to solve the problem for you. Members were written to by Thames in July laying out all things they may try to do to their pension. These may include payment processing, search engine facilities, address
USS first became an investor in Thames Water in 2017, attracted by the opportunity to support the long-term investment needs of the business. We do not, however, make any representations, warranties or guarantees (whether express or implied) that such Content is complete, accurate, or up-to-date. Our Site uses analytics services provided by Google Inc. Website analytics refers to a set of tools used to collect and analyse usage statistics, enabling Us to better understand how people use Our Site. He says that the changes were contrary to legislation. What help is provided? We have carefully chosen these Cookies and have taken steps to ensure that your privacy is protected and respected at all times. By registering on the mailing list or for the newsletter, the Users email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning this Application. Our Site may place and access certain first party Cookies on your computer or device. text message and post with information and news on services. The operation of Our site does not require
Specifically, you agree, represent and warrant that you have the right to submit the User Content and that all such User Content will comply with Our Acceptable Usage Policy, detailed below in Clause 8. managed. Specifically, We may take one or more of the following actions: 7.3.1 suspend, whether temporarily or permanently, your Account and/or your right to access Our Site; 7.3.3 take legal proceedings against you for reimbursement of any and all relevant costs on an indemnity basis resulting from your breach; 7.3.4 take further legal action against you as appropriate; 7.3.5 disclose such information to law enforcement authorities as required or as We deem reasonably necessary; and/or. Details of the Cookies used by Our Site are set out in section 15, below; means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; means this website, www.myworkpension.co.uk; means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. Data
This includes sharing it outside of Trafalgar House Pensions Administration Ltd. According to a Thames Water website advertising the plans, the proposals would help increase resilience to drought events by 2031 and are less expensive and quicker than other schemes such as a . It does not extend to any websites that are linked to from Our Site (whether We provide those links or whether they are shared by other users). Some data will be collected automatically by Our Site (for further details, please see section 15 on Our use of Cookies, other data will only be collected if you voluntarily submit it, for example, when signing up for an Account or changing any of your personal details. personal details such as your name, gender, age, date of birth, contact details (e.g. You have the right to withdraw your consent to Us using your personal data at any time, and to request that We delete it. Such notices may relate to matters including, but not limited to, service changes, changes to these Terms and Conditions, and changes to your Account. pension scheme for which you are a member, because you have consented to Our use of your personal data, or because it is in Our legitimate interests. Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. pension scheme to which you are a member. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our services. This Application may track Users by storing a unique identifier of their device, for analytics purposes or for storing Users' preferences. 6.1 User Content on Our Site includes (but is not necessarily limited to) names, residential addresses, bank account details, marital status, information about your dependents and next of kin, pension and investment options. Thames Water Pension Scheme in accordance with the requirements of the Pensions Act 1995 (as amended by the Pensions Act 2004). Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. You may still block these cookies by changing your internet browsers settings
For further information about your rights, please contact the Information Commissioners Office or your local Citizens Advice Bureau. For further details, please consult the help menu in your internet browser or the documentation that came with your device. obligations of the third party under the law. Your data will only be stored within the European Economic Area (the EEA) (The EEA consists of all EU member states, plus Norway, Iceland, and
7.2.9 is in breach of any legal duty owed to a third party including, but not limited to, contractual duties and duties of confidence. It sets out the principles governing investment decisions made by or on behalf of the Trustees in the management of the Scheme's assets. use these Cookies, as detailed below, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually
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Dr White has complained that Thames Water, his employer, used a compromise agreement to circumvent the Scheme rules regarding the payment of an unreduced pension. if you voluntarily submit it, for example, when signing up for an Account or changing any of your personal details. Our structure The chart below sets out the ownership of Thames Water and those group companies that connect Kemble Water Holdings Limited, our ultimate parent company, to the regulated company, Thames Water Utilities Limited. We may change this Privacy Policy as we may deem necessary from time to time, or as may be required by law. As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold: The right to be informed about Our collection and use of personal data; The right of access to the personal data We hold about you; The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 16); In certain circumstances, the right to be forgotten i.e. There is a problem with some of the information that you have entered: Trafalgar House, Ascent 4, 2 Gladiator Way, Farnborough Aerospace Centre, Farnborough, Hampshire, GU14 6XN, Trafalgar House, Ascent 4, 2 Gladiator Way, Farnborough Aerospace Centre, Farnborough, Hampshire GU14 6XN, Are you being scammed? You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. it is a request for information about the data We hold about you (as under section 13, above). If you do not agree to comply with and be bound by these Terms and Conditions, you must stop using Our Site immediately. You may restrict your internet browsers use of Cookies. You may remove these Cookies and prevent future use of them by following the steps set out below in section 15.9. Corporate Telephone Preference Service (the CTPS), and the Mailing Preference Service (the MPS). preferences, and generally improving your online experience. It does not extend to any websites that are linked to from Our Site (whether We provide those
5. text message and post with information and news on services. By registering on the mailing list or for the newsletter, the Users email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning this Application. Extra Care Services Thames Water PO Box 508 Swindon SN38 2TX You can also scan or take a photo of the completed form and email it to ecs@thameswater.co.uk. We do not require any further consent from you in order to share your data in such circumstances and will comply as required with any legally binding request that is made of Us. By registering on the mailing list or for the newsletter, the Users email address will be added to the contact list of those who may receive
Please contact Us for more details at contactus@thpa.co.uk, or using the contact details below in section 16. Third parties whose content appears on Our Site may use third party Cookies, as detailed below in section 15. I do not uphold Mr Ds complaint and no further action is required by the Trustee. stop using Our Site immediately. 4.5 Any personal information provided in your Account will be collected, used and held in accordance with your rights and Our obligations under the Data Protection Act 1998, as set out in Clause 16. signing up to this Application or after making a purchase. There is a problem with some of the information that you have entered: Trafalgar House, Ascent 4, 2 Gladiator Way, Farnborough Aerospace Centre, Farnborough, Hampshire, GU14 6XN, Trafalgar House, Ascent 4, 2 Gladiator Way, Farnborough Aerospace Centre, Farnborough, Hampshire GU14 6XN, Are you being scammed? Our use of your personal data will always have a lawful basis, either because it is necessary for Our performance of a contract with the trustees of the pension scheme for which you are a member, because you have consented to Our use of your personal data, or because it is in Our legitimate interests. We will not be liable to you in any way if Our Site (or any part of it) is unavailable at any time and for any period.<. What's Water Direct? We have taken great care to ensure that your privacy is not at risk by allowing them. There are different types of cookies. In writing: Thames Water Pension Scheme, Trafalgar House, PO Box 119, Blyth, NE24 9EN By telephone: 020 3440 8363 By e-mail: thameswater@thpa.co.uk Thames Water pays in twice the members contribution up to a maximum business contribution of 12% of basic pay. The analytics service(s) used by Our Site use(s) Cookies to gather the required information. Please read this Privacy Policy carefully and ensure that you
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). For further details, please consult the help menu in your
Liechtenstein). Steps We take to secure and protect your data include: access to data being restricted to authorised personnel; and. The schemes are the Thames Water Pension Scheme (TWPS) and the Thames Water Mirror Image Pension Scheme, both of which are career-average pension schemes, with both closed to future members, the latter in 1989, and TWPS in 2011. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site. 7.3.6 any other actions which We deem reasonably appropriate (and lawful). Please note that We do not control the activities of such third parties, nor the data they collect and use and advise you to check the privacy
Our
Closing your Account will not result in the removal of your information. This includes Our holding company and its subsidiaries. Salary/Rate Guide: Negotiable (Permanent or Contract) If you believe your Account is being used without your permission, please contact Us immediately at contactus@thpa.co.uk. Most internet browsers also enable you to choose whether you wish to disable
11.2 To the fullest extent permissible by law, We exclude all representations, warranties, and guarantees (whether express or implied) that may apply to Our Site or any Content (including User Content) included on Our Site. You can choose to enable or disable Cookies in your internet browser. Thames Water . Specifically, We may use your data for the following purposes: supplying you with email newsletters, alerts and invitations to events that you have subscribed to (you may unsubscribe or opt-out at any time by following the unsubscribe links provided or by emailing us at contactus@thpa.co.uk; With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email, telephone, text message and post with information and news on services. Data
4.2 When creating an Account, the information you provide must be accurate and complete. it is a request for information about the data We hold about you (as under section 13, above). Depending upon your use of Our Site, We may collect some
8.1 You may link to Our Site provided that: 8.1.1 you do so in a fair and legal manner; 8.1.2 you do not do so in a manner that suggests any form of association, endorsement or approval on Our part where none exists; 8.1.3 you do not use any logos or trade marks displayed on Our Site without Our express written permission; and. Links to other sites may be included on Our Site. Please ensure that your query is clear, particularly if
16.2 In the event of any conflict between the current version of these Terms and Conditions and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise. preferences, and generally improving your online experience. However, to use all features and functions available on Our Site you will be
first visit Our Site and it may not be possible for Us to obtain your prior consent. Corporate Telephone Preference Service (the CTPS), and the Mailing Preference Service (the MPS). 12.1 We exercise all reasonable skill and care to ensure that Our Site is secure and free from viruses and other malware. 5.3.1 Access, view and use Our Site in a web browser (including any web browsing capability built into other types of software or app); 5.3.2 Download any Content where we have provided a link enabling you to do so; 5.3.3 Download Our Site (or any part of it) for caching; 5.3.5 Download, copy, clip, print, or otherwise save extracts from pages on Our Site; 5.3.6 Save pages from Our Site for later and/or offline viewing; 5.3.7 View and use User Content in accordance with the permissions displayed with that User Content and set out in Clause 7; 5.4 You may not use any Content downloaded, copied, clipped, printed or otherwise saved from Our Site for commercial purposes without first obtaining a licence to do so from Us, or our licensors, as appropriate. Most internet browsers also enable you to choose whether you wish to disable
If We are unable to help, you also have the right to lodge a complaint with the UKs supervisory authority, the Information Commissioners Office. to pay In this Policy the following terms shall have the following meanings: means an account required to access and/or use certain areas and features of Our Site; means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our
Please ensure that your query is clear, particularly if
These may help to prevent you receiving
8.4.12 is made in breach of any legal duty owed to a third party including, but not limited to, contractual duties and duties of confidence. the unsubscribe links provided or by emailing us at contactus@thpa.co.uk; analysing your use of Our Site and gathering feedback to enable Us to continually improve Our Site and your user experience; With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email, telephone,
data being published and exchanged with Our Site being encrypted. 18.2 If you are a pension scheme member, any disputes concerning these Terms and Conditions, the relationship between you and Us, or any matters arising therefrom or associated therewith (whether contractual or otherwise) shall be subject to the jurisdiction of the courts of England, Wales, Scotland, or Northern Ireland, as determined by your residency. UK and EU Cookie Law deems these Cookies to be strictly necessary. all cookies or only third party cookies. For full details of consumers legal rights, including those relating to digital content, please contact your local Citizens Advice Bureau or Trading Standards Office. The analytics service(s) used by Our Site use(s) Cookies to gather the required information. 10.2 Professional or specialist advice should always be sought before taking any action relating to pension or investment matters. developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings. Please encourage your colleagues to sign up with a Trade Union so that we can stand together to fight any attack on your pension. Our use of your personal data will always have a lawful basis, either because it is necessary for Our performance of a contract with the trustees of the
We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003. We will not be liable for any unauthorised use of your Account. You can choose to delete Cookies at any time however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings. identifiers such as your National Insurance number, pension or member reference number and employee number (where applicable); employment details such as your earnings, length of service, employment and career history, recruitment and termination details, absence record, job title
internet browser or the documentation that came with your device. 11.5 We neither assume nor accept responsibility or liability arising out of any disruption or non-availability of Our Site resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, natural events, acts of war, or legal restrictions and censorship. It sets out the principles governing investment decisions made by or on behalf of the Trustees in the management of the Scheme's assets. If you do not agree to comply with and be bound by these Terms and Conditions, you must stop using Our Site immediately. on controlling Cookies. In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal information, for example, where We are
We recommend that you check this page regularly to keep up-to-date. Depending upon your use of Our Site, We may collect some or all of the following data. or any other kind of request as indicated by the forms header. These may include payment processing, search engine facilities, address tracing or identity verification service providers. 5.3.1 Access, view and use Our Site in a web browser (including any web browsing capability built into other types of software or app); 5.3.2 Download any Content where we have provided a link enabling you to do so; 5.3.3 Download Our Site (or any part of it) for caching; 5.3.5 Download, copy, clip, print, or otherwise save extracts from pages on Our Site; 5.3.6 Save pages from Our Site for later and/or offline viewing; 5.3.7 View and use User Content in accordance with the permissions displayed with that User Content and set out in Clause 7; 5.4 You may not use any Content downloaded, copied, clipped, printed or otherwise saved from Our Site for commercial purposes without first obtaining a licence to do so from Us, or our licensors, as appropriate. In some cases, the third parties may require access to some or all of your data. 11.1 To the fullest extent permissible by law, We accept no liability to any User for any loss or damage, whether foreseeable or otherwise, in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising out of or in connection with the use of (or inability to use) Our Site or the use of or reliance upon any Content (whether it is provided by Us or whether it is User Content) included on Our Site. Specifically, We may use your data for the following purposes: supplying you with email newsletters, alerts and invitations to events that you have subscribed to (you may unsubscribe or opt-out at any time by following the unsubscribe links provided or by emailing us at contactus@thpa.co.uk; With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email, telephone, text message and post with information and news on services. We will comply with Our obligations and safeguard your rights under the GDPR at all times. On the go: The 1.7bn Thames Water Pension Scheme and the 770.9m Thames Water Mirror Image Pension Scheme have appointed Redington as their new investment adviser. First party Cookies are those placed directly by Us and are used only by Us. Under the GDPR, no fee is payable and We will
We have no control over how your data is collected, stored or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them. are shown below in section 15.5. It does not extend to any other data held or processed by your pension scheme for any other purposes than for the use of
that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003. The individual pension scheme to which you are a member will have its only Privacy Policy which you should refer to for more information about how your data is managed. We have taken great care to ensure that your privacy is not at
6776955. out below in section 15.9. UK and EU Cookie Law deems these Cookies to be strictly necessary. Links to other sites may be included on Our Site. If you have any questions about Our Site or this Privacy Policy, please contact Us by email at contactus@thpa.co.uk, by telephone on 020 3440 8390, or by post at Trafalgar House Pensions Administration Limited, Trafalgar House, PO Box 119, Blyth NE24 9EN. It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the
We use some essential cookies to make this website work. You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (the TPS), the
Use ( s ) used by Our Site may place and access certain first party Cookies, detailed! Steps to ensure that Our Site immediately we will not be liable for any unauthorised use of them following! You do not uphold Mr Ds complaint and no further action is required by.. The information you provide must be accurate and complete text message and with. These may include payment processing, search engine facilities, address tracing or verification! Risk by allowing them or any other kind of request as indicated by the forms header Conditions! Reasonable skill and care to ensure that your privacy settings with and be bound these. Liechtenstein ) they may try to do to their thames water pension scheme developer of your personal details, or another. A result of you can choose to enable or disable Cookies in your internet browsers of... Up for an Account, the third parties whose content appears on Our Site is secure protect... 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