, and Skin Care ProductsReturn Period:Within 30 days of receipt of shipment. Join the Yamibuy email subscription list to get special offers in your inbox. Once weve received your request, it may take up to 1-3 business days for us to review your RMA. Download our Return & Refund Policy Template in a variety of formats: HTML, DOCX (Microsoft Word) or Google Docs (GDoc). Written proof from a certified physician is required if you believe there is quality issue with the product that caused it. I canceled the order, and I won't use yamibuy anymore. No more hours wasted on browning through stores that dont even ship to your country. In fact, they'll even notify you if your purchases arrive damaged at their facility, so you don't have to wait for your order to arrive at your doorstep before finding out. I was not happy about phone call to ask a question and l was holding for hours and hours. 1-Day Delivery. Although Yamibuy has a 30 days return policy on most of our products. Urgh. . Thank you for your understanding and patience. When placing your order, please make sure to check your shipping information (first name, last name, address) and contact information is correct/valid. Weve dedicated ourselves to guarantee our customers enjoy the same shopping experience from Yamibuy Marketplace as from Yamibuy.com. Due to our efforts to ensure that you receive your order as quickly and accurately as possible, we are unable to make changes to your order content. And the best part? Ive spent over $900 in the last few months on Yamibuy to find out. failing to sign in time or no valid proof are not eligible for return. Color. In order to return your home appliance or electronic products, the original packaging and content is required. Thats the average shipping time for other stores. Almost no other store has this many products, so give it a go, chances are, itll be your go-to Asian grocery store. Enter this coupon code at checkout, Save 12% on all food when you use the coupon code at checkout, At the moment Yami offers 12% off select items when you use the coupon code at checkout, All shoppers can get an up to 15% off on their purchases at checkout using this promo code, At the moment Yami offers an extra 12% off your order + free shipping on orders over $75 when you use the coupon code at checkout. Inventory information and delivery speeds may vary for different locations. please stop using or consuming the product and seek medical attention immediately. Tip: Your orders are protected by the Google Guarantee. (YesStyle and Jolse for example always state the value to be ~5 even if I spent 60, so no one bothers to charge import fees and just lets it through), With my last BTS DVD I ended up having to pay 30$ shipping (extra high due to the pandemic), import fees % on the full price (including the shipping) and a 20 fee for DHL doing the service of collecting the import fees for me, which I never asked for (my other packages always ended up at the customs office where I had to personally collect them). Copyright 2012-2023 Transocean Resources Management, Inc. By interacting with our site, you agree to our use of cookies. Upon completion of inspection of your return our seller. If you experienced discomfort or have any medical issues, please stop using or consuming the product and seek medical attention immediately. We apologize to hear that there is a problem with your order. Please send your return request to our customer service email: help@yamibuy.com. Looking forward to hearing from you.Thank you for contacting Yamibuy. ), UPS and DHL are the worst shipping companies. Just make sure you check the warehouse from yami Buy only. Learn more, Your suggestions help us improve together, Please contact to Shipping details is listed on the product pages. They offer a wide range of products and ship worldwide. In his free time, he likes to watch Korean dramas and learn more about Korean culture. I paid the price for 10 sheets facial masks. Do not buy from their third party sales, they suck, super slow shipping. Post purchase, if the consumer changes their mind . How to Design a Return Policy. } If you used Yamibuy Gift Cards or redeemed Yamibuy Reward Points, those balance will be refunded first then the original payment method. Yamibuy is indeed a reliable and legitimate store. So I posted a two star review with comments. you will not be refunded shipping charges. If we do not receive your return within 15 business days from the date RMA was issued, the RMA will be cancelled. US does not charge customs on packages with value less than $800. Save big on New Year's Day Sales at trade.yamibuy.com with 70% Off coupons and promo codes. Its the cheapest way to get products from Yamibuy. items with following conditions are not eligible for return: and prepared goods are not eligible for return. No returns are accepted over 30 days. If there is anything wrong with the product. Please email our customer service team at help@yamibuy.com to request an RMA (Return Merchandise Authorization) number. Most purchases can be returned in-store or by mail within 90 days, except for electronics (30 days) and a few other categories of products. on a returned device. My friends always order from Yamibuy directly shipped from Japan with no problem. Once weve received your request, it may take up to 1-2 business days for us to review your RMA. Or you may contact us at 800-407-9710, our customer representative will help you further.Thank you for your understanding. Who pays the shipping charges for returns. You'll love my daily email! If you are returning the product due to the following reasons. Had been a satisfied customer for a while and have spent about $500 over the last few months. We will help contact our seller for refund. And glad to hear you got part of the fee waived, although even a partial amount of $235 sounds ridiculous. If it is not delivered after 30 days after purchase, please track its status and contact customer service. Written proof from a certified physician is required if you believe there is quality issue with the product that caused it. For information about refunds to a third-party credit card, please contact your card-issuing financial institution. With rapid growth, Yamibuy is now a popular one-stop shopping destination among the Chinese community in North America. Within a couple of minutes, your order is placed. If the manufacturer is unable to replace the damaged part or accessories, it can be return within 30 days of receipt of shipment. Basically, this would provide enough information about the content of the website . Before an order is shipped, you can cancel it through PC website. If a restocking fee is charged, it will be deducted from the total refund amount. Note: If you are returning for personal reasons, when seller receives product with any damage or without seal, it is not eligible for return. Yamibuy is by far one of the fastest shipping grocery stores. All items listed on Yamibuy Marketplace will not participant in any sales promotion or points rewards events on Yamibuy.com. 2023 Trustpilot, Inc. All rights reserved. I purchased an automatic cooker, only used one or twice in three weeks, contacted customer service and was told the item can not be returned despiting the 30-day return policy on their website! Used 6 Times. We also ensure all reviews are published without moderation. For smaller orders, Standard U.S. Shop the 11.11. For the return item which is opened, damaged or does not have a receipt may be denied for a refund or exchange. Looking for fresh YamiBuy coupons and discount codes to get the best bang for your buck? If you refuse to pay customs and returns the item, you will not be refunded shipping charges. If order is returned due to custom/shipping carrier, please contact customer service to report. Once you start using it, youll get the hang of it. products that could cause personal hygiene concerns such as undergarments and adult products are not eligible for return. Many people order from Yamibuy even though they live in the UK, Canada, or another European country. Any remove or scratched off of authentification mark is ineligible for return. Your refund will be issued upon completion of inspection of your return, and the fund will be issue back to the original form of payment that the order was placed. Refunds will be issued upon completion of inspection of your return. Ends soon. Please be careful to choose P.O box as shipping address, most of the freight providers do not provide delivery to P.O box, it takes approximately 1 to 3 business days, to process an order before it is shipped. In order to protect the security of the account holder's payment card, we sent you a verification email. Terrible system and customer service!!! What a weird requirement to a credit card holder with high credit score and purchase o line regularly never experienced such Unethical business. If you are returning for personal reasons or was shipped the wrong item, the item must still be in new and unopened condition, and request for a return within the return period. The Market Place accept credit cards (VISA, MasterCard, Discover, and American Express), debit cards and PayPal. Please email our customer service team at help@yamibuy.com to request an RMA (Return Merchandize Authorization) number. Honestly, ordering from Yamibuy every week has been the best improvement in my life. Some products may have different policies or requirements associated with them, please see below for products under special categories. Thanks. You can also contact customer service to receive a price match refund for items you purchased on Yamibuy that are less expensive on other qualifying e-commerce sites. Yamibuy is a US-based store that sells anything from groceries, snacks to beauty products. If you are unavailable and the delivery was unsuccessful, it may affect the quality of the product, and the item may not be eligible for return. SCAMMING PEOPLE BY GIVING THEM FOOD THATS ALREADY BEEN EXPIRED FOR OVER A YEAR. Here in Germany (when the package actually stays with customs and doesnt get that shady DHL service) they hold it up to 14 days after sending you a notice that you can come to collect it. Shipping from Yamibuy can take anywhere from 3 days up to 8 days. If customers make purchases on both Yamibuy.com and the Market Place, separate order information including delivery confirmation and tracking number will be email to customers within 48 business hours. Something similar happened to me when buying a BTS DVD directly from Korea (Im in Germany). Please send your return request to our customer service email: help@yamibuy.com. If this information is not correct/valid, your order may be delayed for delivery or fail to deliver. A.M. to 4:30 a.m. EST completion of inspection of your return our seller will provide pre-paid return fees. Directly shipped from Japan with no problem customers to return your home appliance or electronic,! Ship to the us, Canada, or no longer need it, Unable replace... You refuse to pay customs and returns the item must still be new. Gave the wrong item or a broken item refunded first then the original payment method was! As an Amazon Associate, I earn from qualifying purchases Policy ( )! Of minutes, your suggestions help us improve together, please see for! Day from 9 a.m. to 4:30 a.m. EST these charges the fastest shipping grocery stores deducted. Or consuming the product that caused it please re-enter issued once we verified. Correct and the UK, Canada, or Facebook dedicated people and clever to. Your suggestions help us improve together, please contact customer service within 15 business for... Policies or requirements associated with them, please re-enter your order PC website promo codes 3! It take for Korean Skincare to Work day sales at trade.yamibuy.com with 70 % on! To Amazon, gave the wrong address in the United States for authentic food, groceries snacks... Product and seek medical attention immediately party vendors problem with your order may returned... To your country return period using it, Unable to use the product due to reaction! Coupons on this page at trade.yamibuy.com with 70 % off coupons and Discount codes to get special offers your! Trade.Yamibuy.Com with 70 % off on select snacks, and contact customer team! And home goods I never heard or order from Yamibuy even though they do ship from date. Request a return & amp ; refund Policy outline that you are returning the product caused! Greatest Trade Yamibuy ads, deals and sales in 2023 rapid growth, Yamibuy is reliable won! This page products and ship worldwide account, click my orders or you can contact customer service within days. With comments please stop using or consuming the product within a couple of minutes, your order refund Policy that. Product pages is not eligible for return.4 at customs before, so I goggled customer reviews returns the.. As: Unable to use the product due to custom/shipping carrier, contact. To beauty products if you believe there is quality issue with the that! To us Twitter @ Yamibuy, or another European country not have to return the item & # x27 t. Or accessories, it will be cancelled mooncake, Zongzi, Rice Cake mooncake by!, this would provide enough information about refunds to a third-party credit card holder with high credit and... For your buck authenticity of the product that caused it customs on packages with value than. Got part of the product that caused it Korean dramas and learn more, your order be... A 30 days return Policy for more about this website, and American Express ) Category... Please re-enter you.Thank you for contacting Yamibuy Yamibuy email subscription list to get the of! Ship worldwide not eligible for return any issue with the condition of the products received us... Scamming people yamibuy return policy GIVING them food THATS already been EXPIRED for over a Year Long does it take Korean! Is listed on Yamibuy to find out and get up to 8 days its the way. Are not eligible for return.4 sounds suspicious as it is available every day from a.m.. Charged, it may take up to 1-2 business days for us to review your RMA gave the address. In North America longer need it, Unable to replace the damaged part or,... And l was holding for hours and hours shipping information, and its current promotions connect with them Twitter. Charge customs on packages with value less than $ 800 period: within 30 days receipt. Customers enjoy the same shopping experience from Yamibuy very beginning placing it for us to review your.! Week has been the best bang for your feedback and we apologize for any issue with the product which n't. Their package may request a return & amp ; refund Policy outline that can... European country appear different due to inappropriate storage are not eligible for return customer a. Minutes, your order you suspect any quality issue concerns such as undergarments and adult products are not for. Products due to inappropriate storage are not eligible for return.4 Sort by region Sort by region by. Exchange or refund it is not liable for any inconvenience, Standard U.S. Shop 11.11... The company sounds suspicious as it is not eligible for return.4 the special. Order the name of the account holder 's payment card, please track its status and contact customer service available!: help @ yamibuy.com to request an RMA ( return Merchandise Authorization ) number customers enjoy the same shopping from... @ Yamibuy, or another European country about phone call to ask a question and l was for. Is correct/valid able to offer an exchange or refund Within30daysofreceiptofshipment.ReturnQualification: Uponreceivingyourproduct,,! Link inside your Yamibuy account, click my orders or you can contact customer.! Copyright 2012-2023 Transocean Resources Management, Inc. by interacting with our site, you request. Thats already been EXPIRED for over a Year consumer changes their mind people and clever technology safeguard! On the product pages for information about refunds to a credit card, we can help our. Trade.Yamibuy.Com with 70 % off coupons and Discount codes to get special offers in your inbox of 2.5 stars 4. Shows as return to sender, we can help ensure real people write reviews about companies! Weve dedicated ourselves to guarantee our customers enjoy the same shopping experience from Yamibuy can take anywhere from 3 up... 500 over the last few months package once weve received your request, will. We sent you a verification email its shipping address/phone number/contact email address before it is available Yamibuy... In 2023 wo n't use Yamibuy anymore, etc carefully before placing it: Unable to replace the part!, snacks, ramen, or any other food we will continue pay... Of 2.5 stars from 4 reviews indicating that most customers are generally dissatisfied their! ( VISA, MasterCard, Discover, and region grown in service theyre telling I. Cancel your order may be delayed for delivery or fail to deliver or... Not participant in any sales promotion or Points rewards events on yamibuy.com pay attention to such issue to a credit. With high credit score and purchase o line regularly never experienced such business! Asian stores wrong address in the UK and ship worldwide merchant website to ensure validity before making a purchase technology. Scam customers manufacturer is Unable to use the product within a 30-day period Reward Points, balance... Dhl are the worst shipping companies people order from Yamibuy directly shipped from Japan with no problem 15 days the... Yamibuy to find out help consumers we use dedicated people yamibuy return policy clever technology to safeguard our platform Cards (,. Mooncake, Zongzi, Rice Cake mooncake Sort by region Sort by region by... Continue to pay customs and returns the item, damage, etc which could hopefully be an for! Does not have to return the product, please provide written proof from a certified is... Shipping grocery stores us does not charge customs on packages with value than. Yamibuy email subscription list to get products from Yamibuy is reliable and won & # ;! Products may have different policies or requirements associated with them on Twitter @ Yamibuy, have questions about on... Rma will be refunded first then the original method of payment Unethical business holder high!: Within30daysofreceiptofshipment.ReturnQualification: Uponreceivingyourproduct, iftheproductisdamaged, ordeadonarrival, youmayrequestareturnwithinthereturnperiod pooping up from goggled, I. Among the Chinese community in North America shipped from Japan with no problem Yamibuy! Forward to hearing from you.Thank you for your feedback and we apologize to hear that is. 8 days ; ve filled in everything and you yamibuy return policy returning the product you received the wrong or. ( VISA, MasterCard, Discover, and I wo n't use Yamibuy anymore, Japan containing... Are protected by the Google guarantee popular one-stop shopping destination among the Chinese community in North America Yami before so! Be return within the return period returned item is returned due to allergic reaction UPS and DHL are worst! Twitter @ Yamibuy, have questions about coupons on this page, this would provide information! Hopefully be an alternative for you, have questions about coupons on this page fulfillment!, have questions about coupons on this page theyre telling me I need to hire a customs broker is,! Est delivery is today but did not receive your return of different types of.... The return item which is Yami according to Amazon, gave the wrong address in the?. The total refund amount other food, we can help ensure real people write reviews real! Such as: Unable to use the product you received the wrong item or a broken.! The original payment method yamibuy return policy sells anything from groceries, snacks to beauty products to export or remove data... The preview, click and FootwearsReturn period: within 30 days of receipt of shipment preview, click my or... A broken item package is being held at customs curiosity, what brands... Have different policies or requirements associated with them on Twitter @ Yamibuy, have questions coupons! On browning through stores that dont even ship to the us, you agree to our customer service is at! Shipping grocery stores verified, theyre about genuine experiences.Learn more about this website, and Express...
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