I would like to apprentice while you amend your website, how could So I am wondering is there something missing in the setup for Zscaler App in China? We are investigating periods of slowness and/or increased latency. trademarks or service marks of Zscaler, Inc. in the United States . In some cases latency going through Zscaler would come high as per geographical distance of website from ZscalerNode.Insuch cases if Zscaler is unable to help than traffic can either be re-directed to other Zscaler Node/Pzenof the Company or be completely bypassed from Zscaler via PAC. If youre currently experiencing any traffic impacting issues please failover to your secondary DC. We are investigating periods of slowness and/or increased latency. This site contains user submitted content, comments and opinions and is for informational purposes We are investigating periods of slowness and/or increased latency. They have shared best practices to deploy ZPA within China. Both confirmed in the "Activity Monitor" to be not responding. For additional information please reference the following Advisory., Europe - Munich I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. We are investigating periods of slowness and/or increased latency. He cannot seem to connect to Zscaler from his home network, he gets the following error "Endpoint FW/AV Error" under Service Status. The Zscaler Engineering and Operations team are currently investigating routing between clusters and node debug data to isolate the issue. This worked very well. Try adding them in Auth/SSL bypass incase their domain are not added. Collect wireshark captures and header trace with Zscaler and without Zscaler. Issue: Zscaler adapter file corrupted and ends up with "Driver Error" always. Powered by Discourse, best viewed with JavaScript enabled. But after waiting for a while it is okay, can login into the app. Note: This folders cannot be deleted until file Privilege changed from System to Administrator. 2,670 cloud services in real-time, Systems at work think it's an issue on my Mac. Browse : https://myapplications.microsoft.com/ Search Zscaler management portal. In case you see other domains do check the category of those domains and try adding the redirected domain in SSL/Auth. We are investigating periods of slowness and/or increased latency. Other items under "System Preferences" seem to be okay. Audit events may appear delayed. Once the expired onces were removed the app started functioning normally. For example, when first or subsequent login might face this error. We are investigating periods of slowness and/or increased latency. I turned off the firewall and I don't have antivirus interfering. Hello, We are investigating periods of slowness and/or increased latency. Like!! For additional information , Europe - Dusseldorf I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. -Use ZMTR tool to trace to the destination webserver to find out the latency to the website. Your email address will not be published. For additional information , Europe - Vienna I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. We are investigating periods of slowness and/or increased latency. b.Take Header Trace from F12 Developer tools in Browser to see for any redirection. For additional information please reach out to Zscaler Support referencing this incident, status changes will be updated here as , Asia - Mumbai VI: We are investigating user authentication issue with our Mumbai VI, New Delhi I datacenter. The ZCC client is certificate pinned and if there is a problem with the cert ZCC will not connect. Looking for recent downtime and outages of Zscaler Cloud? If yes bypass SSL inspection and try access. Let me add one: For additional information , Core Cloud Services - Traffic Forwarding: We are aware of submarine cable fault that has impacted SINGTEL. I already tried the SMC and NVRAM tricks, same thing. For additional information , Europe - Dusseldorf I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. Click Add Trusted Network. After a number of seconds "System Preferences" would also hang. In these cases the DNS behavior was using a feature called Smart Multi-Homed Name Resolution. Check the category of website before doing any SSL/Auth Bypass since few categories are already added in Auth/SSL Bypass and adding website explicitly would not make any difference. non-core bugs, capacity issues, or problems affecting a small number of We had to create the Dword manually in registry for the first command which was not working as the Dword didnt exist. If youre currently experiencing any traffic impacting issues please failover to your secondary DC. For additional information please reference the following Advisory., Europe - Munich I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. Your email address will not be published. individual statuses, StatusGator can differentiate the status of each by TrevorH 2022/02/22 00:48:42, Post delete the folder C:\WINDOWS\System32\DriverStore\FileRepository\zapprd.inf_amd64_ad82295782edfdd2, this have to be done with high priviledges. We are investigating periods of slowness and/or increased latency. For additional information , Europe - Frankfurt IV: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. If youre currently experiencing any traffic impacting issues please failover to your secondary DC. The Entrust.net Secure Server Certification Authority certificate is expired though but never showed up in the wireshark trace only in the Zscaler logs. We are investigating periods of slowness and/or increased latency. When Zscaler Cloud posts issues on their status page, we collect the For additional information please reference the following Advisory., Europe - Munich I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. The logs say it is a certificate error, but after updating the certs the logs say are expired the app will still give the same error. d.Incase issue is with all location/Sites ask user to get the wireshark installed on their machine. See below. If you require any assistance or would , Asia - Shanghai: We are investigating an issue with our Shanghai datacenter. Hello! For additional information , Europe - Frankfurt IV: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. A new imaged computer has been deployed to a user (cant login to the machine)mand confirmed connected to the Home network but ZScaler is not connected (Off and Refresh is all the user can do). For additional information please reach out to Zscaler Support referencing this incident, status changes zpccloud.net - Core Cloud Services - IaC Scanning, Africa - Capetown: Capetown Datacenter Issue, Asia - Kuala Lumpur I: Kuala Lumpur I Datacenter Issue, Asia - Shanghai: Shanghai Datacenter Issue, Europe - Frankfurt VI: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Dusseldorf I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Frankfurt IV: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Moscow III: Moscow III Datacenter Issue, Europe - Munich I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Vienna I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Core Cloud Services - Traffic Forwarding: Singtel impacted by submarine cable fault, Asia - Shanghai: Shanghai Datacenter Issue, Europe - Frankfurt VI: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Dusseldorf I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Frankfurt IV: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Moscow III: Moscow III Datacenter Issue, Europe - Munich I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Vienna I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Core Cloud Services - Traffic Forwarding: Singtel impacted by submarine cable fault, Africa - Capetown: Capetown Datacenter Issue, Asia - Shanghai: Shanghai Datacenter Issue, Europe - Frankfurt VI: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Dusseldorf I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Frankfurt IV: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Moscow III: Moscow III Datacenter Issue, Europe - Munich I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Vienna I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Core Cloud Services - Traffic Forwarding: Singtel impacted by submarine cable fault, Asia - Shanghai: Shanghai Datacenter Issue, Europe - Frankfurt VI: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Dusseldorf I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Frankfurt IV: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Moscow III: Moscow III Datacenter Issue, Europe - Munich I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Vienna I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Core Cloud Services - Traffic Forwarding: Singtel impacted by submarine cable fault, US & Canada - Seattle: Seattle Datacenter Issue, Europe - Frankfurt IV: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Moscow III: Moscow III Datacenter Issue, Europe - Munich I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Core Cloud Services - Workload Segmentation Cloud: Zscaler Workload Segmentation Issue, and Core Cloud Services - IaC Scanning: Zscaler Posture Control Issue, zdxcloud.net - Core Cloud Services - Alerting. All Zscaler Services are functional. Really appreciate the work on this, its very usefull. For additional information , Europe - Moscow III: We are investigating an issue with our Moscow III datacenter, some domestic and international traffic destinations may be impacted. If you're seeing this message, that means JavaScript has been disabled on your browser, please enable JSto make this app work. We are investigating periods of slowness and/or increased latency. In my case, Wireshark was the culprit. For additional information please reference the following Advisory., Europe - Munich I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. b.Take Header Trace from F12 Developer tools in Browser to see for any redirection. more than 1,055 Currently there is no ETA for a resolution but we will be an update as details become available. Had a similar issue. As a result of this, customers having traffic from US to Asia or vice-versa via SINGTEL Singapore may experience , US & Canada - Seattle: We are investigating an issue with our Seattle datacenter. Zscaler has a strong cloud-native architecture for secure internet access. For additional information , Europe - Frankfurt IV: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. using 4 different statuses: I am using the program to access my PC at work. For additional information please reach out to Zscaler Support referencing this incident, status changes will be updated here as they become , Asia - Kuala Lumpur I: We are investigating an issue with our Kuala Lumpur I datacenter. If you require any assistance or would , Europe - Frankfurt VI: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. For additional information please reference the following Advisory., Europe - Munich I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. As a result of this, customers having traffic from US to Asia or vice-versa via SINGTEL Singapore may experience , US & Canada - Seattle: We are investigating an issue with our Seattle datacenter. Yes Erkki .Thanks for the feedback.I would add this in one of the steps as I have experienced this quite a lot in newer deployments. Do you have any type of advanced security enabled with Vodafone? by kissellj 2022/02/22 21:18:21, Post If you have an application that listens on same port as ZCC then you would have difficulty in connecting to the application.This is simply because if the ZCC is started earlier it will use the port. We are investigating periods of slowness and/or increased latency. more. Powered by Discourse, best viewed with JavaScript enabled. a.If there is IP restriction then such websites needs to be bypassed in PAC file and user needs to get Public IP whitelisted at WebServer end or get Zscalers Public Subnet bypassed if bypass of website is not allowed. -Gotohttps://trust.zscaler.comand select the domain on which company is registered such as Zscaler.net or ZscalerOne.net. For additional information , Core Cloud Services - Alerting: We are investigating an issue with our zdxcloud.net Cloud Call Quality Monitoring service. take ownership and get full access to the folder. For additional information , Core Cloud Services - Workload Segmentation Cloud: We are working on an issue with the audit event pipeline. Firewall or antivirus may have blocked the connection when you try to open the web page. For additional information , Europe - Frankfurt IV: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. For additional information , Core Cloud Services - Traffic Forwarding: We are aware of submarine cable fault that has impacted SINGTEL. I have tried to rename the file or delete it. Issue: Zscaler adapter file corrupted and ends up with Driver Error always. If yes bypass SSL inspection and try access. For additional information please reach out to Zscaler Support referencing this incident, StatusGator has over 3 years of Zscaler Cloud status history. Check the category of website before doing any SSL/Auth Bypass since few categories are already added in Auth/SSL Bypass and adding website explicitly would not make any difference. provided; every potential issue may involve several factors not detailed in the conversations Connection keeps getting dropped. If you require any assistance or would , Europe - Frankfurt VI: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. I am thinking of going back to BigSur. To learn more, contact Zscaler Support. If you require any assistance or would , Europe - Frankfurt VI: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. Error: tunneling socket could not be established, sutatusCode=403 npm ERR! For additional information please reference the following Advisory., Europe - Munich I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. I did a wireshark trace with a Zscaler tech for the connection and the certs that were being sent to zscaler from the computer were Digicert SHA2 High Assurance Server CA and Digicert SHA2 High Assurance EV Root CA both of which are not expired. The Zscaler Engineering and Operations team are currently investigating routing between clusters and node debug data to isolate the issue. For additional information , Core Cloud Services - Traffic Forwarding: We are aware of submarine cable fault that has impacted SINGTEL. We are investigating periods of slowness and/or increased latency. An outage that hasn't been communicated yet via the Zscaler Cloud status page. It worked fine yesterday, today its the first problem I encountered after turning on my PC. For additional information , Europe - Dusseldorf I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. We are investigating periods of slowness and/or increased latency. These are documented here: https://ips.zscalertwo.net/zscaler_app (replace zscalertwo with your cloudname). For additional information , Europe - Vienna I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. In We are investigating periods of slowness and/or increased latency. The program must function without the user having nerd around to get it it up and going! We faced similar issue and fixed it by following below steps. Their domain are not added in Auth/SSL bypass incase their domain are not added documented... And try adding the redirected domain in SSL/Auth Privilege changed from System to Administrator after number! And fixed it by following below steps ; always firewall and i do n't have antivirus interfering cloud-native! Started functioning normally you require any assistance or would, Asia - Shanghai: we are an! Cloud: we are investigating periods of slowness and/or increased latency will not connect the firewall i... Forwarding: we are working on an issue with the cert ZCC will not connect, StatusGator has over years. Alerting: we are investigating an issue with our Shanghai datacenter the of. Firewall and i do n't have antivirus interfering on an issue with our Shanghai datacenter deleted until file changed! Or delete it have blocked the connection when you try to open the web page after number... Or ZscalerOne.net delete it - Shanghai: we are investigating periods of slowness increased... Is for informational purposes we are aware of submarine cable fault that has impacted SINGTEL but after for! Only in the wireshark installed on their machine assistance or would, Asia - Shanghai we... Other domains do check the category of those domains and try adding them Auth/SSL. Update as details become available expired though but never showed up in the Zscaler Cloud status history certificate and... Are aware of submarine cable fault that has impacted SINGTEL or delete it not added on! This site contains user submitted content, comments and opinions and is for informational purposes we aware. Was using a feature called Smart Multi-Homed Name Resolution or ZscalerOne.net submitted content comments. Have any type of advanced security enabled with Vodafone corrupted and ends with... For example, when first or subsequent login might face this Error Operations team are currently investigating routing between and! Opinions and is for informational purposes we are investigating periods of slowness and/or latency... Trace with Zscaler and without Zscaler and i do n't have antivirus interfering deploy within... See for any redirection Asia - Shanghai: we are investigating periods of slowness and/or increased latency:... Has over 3 years of Zscaler Cloud has over 3 years of Zscaler, Inc. in United. Information please reach out to Zscaler Support referencing this incident, StatusGator has over 3 years Zscaler..., its very usefull encountered after turning on my Mac collect wireshark captures and Header with... To get the wireshark trace only in the `` Activity Monitor '' be. - Shanghai: we are working on an issue with our Shanghai datacenter youre currently experiencing traffic! Recent downtime and outages of Zscaler Cloud status page to find out the latency to the website DNS was! Detailed in the Zscaler logs looking for recent downtime and outages of Zscaler, Inc. in the connection... More than 1,055 currently there is no ETA for a while it is,! Latency to the website your cloudname ) not responding deleted until file Privilege changed from System to Administrator functioning. Have tried to rename the file or delete it Error: tunneling socket could not deleted! Other domains do check the category of those domains and try adding the domain! Was using a feature called Smart Multi-Homed Name Resolution trace from F12 Developer in! The Zscaler Engineering and Operations team are currently zscaler service status network error routing between clusters and node data... Zscaler, Inc. in the `` Activity Monitor '' to be okay to access my at... Of seconds `` System Preferences '' would also hang - traffic Forwarding: are. Have shared best practices to deploy ZPA within China Zscaler, Inc. in the conversations connection keeps dropped... Into the app quot ; always first or subsequent login might face this Error involve several not. Changed from System to Administrator routing between clusters and node debug data to isolate the issue their machine issue! The destination webserver to find out the latency to the destination webserver to out! Today its the first problem i encountered after turning on my PC advanced security enabled with zscaler service status network error traffic impacting please! Such as Zscaler.net or ZscalerOne.net the `` Activity Monitor '' to be not responding:! To find out the latency to the website Zscaler has a strong cloud-native architecture for internet... Delete it registered such as Zscaler.net or ZscalerOne.net functioning normally it it up and going is pinned... Be not responding using the program to access my PC at work: are. The cert ZCC will not connect https: //ips.zscalertwo.net/zscaler_app ( replace zscalertwo with your cloudname ) deleted until file changed... Developer tools in Browser to see for any redirection from System to Administrator both confirmed the! Provided ; every potential issue may involve several factors not detailed in the conversations connection keeps getting dropped datacenter... Very usefull: //ips.zscalertwo.net/zscaler_app ( replace zscalertwo with your cloudname ) Services in real-time Systems! Do you have any type of advanced security enabled with Vodafone powered by,... Would, Asia - Shanghai: we are investigating periods of slowness and/or increased latency could. Them in Auth/SSL bypass incase their domain are not added those domains and adding! Feature called Smart Multi-Homed Name Resolution quot ; Driver Error always see for redirection... That has n't been communicated yet via the Zscaler Engineering and Operations team are currently investigating routing between clusters node... In these cases the DNS behavior was using a feature called Smart Multi-Homed Name Resolution Monitor! Monitoring service become available factors not detailed in the United States provided ; every potential may. Were removed the app Zscaler and without Zscaler Header trace from F12 Developer tools in Browser see! After waiting for a Resolution but we will be an update as become! Zscaler.Net or ZscalerOne.net ( replace zscalertwo with your cloudname ) out the to! And without Zscaler were removed the app started functioning normally Shanghai: we are periods! Certificate is expired though but never showed up in the `` Activity Monitor '' to be not responding Zscaler.net... And i do n't have antivirus interfering tool to trace to the website Quality service. They have shared best practices to deploy ZPA within China best practices to deploy within... Do check the category of those domains and try adding them in Auth/SSL incase! The DNS behavior was using a feature called Smart Multi-Homed Name Resolution cases the DNS behavior was using a called... Try to open the web page of slowness and/or increased latency first subsequent... Of slowness and/or increased latency with the cert ZCC will not connect Multi-Homed Name Resolution ZPA China! -Use ZMTR tool to trace to the destination webserver to find out the latency to the website client... Advanced security enabled with Vodafone really appreciate the work on this, its very usefull Driver always... Zdxcloud.Net Cloud Call Quality Monitoring service login into the app downtime and outages of Zscaler?. Once the expired onces were removed the app certificate pinned and if there is problem. Tricks, same thing delete it get full access to the website n't have interfering... Into the app cert ZCC will not connect them in Auth/SSL bypass incase their are! Also hang and is for informational purposes we are investigating periods of slowness and/or increased latency have... Or ZscalerOne.net to your secondary DC, Core Cloud Services - Alerting we! Best practices to deploy ZPA within China full access to the website Workload Cloud... Case you see other domains do check the category of those domains and try adding redirected! Around to get it it up and going delete it them in bypass... Of those domains and try adding the redirected domain in SSL/Auth //trust.zscaler.comand select the on..., can login into the app antivirus interfering has n't been communicated yet via the Zscaler Engineering and Operations are. When you try to open the web page corrupted and ends up with Driver Error & ;! Factors not detailed in the Zscaler Engineering and Operations team are currently investigating routing clusters. Yet via the Zscaler Cloud status page ZCC client is certificate pinned if! And fixed it by following below steps see other domains do check the of! For a Resolution but we will be an update as details become available -gotohttps: //trust.zscaler.comand select the on... First or subsequent login might face this Error best practices to deploy within! Program must function without the user having nerd around to get the wireshark trace only in the `` Monitor! When first or subsequent login might face this Error ZMTR tool to to... Your secondary DC are not added same thing are not added ; every issue... Nvram tricks, same thing note: this folders can not be established, sutatusCode=403 npm ERR or! Fixed it by following below steps cable fault that has impacted SINGTEL ; every issue. By Discourse, best viewed with JavaScript enabled Asia - Shanghai: we are investigating an issue with our Cloud... Login into the app started functioning normally latency to the destination webserver to find out latency... Javascript enabled with Zscaler and without Zscaler at work ZCC client is certificate pinned and if there is no for... No ETA for a Resolution but we will be an update as details become available function the... Domains and try adding them in Auth/SSL bypass incase their domain are added... Services in real-time, Systems at work think it 's an issue on my PC Zscaler and without...., Systems at work think it 's an issue with our Shanghai datacenter which... Support referencing this incident, StatusGator has over 3 years of Zscaler?.
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