2022 bestsolarlights.org. The fireplace is also certificated by ETL. Model 39EB500GRS. Flames are on and just change light intensity when we try to turn up heat. In case of overheating, this function gets self-activated to cut off any power supply, thus ensuring safety to another level. This happens when other remotes operate on the same radio frequency as your electric fireplace. It does put out heat but takes forever to even take the chill out off the room. The Sideline can be hardwired or plugged in to your electric source. To solve the issue, please take help from the Twin Star service center. And do you have any questions related to this term: Twin Star Electric Fireplace Troubleshooting? If the manual switch of your electric fireplace is flipped to the ON position, this may override the signal coming from your remote control. Does the flame effect work but your twin star fireplace heater function doesnt work? The problem may be in the button. However my book on the fireplace says it is suppose to glow. Just go below. The power cord or plug will overheat if there is a faulty outlet connection or loose plugs available. *See above for wiring issues. Now, plug your electric fireplace into a standard outlet. The fireplace receives its power from a dedicated outlet, which is controlled by a switch and then controlled by a remote that sends a signal to an electric fireplace control board. If you get no fault, then contact your local Twin Star dealer. After checking all the possible issues and trying a few things, maybe its for a new electric fireplace? Monitor your firebox to figure out overheating signs. Then, leave the unit for some time to let it cool. Remotes that have been dropped in water, cracked, or experienced heavy impact may no longer function correctly. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Also, when you press the heater switch, the ember bed light flashes but no hot air produces. The firebox features stunning and life-like 3D flame effects that shine from within and behind the log set for the illusion of a real burning fire. Loose wire connections one of the main reasons why an electric fireplace wont turn on. Also, investigate if there is something leaning against the fan and stuck it. We also provide their simple solutions. If not, then contact the support center. Appliance manuals and free pdf instructions. This larger sized firebox features resin cast logs that have been hand finished for authenticity and fitted with LED lighting. 2) plug the fireplace into a working outlet within your RV/Camper and verify that it is fully functional. We have also encountered the same issues with our Twin Star Electric Fireplace. All Right Reserved by FIREPLACEHUBS. Had been working, just quit. Your remote sends a signal to a receiver that takes in the request and processes it. Imagine, how convenient it would be in winter to fire it up without having to leave your warm bed. This video shows you how to replace the flame motor on Diplex Fireplaces. Napoleon 180.3 cm (71 in.) Learn more. Hope you will get the solution. When you purchase through links on our site, we may earn a small affiliate commission at no cost to you. . You may not plug the electric cord into an outlet. As an Amazon Associate we earn from qualifying purchases. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Product Description. This website uses cookies to improve your experience while you navigate through the website. In return, it begins to malfunction. However, when the room temperature reaches the level you set on your thermostat, your Twin Star electric fireplace keeps shutting off. Electric fireplace bulbs won't turn on. The thermostat helps to keep your room temperature at a moderate level. I would like this verified and fixed. If it doesnt work, take help from the Twin Star customer service center. Plugged the unit at the standard 120V outlet. What is the issue? Aside from that, you will likely have to take it to an electronics specialists. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. 100% energy saving LED shorten your bill, while also enjoying the beautiful flame effect with or without the heater all year long. Check if any connection touches another one. An electric fireplace will last for 10-20 years, depending on how often you use them. If the fuse box or break gets damaged, replace it. At this time, you may want to replace the electric fireplace or get in touch with a professional. Tighten any loose connectors & replace them if you get any damaged connectors. How to turn on an electric fireplace? Special Features. Loose plugs or defective wall outlet connections could be the reason behind your electric fireplaces power cord overheating. You may forget to turn on the flame effect or the flame button doesnt turn on with one press. Could the main circuit board be faulty? If you fail to adjust the thermostat, you never get the desired heat level to warm up your room. However, we recommend hiring a certified electrician if you fail to troubleshoot or fix any issues after trying out every process. Try resetting the fireplace and see if it gets fixed or not. As a heater, you can adjust the heating level(high/1500W or low/750W) according to your preference. If still, the issues remain, you can read to learn how to protect the fireplace & fireplace mantel from overheating or contact the manufacturers support team for help. One day, we went to turn it onand the switch wouldnt work. WHAT YOU NEED TO KNOW: 1. My fireplace will come on and stay on for about 30 seconds and then click off and show an E5 error. PROBLEM: The unit turns off by itself. Valuxhome 43 In H 750 Watt 1500 Black Electric Fireplace . Then loosen the thumbscrew on the lintel clamps using pliers and unscrew them. To order replacement parts, you can visit this page for a list of Contact Information for Electric Fireplace Manufacturers. The common reason why you cant see the flame in your fireplace is a faulty bulb, a problem in the motor, or maybe a lack of lubrication in the fireplaces rotating rod. Most electric fireplaces have either a motor or light bulb operation for the flame. Learn how to replace burnt light bulbs in your fireplace here. At this time, you may want to replace the electric fireplace or get in touch with a professional. So youve done all that, and the fireplace still wont turn on? Spectrafire 39 In Traditional Built Electric Fireplace Insert With Glass Door And Mesh Screen 39eb500grs The Home Depot. These cookies ensure basic functionalities and security features of the website, anonymously. Valuxhome Electric Fireplace, 36 Inches Fireplace Insert with Overheating Protection, Fire Crackling Sound, Remote Control, 750/1500W, Black TURBRO in-Flames 28 Inch in-Wall Recessed Electric Fireplace Insert - Realistic Wood Log, 3D Adjustable Flame Effects, Infrared Quartz, Thermostat, and Timer - INF28-3D Is the bulb special? TWO HEAT OPTIONS with TIMER: This electric fireplace insert can be operated with or without heat. These boards run most of our household appliances today, so its important that theyre working correctly. More Electric Fireplace Troubleshooting Guides: Copyright 2009-2023 Portablefireplace.com, The industry experts of electric & infrared fireplaces, 33 Dimplex Purifire Built-In Direct Wire Firebox BF33DXP, Electric Fireplace Repair: Replacing Your Flame Rod, Troubleshooting an Electric Fireplace Making Funny Noises, Why Your Electric Fireplace Stopped Working, How to Replace Electric Fireplace Light Bulbs, Remote Control Transmitter Hasnt Been Programed. Check for malfunctioning wiring. Contact the manufacturer for specific information about your fireplaces flame motor. I've just tried replacing the bulbs with 2 different sets of 40W 120V bulbs as specified in the manual, but no luck. Is the red wire tied to the black and the blue to he white? looking at some other troubleshooting ideas I removed the back panel and cleaned the fan which was very dirty. Everything else works great and it does put out heat just cant tell what temperature you have it set too. The Sideline includes faux-fire logs & crystals to create an authentic feel, as well as an IR remote controlling flame color & intensity, the heater and shut-off timer. You can effortlessly fix the issue when your electric firebox keeps turning off by adjusting the thermostat. The same dirt and debris can cause noise to come from the fan while the fireplace is running. If you're having problems with your electric fireplace not working, not to fret, electric fireplaces are fairly straightforward. Ft. As a result, the motor flame is not working in your fireplace.Well, first, try to flip the tripped switch back on if you get it tripped. Sale. My twin star fireplace, model # 2311332FGL, works as intended except the display panel light wont stay on. When the switch is on, but still no heat, its time to check your owners manual. Thanks. .Electric fire places straight is committed to educating, educating, and partnering with you to create ideal fireplace services for your residence. I then used my leaf blower to blow out the vents and got a lot of debris out. Make sure you unplug the unit before dealing with the control panel for safety. Puraflame Western Electric Fireplace Insert With Fire Ling Sound Remote Control 750 1500w Black 35 1 25 Inches Wide 26 99 100 High Fireplaces Ping From Microsoft Start. Adjustable, digital thermostat allows you to decide the temperature of your room, Overheat protection, heater will instantly shut off to prevent overheating. 5,200 BTU heater provides supplemental heating up to 1,000 square feet, Adjustable, digital thermostat and timer function, Can operate with or without heat, Safer Plug and Safer Sensor fire prevention technology. inspected and there is industrial oil on the shaft at both ends Is that ok?) No. This may just require a simple reset of the electric fireplace. E5 error code is shown when there is an issue with your fireplace blower fan or venting. The cozy warmth of a fireplace makes your home a great place to relax, unwind, and enjoy life with family and friends. As you have done all the primary steps and your unit is still wont come on, it woud be wise to take help from a technician or Twin Star support team. If your fireplace is working but there is a smell, this can be due to dirt and debris in or on the heater element. Thanks for your time! This can be fixed by either replacing the batteries or contacting the manufacturer and getting a replacement remote control. The fire log lights dont come on. To fix the issue, just turn the downlight button on/off several times & ensure you set the switch at the On position. With the Spectrafire electric fireplace remote, you can easily create the perfect ambiance in your home at the touch of a button. It's overheating protection would cut-off the device when the heater is superheating. If the smell could possibly be an electrical smell, then unplug it immediately and contact a professional. Is this repairable or should I just throw it out? Afterward, press the power button on your fireplace several times to ensure it is set to an on position. 1500. Received the . Replace the thermostat sensor to get rid of this issue. I hope, you will get the solution. If it's not, call customer service. The ClassicFlame 33-In 3D SpectraFire Plus Infrared Electric Insert & Trim Kit takes the hassle of adding a fireplace to virtually any room in your home. Changed out the whole upper panel. The cookie is used to store the user consent for the cookies in the category "Analytics". Typically the fuse box locates near the power supply. This also means you can operate your electric fireplace even when you are in bed, without having to get up and physically adjust the settings. Unscrew the screws from the brackets with the help of a Phillips screwdriver. 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Is that ok? fix any issues after trying out every process in... On your fireplace here chill out off the room temperature at a moderate level Watt 1500 Black electric Insert... The back panel and cleaned the fan and stuck it it out blower! Consent for the cookies in the category `` functional '' after checking all the possible issues trying... Mesh Screen 39eb500grs the home Depot cleaned the fan and stuck it makes your home at the on position on/off... And security features of the electric fireplace these boards run most of our appliances. Term: Twin Star fireplace, model # 2311332FGL, works as intended except display. Cord into an outlet some time to let it cool is an issue with your several. Energy saving LED shorten your bill, while also enjoying the beautiful flame effect but! We try to turn it onand the switch wouldnt work the brackets with the help of a.. A receiver that takes in the category `` functional '' our household appliances today, so its important theyre.
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