We really appreciate you taking time to recognize Sammy, our Engineering Supervisor. We apologize that we did not meet your expectations during your recent travels to our hotel. The Westin Austin At The Domain is dog friendly! Restaurant had a nice breakfast buffet but you can custom order an omelet. The Westin Austin at the Domain is located at 11301 Domain Drive. Desk staff also stretched thin, "free upgrade coupon, ha ha don't be silly" There are other hotel choices in the Domain but I don't know if the staffing issue was just the westin or all of them. EVERYTIME we returned or left the hotel, ALL members in the Lobby engaged in sincere pleasantries., clean, convenient location, great amenities, great customer service, cant beat the pet policy, Like the location of hotel and service the staff provided especially the bar staff., I had to leave early the next morning around 6:45am. This urban oasis is just a few miles north of downtown. All rights reserved. They dont really care about customers. We appreciate your feedback and look forward to hosting you again next time you are in the Domain area. Something went wrong please try again later. This hotel also provides fitness and the gym. The same girl who charged my credit card twice said we cld only pay at check out. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Outdoor dining is weather permitting and based on hotel occupancy. No staff in the restaurant, no room service, no housekeeping. Yes, free parking is available to guests. Sip on a frozen cocktail and enjoy a salad, sandwich, poke bowl or pizza during your pool day with our fresh, seasonal pool menu. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. There was a bit of hiccup during check in but overall it was great. There are more places to choose from in the, the westin austin at the domain hotel austin, Frequently Asked Questions about The Westin Austin at The Domain. 25 Feb/23. I look forward to hosting you again in the future and earning that 5 out 5-star ranking! We stayed at your hotel after our wedding, knowing that it is a classier place and we splurged hoping for a great experience but we ended up leaving disappointed. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. With a variety of spaces, the hotel can accommodate parties of up to 800 guests. stet05 - Thank you for your review! Yes chose a different shopping stop over or look at the list of the shops very carefully. Pool is open year-round from 6 a.m. to 11 p.m. This hotel was highly-rated for its very comfy beds. The hotel is in a great location and the rooms are very spacious and clean., Approximate prices in EUR for a 1-night stay. A well-equipped fitness center and a business center with computers and printing services are accessible on site at Austin Westin at The Domain. This property has taken extra health and hygiene measures to ensure your safety is their priority, Browse questions from guests for anything extra you want to know about the property, The property usually replies within a few days. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. Area is wonderful, you can walk around safely and shop or eat at one of the many options a block a way. Please call ahead to get the most up-to-date information regarding services and availability. Are pets allowed at The Westin Austin at The Domain? The space's dcor is intimate and luxurious. 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Many travelers enjoy visiting Texas State Capitol (8.7 miles), The Driskill (9.1 miles), and O. Henry Home & Museum (9.3 miles). I couldn't hear the rooms next to me while in the room but I could hear talking in the hallway pretty easily. Because when you Eat Well, Move Well and maintain balance, you empower your team to be their best selves. Of my pre check in requests for bedding and towels and feather free were fulfilled. Sophisticated Drinks in a Lively Atmosphere
Contributions should be travel related. If you're in the bathroom then you're already awake so not the end of the world. The Domain shopping center has various kid-friendly events throughout the year, Complimentary water, towels, and magazines are available, Hotel provides running maps and guided group runs, Guests can print from their rooms for an additional fee, Guests must sign a pet waiver upon arrival, Couple receives complimentary suite the night of the wedding as well as a suite for their one-year anniversary, Couples get a custom website where guests can RSVP and reserve rooms, See more family-friendly hotels in Austin. Guests can also enjoy plush bathrobes and free toiletries. Sleep quality was a hit or miss for me as I was struggling to find the right room temperature (but mostly on me vs the thermostat). Kids had better breakfasts off main menu. This was my second time back to this hotel. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. FRESHLY BREWED STARBUCKS COFFEE | 4(regular or decaffeinated)SMALL POT OF COFFEE OR TEA | 9, 3 SLICES OF TURKEY BACON OR BACON | 82 SAUSAGE LINKS OR PATTIES | 72 APPLE CHICKEN SAUSAGE | 82 EGGSCOOKED TO ORDER | 6CUP OF GRITS OR OATMEAL | 5BREAKFAST POTATOES | 5, Bread | 4Choose from: BAGEL, ENGLISH MUFFIN, WHITE, WHEAT, RYE. If we find any, we delete them and, if necessary, take action against whoever is responsible. Brunch is available on Sundays at the Urban Louge. In-Room Dining Breakfast, Lunch & Dinner Daily 6:00am - 11:00pm Experience our culinary offerings from the comfort of your guestroom. SHRIMP COCKTAIL | 15Old Bay Boiled Jumbo Shrimp, Tabasco Cocktail Sauce, Lemon Wedges, CRAB CAKE SLIDERS | 20 Southern Slaw, Herb Remoulade, SEAFOOD GUMBOCup | 12 Bowl | 16Local Shrimp, Blue Crab, Okra, Dark Roux, Cajun Seasoning, Carolina Gold Rice, Add to any salad:Grilled Chicken 7 Seared Salmon 12 Poached Shrimp 14, CLASSIC CAESAR | 12Crisp Romaine, Parmesan, Garlic Croutons, Creamy Caesar Dressing, CHOP SALAD | 15Petite Lettuces, Grape Tomatoes, Cucumber, Crumble Goat Cheese, Champagne Vinaigrette, PIMENTO CHEESE BURGER | 208oz Angus Beef Patty, Beef Steak Tomato, Hydroponic Butter Lettuce, Crispy Shallots, Brioche Bun, GRILLED CHICKEN CLUB SANDWICH | 18Blue Cheese Crumbles, Applewood Bacon, Bib Lettuce, Slice Tomato, Avocado Aioli, Buttered Bun, BUTTERNUT SQUASH SOUP cup 10 / bowl 14Grilled Apple, Soy Milk, Sherry Wine, SLICED BEET SALAD half 14 / full 18Gold and Red Beets, Arugula, Radicchio, Pistachio, Goat Cheese, MUSHROOM RAVIOLI half 20 / full 26Pearl Onion, Heirloom Tomato, Parmesan, Mushroom Broth, ADD Grilled Chicken 7 | Seared Salmon 12 | Poached Shrimp 14, MEYER LEMON GLAZED SALMON half 24 / full 30Sweet Potato, Quinoa, Brussel Sprout, Fennel, Watercress, TUNA POKE WITH FARRO cup 24 / bowl 34Sliced Avocado, Edemame, Sriracha Mayo, MAPLE GLAZED TOFU half 17 / full 22Butternut Squash Puree, Shaved Brussels, Toasted Pecans, Apple Cider Vinaigrette, BURGUNDY BRAISED SHORT RIB | 42Hominy Grits, Haricot Vert, Creole Demi, LOWCOUNTRY SHRIMP & GRITS | 28 Shrimp, Andouille Sausage, Grilled Corn, Cajun Cream Sauce, Cheesy Grits, CRAWFISH ETOUFEE | 46Onion, Sweet Pepper, Shrimp Broth, Blond Roux, Cajun Tomato Gravy, Steamed Rice, FILET* | 486 oz. Meetings are no exception. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. The menu offers more than 40 dishes, as well as the Westin SuperFoodsRX menu, vegetarian and gluten-free options, and 21 . All. Quick service cafe/coffee shop/marketplace. Modern, upscale hotel with outstanding customer service. It was very quick to get a Lyft or Uber. Only person I met that was nice. Our team is always looking for ways to "wow" our guests, and we missed an opportunity to create special memories for you during your stay. No big deal., the location, staff and cleanliness is very good and it gives you a good vibes, This property is always clean and just a good comfortable stay, walking distance to multiple restaurants, bars, shopping. EVERYTIME we returned or left the hotel, ALL members in the Lobby engaged in sincere pleasantries. Saltwater pool and jacuzzi were sparkling clean. They were all very helpful, welcoming, and caring. The kid's menu is laughable. 2 . Please see our partners for more details. The Westin Austin at The Domain takes special requests add in the next step! The hotels 24-hour business center has three computer stations with high-speed internet as well as printing services. Business travelers have access to 17,000 square feet of meeting space across 17 meeting rooms. While waiting on uber, the audit finished and she came to give me the bill. Dinner. For specific inquiries, we recommend calling ahead to confirm. The restaurant sorely needed three more staffers -- two bus-persons and an expediter -- would have relieved the burden of the two servers and the manager who was bussing tables rather than seat and attend to guests. Our team takes pride in consistently ranking in the top 5% of Westin hotels in North America in customer satisfaction and staff service, and unfortunately your experience does not reflect the genuine care we provide to our guests. They also need to be trained to care. The room service menu offers the best from our kitchen and serves it to you fresh, hot, and in no time at all. JUICECool Cucumber | 12Coconut Water, Watermelon, Cucumber, Mint, Spiced Melon | 13Honeydew, Pear, Lemon, Turmeric, The Hulk | 12Spinach, Cucumber, Cilantro, Lime, SMOOTHIESPeanut Butter Restore | 14Cashew Milk, Frozen Banana, Peanut Butter, Dates, Himalayan Salt, Collagen Peptides, The Green Mango | 13Coconut Water, Mango, Cilantro, Spinach. It features an on-site restaurant and rooms with free Wi-Fi. Beautiful hotel. An on-site wedding planner can assist with wedding and reception details, and the catering staff can create a customized menu to fit the wedding's theme. We have reviewed your feedback with our team as a coaching opportunity to improve. I ended up having a room at 5.30 pm, adding to that, they take complaint personally, having the front desk manager arguing with me just for a simple question about what time my room would be ready? I hope you give us an opportunity in the future to serve you again and deliver an authentic Westin experience. language, whether its just a rating or contains comments as well, etc.). Guests raved about the cuisine and comfortable rooms. At Westin, we believe that eating well isnt just for grownups. The hotel has a small but well equipped gym, with the cardio section somewhat more extensive than the strength building area). Collecting $500 a night on a full hotel gives plenty of profit to staff properly. Only to get a notice from my bank that they again authorized the second card for the amount for the stay. The Westin Austin at The Domain is a smoke-free property. Restaurant is closed from Tue, Mar 17, 2020 until Fri, May 01, 2020, Restaurant is closed from Tue, Jun 16, 2020 until Mon, Aug 31, 2020, Bar is closed from Tue, Jun 16, 2020 until Mon, Aug 31, 2020, Fitness center is closed from Tue, Mar 17, 2020 until Fri, May 01, 2020. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. but i was clear that the girl standing next to her was the one who again charged my card this morning when i came in for the first enquiry. Friendly staff. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Leave it all behind, experience the iconic Mauna Kea Beach Hotel and enjoy a complimentary night on us. We look forward to serving you again in the future. Select dates to see this property's availability and prices, Guests are required to show a photo ID and credit card at check-in. I have stayed at this hotel 15 days this year off and on. She named the correct card. 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