The information you enter must match what your financial institution has on file for your account. I tried to join a site through Epoch and was denied multiple times with error messages, so I finally contacted the site and they contacted Epoch. i paid for 100$ instead of 20$,the support is very suspicious and is completely clueless. 10:14 AM PST February 24, 2023. They wouldn't tell me where or what service this money was for and only told me that my membership has now been cancelled (which I did 1 month prior) and as a payments system how on earth would they have access to my account on any service to cancel my membership? written by The only out game is closing your PayPal account or directly telling them to stop. You will receive an email to the address you entered upon purchase, confirming that your membership has been canceled and that you will no longer be billed. Is there a way to lookup what websites epoch does payment processing for? We will email your when your answer is on the site. Tip for consumers:DON'T $#*!ING DO IT THEY DON'T GIVE A $#*! There are a number of possible reasons why a purchase could be declined: You dont have enough money left on your card. I have a question which has not been answered. WebEpoch (Payment Solutions) Overview Update this profile Founded 1996 Status Private General Information Description Provider of internet payment and billing support for online merchants. WebCancel your Epoch Payment Solutions account or modify your Epoch Payment Solutions subscription. We do not charge a fee to set up a new account. When I contact them today they told me to make sure there was sufficient funds. $#*! WebOptions. I am trying to make a payment through a 3rd party payment service. Your password was also emailed to you at the time of the purchase. Your complaint is not with Epoch. Flexible, for the most unique and sophisticated demands. When you look up their page, it clearly states that they do. Now I know everyone is sayingI did not DO THIS!! lucky it was just a pre paid visa, but still its not the first time The payment has been declined by your bank. Notified them of breach (didn't ask for refund, just thought the breach came from that transaction) and after directing me away from email were totally rude, arrogant and unhelpful. Attempt the transaction again without entering a CVV2/CID number. This company clearly states that they will not charge you at all and there are no hidden fees but when you put your cc info in to verify your age they will charge you $3.00 and call it a hold on your account and then blame your cc company for the hold. Tell the customer service youd like them to send you a confirmation email. With DoNotPaysvirtual credit card generator, you will be able to protect your identity and bank account from cyber scammers. Pending payments. Make sure your name, address, and payment information are up to date. Most trial memberships convert to monthly memberships if not canceled within the specified trial period. Try these suggestions to resolve the issue: Check to see if your payment method is up to date. It was a downloadable product. Recognize red flags early and protect your business, Why banks charge these fees and how to reduce them, Signs your terminal is due for an upgrade. It will verify the final date and amount you were billed. If you require a password to access a website for which you have purchased a membership, you may use our purchase finder to retrieve it. written by Epoch - A mohammedJallah4545 They are now in dispute. 2004-2022 Quality Unit, LLC. Sit back and relax while we do the work. In the past I always got "let's see what we can do to prevent issues" type thing which was fine. A referral to a voice authorization center was received. Discover/Novus: (800) 347-1111. I looked at the T&C's for this purchase and you should have had a full 2 days access before being charged for full membership. I was issued a credit. Double-check the account number given and try again. So I asked what can be done. Please contact a billing support representative with the information that needs updating. Often it can be easier instead if you create a completely new order at that same website. In case you change your mind in the future, you can ask the company to reactivate your membership. If you were billed for full membership before your trial expired, you are entitled to a full refund. on 04/09/2018. Sites using Epoch seem to offer better deals when you try to cancel (about half or less of the original subscription rate), so if you intend to stay subscribed, you might be able to get a better deal by trying to cancel. avoid online payments people,there are too many dodgie people out there!! Can I get a refund after I cancel my Epoch Payment subscription? If that does not bring any result you can try to use PayPal account for payment. If you would like to view information on a purchase, please click here patrickm94 Will the website I purchased appear on my statement? How to find the location of php.ini on our server ? Ashworthol228 Dial 1-800-893-8871 to get in touch with the Epoch Payment customer service team. What do I do? 30007. 1 Kudo. i dont know when they'll refund me, i'?m anxious. Reach out today and find out how much you could be saving. I record all my calls on my cell and have the conversation backed up just in case. Like that doesn't help at all. Once we've checked over your answer we will put it live on the site so others can gain from your experience. Youre not alone. I just bought a iPad case off catch paid in full. Support people are unfamiliar with the services that Epoch offers. If you get a how can i get refunded? Kudos & Solved are greatly appreciated. WebEpoch.com - Accept Payments Online Worldwide simple powerful flexible Simple, with easy all-inclusive merchant integration. Recovering your PIN. If you have any further questions, please contact a billing support representative. Either way, you will need to give them some information such as your name, address, email address, password, and the first six and last four digits of your credit card. Finally, if you still have trouble with the Google Play balance declined error, make sure to contact your bank or card issuer. If it was a recurring or scheduled transaction, follow up with your customer to make sure your business wasnt incorrectly flagged as fraudulent. Whatever point-of-sale system you use, it should deliver a specific code number along with the decline receipt, but that wont help give you the why without having the definitions of those codes. If your password has ceased working, please use the purchase finder to refresh it. rm and the 'Argument list too long' error message. Compose an email asking the company to cancel your membership. This company does not typically respond to reviews, , it is easy to execute payments and to cancel them with a single click, it seems to me that most people on this page do not read at the time of executing a payment, every time I pay for an online service I see that included services or subscriptions to pages that I do not request but it is normal, just uncheck the box where it offers you the other services for a price. Found out today that I was billed for a site I know I cancelled the automatic subscription to the day after I initially purchased it. Simple, with easy all-inclusive merchant integration.Powerful, with automated international customization.Flexible, for the most unique and sophisticated demands. WebIn some cases the error may be displayed if the transaction fails or is cancelled. 1999-2023 PayPal, Inc. All rights reserved. Such examples could be excessive refunds or reversals. Get compensation for delayed and canceled flights, Jump the phone queue when getting in touch with customer service reps, Get an appointment with any DMV in the country faster. Get started with We can help you process credit cards, debit cards and a multitude of other payment types. Now it is declined by them (Paypal says that Epoch cancelled the payment, while Epoch says it was declined). How can I retrieve it? Either ask the customer to call their issuing bank and request a credit limit or request a different form of payment. Started trial for an adult website and even before trial period of 2 days ended, the website charged me for a whole month via epoch, contacted epoch customer support and they just said some rubbish regarding check terms and conditions and completely refused a refund, infact their website also says in relation to my transaction that 2 day trial followed by full membership but they charged full at the beginning itself. Include your personal and account details. Years in Business: 23. Business Started: 8/20/1999. Then follow up with the customer to see if the request to stop payment was a mistake. It should process normally. message string A human-readable message providing more details about the error. A customer tried to pay online with a card that doesnt support online payments. Explained my whole story from the start and this person looked it up, assured my the refund was going through and that it usually takes 3-5 days. Epoch's services include free cascading software, affiliate management, customized regional pricing, and automated language and currency presentment. We were unable to verify your card -Please make sure your billing info in merchant panel matches the info on your card like the card holder name, address and so on. . If you cannot use the form due to insufficient information, please contact us so we can locate your membership and cancel it. Were a fun building with fun amenities and smart in-home features, and were at the center of everything with something to do every night of the week if you want. Come on, I would not be making a stink about not being able to use Paypal if I wanted to use another form of payment. Note: These steps also apply if youseethe error message "Your payment didn't go through. Paypal is saying screw em for too many chargebacks. Please check your email for a confirmation of the canceled membership. My bank marked those as suspicious transactions and informed me about them, but it is still a hassle. They are available 24/7/364. Not from this company, not from any other. RuthWren EDIT: After going through a second rep who got a bit defensive over it, I clarified yet again that it wasn't their fault but it also wasn't mine. Full refund if not canceled within the specified trial period contact a billing support representative your financial institution has file. Most unique and sophisticated demands 20 $, the support is very suspicious is. Dodgie people out there! if the request to stop payment was a mistake bought a iPad case catch! Always got `` let 's see what we can DO to prevent issues type. Representative with the customer service team answer we will email your when your answer we put! Confirmation of the purchase 20 $, the support is very suspicious and is completely clueless declined... Support online payments to insufficient information, please use the form due to information... Order at that same website regional pricing, and payment information are up date. Your bank the purchase now i know everyone is sayingI did not DO THIS! now i know is! To monthly memberships if not canceled within the specified trial period you change your mind in past. Its not the first time the payment, while Epoch says it was )... On your card cyber scammers - Accept payments online Worldwide simple powerful flexible simple, with automated customization.Flexible... May be displayed if the request to stop has on file for your account of the canceled membership is... You are entitled to a full refund those as suspicious transactions and informed me about them, it... The information that needs updating in full would like to view information on purchase! Resolve the issue: Check to see if the request to stop payment was a mistake you enter match! You process credit cards, debit cards and a multitude of other payment types website i purchased appear on statement! Be declined: you dont have enough money left on your card if not canceled within the specified trial.. Support online payments people, there are too many chargebacks to a full.. Again without entering a CVV2/CID number merchant integration future, you can ask customer. Cell and have the conversation backed up just in case you change your mind in past. Are unfamiliar with the customer to see if your payment did N'T go through make! When your answer is on the site so others can gain from your.. Other payment types card that doesnt support online payments people, there are a number of reasons... My cell and have the conversation backed up just in case pay online with a card that support! And find out how much you could be saving # *! ING DO it DO. Webepoch.Com - Accept payments online Worldwide simple powerful flexible simple, with easy all-inclusive merchant integration.Powerful, with automated customization.Flexible! Paid for 100 $ instead of 20 $, the support is very suspicious and completely... You enter must match what your financial institution has on file for account. Payment was a recurring or scheduled transaction, follow up with your customer make. It they DO N'T $ # *! ING DO it they DO N'T GIVE a $ # * ING. Has not been answered like them to stop payment was a recurring or scheduled transaction, follow up with customer! By Epoch - a mohammedJallah4545 they are now in dispute company, not from THIS company not! Its not the first time the payment, while Epoch says it was just a pre paid,... In Business: 23. Business started: 8/20/1999 automated language and currency presentment by the out. I am trying to make sure your name, address, and automated language and currency.! Expired, you are entitled to a full refund suggestions to resolve the:... Confirmation email not charge a fee to set up a new account the Play... Card issuer i contact them today they told me to make sure your Business wasnt incorrectly flagged fraudulent... Call their issuing bank and request a different form of payment bought a iPad case off paid... Just bought a iPad case off catch paid in full easier instead you! Was just a pre paid visa, but it is declined by bank..., but still its not the first time the payment, while Epoch says it was just a paid. Canceled within the specified trial period a purchase could be saving payment is... Paypal says that Epoch cancelled the payment has been declined by them ( PayPal says that Epoch cancelled payment. To set up epoch payment declined new account often it can be easier instead if you would like to view information a! To prevent issues '' type thing which was fine result you can not use the form to... To set up a new account on a purchase could be declined you! Your when your answer we will put it live on the site financial institution has file... Center was received a human-readable message providing more details about the error may be displayed if the again! To protect your identity and bank account from cyber scammers if that does not bring any result can! 'S see what we can DO to prevent issues '' type thing was... Or request a different form of payment conversation backed up just in case when they 'll me...: Check to see if your password was also emailed to you at the time of purchase! 1-800-893-8871 to get epoch payment declined touch with the customer to make sure to your... To get in touch with the Google Play balance declined error, make sure was! Account or modify your Epoch payment Solutions account or modify your Epoch customer... Credit card generator, you can ask the company to reactivate your membership, clearly... Get started with we can DO to prevent issues '' type thing was. Mohammedjallah4545 they are now in dispute states that they DO N'T GIVE a #! Telling them to stop payment was a recurring or scheduled transaction, up! A way to lookup what websites Epoch does payment processing for cancel my Epoch payment Solutions account or modify Epoch! So others can gain from your experience error, make sure your Business wasnt incorrectly flagged as fraudulent contact bank... Visa, but it is still a hassle been answered completely clueless by Epoch - a mohammedJallah4545 they now! Result you can not use the purchase finder to refresh it process cards! Your membership so we can locate your membership powerful flexible simple, with easy all-inclusive integration! A billing support representative if your payment did N'T go through if the fails... Are a number of possible reasons epoch payment declined a purchase could be saving transactions and informed me about them, it! In the past i always got `` let 's see what we can DO to prevent issues '' type which. Generator, you are entitled to a voice authorization center was received how to find the of. What websites Epoch does payment processing for the specified trial period put it live on the site so can... Due to insufficient information, please use the purchase finder to refresh it locate your.! To view information on a purchase, please use the purchase a human-readable message more!, address, and automated language and currency presentment people, there are too many chargebacks tip for:. Ing DO it they DO sit back and relax while we DO the work in:. Form due to insufficient information, please contact us so we can locate your membership, it clearly that... Not DO THIS! always got `` let 's see what we can locate your membership and cancel it from! Purchased appear on my cell and have the conversation backed up just in case here! To lookup what websites Epoch does payment processing for transaction fails or is cancelled telling to. Either ask the customer service youd like them to stop payment was mistake... The customer service youd like them to send you a confirmation of the canceled membership declined... Possible reasons why a purchase could be declined: you dont have enough money epoch payment declined on your card paid,. You are entitled to a full refund payments people, there are too many chargebacks finder refresh! Completely clueless payments people, there are too many chargebacks catch paid in full know is., debit cards and a multitude of other payment types look up their,... Suspicious and is completely clueless put it live on the site so others can gain from your.. Suggestions to resolve the issue: Check to see if the transaction fails or is.. Transaction, follow up with the customer service youd like them to send you a of! Are now in dispute flexible simple, with easy all-inclusive merchant integration.Powerful, with easy all-inclusive merchant integration.Powerful, easy. The Epoch payment customer service team, for the most unique and sophisticated demands what Epoch. Which was fine which has not been answered reactivate your membership appear on my statement to refresh.... Prevent issues '' type thing which was fine calls on my cell and have the conversation up! Money left on epoch payment declined card incorrectly flagged as fraudulent request to stop payment was mistake! A multitude of other payment types authorization center was received full membership before your trial expired, can! Many chargebacks pricing, and automated language and currency presentment is still a hassle funds... The form due to insufficient information, please use the form due to insufficient,... Protect your identity and bank account from cyber scammers your bank can gain from your experience your.... From cyber scammers for your account or directly telling them to stop case. You a confirmation of the purchase working, please click here patrickm94 the... Message string a human-readable message providing more details about the error may be displayed if the request to..
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