Come join the discussion about home audio/video, TVs, projectors, screens, receivers, speakers, projects, DIYs, product reviews, accessories, classifieds, and more! Not arrived yet so cannot confirm. Doesn't Onkyo refurbish the units for the reseller? Onkyo has had some HDMI issues due to bad ICs. The battery is your primary power source. New comments cannot be posted and votes cannot be cast. Re: Optical audio cuts in and out intermittently, 1996-2023 Parts Express, All Rights Reserved. I have tried everything I can think of and don't know what else to do. Onkyo TX-NR609 - DVD player to Zone 2 connection question, Onkyo TX-SR333 - Losing my mind trying to connect a turntable, No ARC and PC input issues on Onkyo receiver, ONKYO TX-NR535 AV receiver wirelessly listen music. Once I figured this out it works great Receivers during this time period are prone to hdmi . Is it normal for the volume. Checked and re-checked speaker cables to ensure plugged in correctly. For a better experience, please enable JavaScript in your browser before proceeding. 1. Ask the tech support reddit, and try to help others with their problems as well. If the connectors are touching or are even very close peaks could short them, causing the protection circuit to kick in. http://www.samsung.com/au/support/skp/fa. Do you have another HDMI equipped Source to test the system in surround mode with (no optical cable)? Open the URLs, which are collected below, and you will find all the info you are interested in. This website uses the TMDb API but is not endorsed or certified by TMDb. Thing is, I just dont have the apparent $400 plus needed to replace it. Sometimes it will last 30 seconds, sometimes 5 minutes. company number 03997482, registered in England and Wales. Use the right gauge electrical wire to . Any suggestions. Onkyo HT-R340 Dolby Digital Pro Logic II 5.1 Surround Sound AV Receiver. function. What model are we looking at? Now Available: Tech Talk Podcast with Scott Wilkinson, Episode 19 Click here for details. So I have some audio cables en route to run video to the TV and audio . Set it up the day I got it: we used it quite a bit that week, and I noticed a clicking noise coming from the receiver every 15 minutes or so. I go over how I heater the receiver's DTS chip with a heat gun and flux, while taking temperature readings with an infrared thermometer. HDMI makes periodic handshakes between all connected devices. Then my suspicion is that its driving your amp too hard, and the protection circuits are kicking in and muting it, so as not to ruin your speakers. Different HDMI cables, I've got quite a few, ranging from cheap 1 Poundland ones to (hopefully) decent ones i.e. You do that pressing and holding the digital input button. It powers the amp along with other stereo elements for optimum performance. Are you sure? JavaScript is disabled. A friend of mine is having the same problem and could not get any satisfaction from Onkyo. Make sure Bluetooth is selected on your receiver. This receiver is only five years old, Id hate to have to replace it so soon. Copyright 2000-2023 M2N Limited E. & O.E. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Maybe simple to someone else though. There is a 1 year warranty on the refurbished unit, just think it's ridiculous that I paid for this over a month ago and still don't have a working receiver. That maybe the case, but I couldnt be sure so needed to be tested. Also tried resetting the receiver and using it without the Audyssey setup. Sometimes, if an input is "intended" for CD, then the receiver is pre-configured to treat the incoming signal as strictly 2.0. Open the URLs, which are collected below, and you will find all the info you are interested in. $74.99. Turns out it was a common failure that took 5 minutes to repair with simple tools costing about $60.Tools:Thermometer: https://amzn.to/3kEJ17eHeat Gun:https://amzn.to/36LcS62Flux:https://amzn.to/3BnsZonHeatsink:https://amzn.to/3szery0Chapters:00:00 Intro1:13 Flux Application1:58 DTS Chip Re-Flow Procedure3:38 Power On Test4:57 Added a Heatsink to the DTS Chip I just purchased a new Onkyo TX-NR575 receiver to replace my old Onkyo to use with my existing speakers. Onkyo rates the TX-NR7100 for 100 watts per-channel, full-range with two channels driven (though, like nearly all A/V receivers it likely yields a bit less with multiple channels stressed simultaneously). The receiver does not turn off, but the sound just stops. all the built in speaker setups & also Direct (no encoding etc) I cant remember every setting that I've changed but can list them if you think it'll help. check out the, If you have an immediate customer service issue, please visit us at. Since it happens with more than one source the receiver HDMI switching is likely to be the problem. All via HDMI. so, if i were to consider another receiver to replace Fire 4k stick no audio with Onkyo TX-NR747, Onkyo TX-SR313 no TrueHD or DTS-HD from Windows. This is the bizarre part. We have collected the most relevant information on Onkyo Hdmi Audio Cuts Out. Sony TV A8 55 oled and Onkyo TR646 connected via arc. Onkyo had a bad run of sound boards - my brothers blew out on one of his inputs. My advice is to check your speaker connectors at the receiver end. On some game consoles, such as those that support DVD, the default setting is off. Copyright 2000-2023 M2N Limited E. & O.E. HT-R540 is the model. Now Available: Tech Talk Podcast with Scott Wilkinson, Episode 19, http://www.youtube.com/watch?v=uAb3Tlayer_embedded. The settings on the receiver and the components must be the same in order for the receiver. Presumably you need a more powerful amp section. So back on it goes and the audio plays for a couple of minutes and then cuts out again. Also make sure hdmi setting is MAIN only unless using 2nd zone. Some years ago Onkyo started using cheap-ass spring-loaded speaker clips on its mid-fi stuff instead of screw-down or banana connectors, and its a problem. Changed many settings on the AV receiver i.e. I send it out and they sent me another receiver once they received the first (so another week delay for them to get the receiver and then a week to send another to me). I had an old cable that I thought to be my best one, (Costing me around 60 Euro back when Ibought it) which I was recently using for my new Phillips tv with my Denon AVR-X2000. Onkyo TX NR525 HDMI Video with analog sound from other source.I would like to listen to a analog source(Turntable) while using HDMI from my PC. Hence I've swapped interfaces and cables. I set everything up and started watching tv. Trying wrapping them up in electrical tape or some other insulator. That's why it was repaired out of warranty before. Powered by Discourse, best viewed with JavaScript enabled, Onkyo receiver sound cutting out using blu-ray player. Hi, thanks for the response and sorry i took so long to get back to you. JavaScript is disabled. Returned receiver for a brand new one but still the same issue. Sounded great! Same issue. Does it even support HDMI? Onkyo Dolby Pro Logic Home Audio Receivers, Onkyo Dolby Pro Logic II 6.1 Channels Home Audio Receivers, I changed the input to the blu-ray player and same exact thing happens. The integrated amp I use now is also an Onkyo, and it has much higher quality speaker posts and has never had a problem. Unfortunately, I didn't get the return authorization until Friday night and couldn't send it out until Monday. Better to take the offending item to a council refuse centre. All of my devices are connected via hdmi to the tv and an optical cable is connected from the tv to the receiver. If there is an anomoly with the return data then this could result in the signal dropout you are experiencing. TV settings are: eARC Mode: ON Audio output: Auto 1 DTS Passthrough: ON. If your turntable uses an MC cartridge, you must connect an MC head amp, or an MC transformer. Verify the speaker wires are properly connected to both the speakers and the . 5) Sound started coming for few minutes then no sound again. . Check the digital audio output setting on the connected component. So I received my second refurbished Onkyo receiver in the mail a few days ago. I use the PS4 through Optical and it doesnt cut out at all. After you get your Onkyo or Integra receiver b. Thanks for letting me know. . Try connecting to a different optical input and see if that has any effect. I also have an OPPO DVD player hooked to the receiver via coax, and a Comcast Motorola HD receiver connected via fiber. Note: you may also need to ensure that your audio device supports the correct audio format. | AVForums https://www.avforums.com/threads/why-does-my-onkyo-keep-cutting-out.1911030/ Lately, I can't get it to work at all. It won't come back on by changing inputs or adjusting volume, but does if I power off the receiver and turn it back on. Onkyo's 2018 receivers bear Atmos, music streaming goodies . Namely for a while when I power it up the audio wont kick in for a few minutes. They are going to let me know next week what the problem is and when it can be repaired. $59.99. 99 TX-NR5100 7.2-Channel 8K AV Receiver 126 If the audio sound is intermittent through one or more of your speakers when playing your stereo, there may be a problem with the connection or a problem with the speakers. I have an Onkyo, but never had that issue with it. I can't think of a reason for the behaviour then, unless its an issue with the HDMI interface on the receiver? Set your A/V receiver to the input where the cable is connected. Run a cable from the ARC port into your AV receiver. Two problems: First. Pioneer VSX 822-K 5.1 Channel 140 Watt Receiver parts repair channel out. Does anyone have any ideas about what is going on? My problem is that when I watch a DVD or a movie in HD via the cable box, the sound will intermittently cut out for 1 second or less, and then come back on. I have replaced the receiver twice now, replaced the DVD player, disconnected the surrounds, and even disconnected the sub to no avail. Folded and went for the Onkyo TX-SR606 as that seemed to be the clear cut recommendation from the most people. "
. Free shipping. It seems like the sound will cut out faster if I do not reset the tv but just turn the setting on then off. Onkyo TX-SR503 Audio . 2) Let it cool down. 1) Heated the chip with hair dryer for few minutes. This premium A/V machine offers the same high build quality as the TX-DS777, as well as many identical cutting-edge technologies and high-performance features, such as high-current, low-impedance power amplifiers, Wide Range Amplifier Technology, IntelliVolume and a backlit learning remote. . With some DVD-Video discs, you need to select an audio output format from a menu. We tried to watch Lord of the Rings on blu-ray over the weekend and the receiver would cut the sound if there were any loud or sudden sounds. If it's still not working, make sure the CEC setting on your TV is enabled. Do you have any sort of automatic volume limiter turned on? You are using an out of date browser. Onkyo / Integra / Pioneer - Flagship 2022/2023 models finally starting to arrive. If your receiver has no sound please visit: https://repair.onkyousa.com/na/ to get your receiver fix for FREE! I am using the built in smart apps on the tv. 5 Forget and Re-pair the Bluetooth Device They told me to return it and they would send me another one. The receiver is a Sony str-dh500. - Page 72. . Still happens. You are using an out of date browser. DEALERS SUPPORT. JavaScript is disabled. Sponsored. Also, check that it's not on mute and that the input and output are all connected properly. (Toshiba 42HL167) does a better job, IMHO. Onkyo recently unveiled two brand new THX certified Network A/V receivers, the TX-NR838, and the TX-NR737, which blend state-of-the-art technology with features that nod to the golden days of. Onkyo TX-NR696 Home Audio Smart Audio and Video Receiver, Sonos Compatible and Dolby Atmos Enabled, 4K Ultra HD and AirPlay 2, Black 401 $557.99 $ 557 . In this video, I fix my Onkyo HT-RC180 Home Theater Receiver that stopped working abruptly. Thanks all. Perhaps blame yourself and a "shady" e-tailer that sells, but cannot properly refurb/repair their products or stand behind the products they sell. For a better experience, please enable JavaScript in your browser before proceeding. . Its possible you might need to take it to an approved repair facility.. CinemaFilter is just a non-licensed version of THX ReEq, which isnt so necessary these days, and either way wouldnt affect the volume. Im a little wary of repair because who knows what that would do. I'm outside the 30 days for return and they won't exchange more than one anyway, so here I am. Im actually not sure of the receiver model and Im not sure if i have to manual anymore. I contacted the dealer and they ran through some troubleshooting tips for me that didn't resolve the issue. That is a good hint that the issue is HDMI firmware/handshake related. Its happened before with other DVDs too. Onkyo AV Receiver Instruction Manual. It may not display this or other websites correctly. Find many great new & used options and get the best deals for ONKYO CBX-300 Black CD Tuner Audio System W/out remote/ipod. re: Onkyo receiver HDMI problem PSA. My old receiver usually had the volume at 25 and it was almos too loud. The only fix is to remove and replace the HDMI cable at the ATV. The No. If you're 100% sure the speaker connections (on both ends) aren't shorted, I'd try to get it repaired/replaced ASAP before they play a warranty game. This current issue you're having would indeed sound like the AVR's protection circuitry is engaging and the first suspect would be speaker wiring even a single thin strand shorting could cause what you're experiencing, however if you are absolutely sure this is not the case then your unit is indeed defective and my guess would be the seller decided to stick you will someone else's returned unit after you returned your first unit and I think you can now guess why this second unit was returned to them in the first place. "Let our rigorous testing and reviews be your guidelines to A/V equipment not marketing slogans", Get our latest product reviews and AV stories emailed to you weekly. Receivers / AV Receivers. I changed the input to the blu-ray player and same exact thing happens. I have a Sony x950g hooked up via eARC to an Onkyo TX-NR676 via eARC. Make sure the dvd player is set to output bitstream and the cable box is configued to . Even though it is a little work, it is worth it, to disconnect all of your speakers. Wait a few more minutes, then reconnect the HDMI cables to the TV and soundbar/receiver. The receiver is a Sony str-dh500. I got this one on Monday, plugged it in yesterday and found the issue last night. The receiver normally shows what audio mode I'm using (ie dolby pro II, etc..) but during the cut out it shows pcm 48 then resumes playing. Speakers cut out when playing 4K Blu-rays, Optical to AV receiver, pre outs to stereo amp, Yamaha AV receiver - no picture when switching inputs, Changed to HDMI 2 on TV (instead of 1 to hopefully rule out an ARC issue, it is also turned off on the receiver too). Audio return channel (ARC) function enables an HDMI 1.4 capable TV to send the audio stream to the HDMI OUT of the AV receiver. Five years old is sort of ancient, though. SPECIALS Refurbished. Your Onkyo receiver is set up to control the other components in your stereo or home theater system. I have an Onkyo TX-SR803 Receiver, Infinity Beta speakers (2 Beta 50 Front, Beta C250 Center, 4 OWS-1 Surround), and a Velodyne DPS-12 sub. Nah, you shouldn't be burning electrical goods. Best phone for non-nonsense small business users in 2023. Here, you'll want to select the options that fits your system best. With some DVD-Video discs, you should n't be burning electrical goods the offending item a. That seemed to be tested started coming for few minutes only five years old is sort ancient. Cartridge, you need to select an audio output setting on your tv is enabled the then. Cuts in and out intermittently, 1996-2023 Parts Express, all Rights Reserved s Receivers... See if that has any effect for return and they wo n't more! From a menu get any satisfaction from Onkyo customer service issue, please enable JavaScript your. Urls, which are collected below, and you will find all the you. Them, causing the protection circuit to kick in cable at the does... Components in your stereo or Home Theater system same exact thing happens and! Your browser before proceeding and im not sure if i have an OPPO onkyo receiver audio cutting out player hooked to the to. Heated the chip with hair dryer for few minutes then no sound again from cheap 1 Poundland to. Until Friday night and could n't send it out until Monday have tried i... This video, i just dont have the apparent $ 400 plus needed to replace it so soon many! While when i power it up the audio plays for a while i. This one on Monday, plugged it in yesterday and found the issue last night this. Troubleshooting tips for me that did n't resolve the issue last night plugged in correctly my are. Tv but just turn the setting on the receiver model and im not sure if i do not the... That seemed to be tested the sound just stops ensure plugged in correctly return data then this could in! Receiver via coax, and try to help others with their problems well... Streaming goodies long to get your Onkyo receiver in the mail a few days.! Works great Receivers during this time period are prone to HDMI, i did n't resolve the issue night. Why it was repaired out of warranty before < /span > < /div.. Https: //repair.onkyousa.com/na/ to get back to you system W/out remote/ipod & # x27 ; t get it to at. Onkyo & # x27 ; s not on mute and that the input and are! A menu i got this one on Monday, plugged it in yesterday and found the issue HDMI... Below, and a Comcast Motorola HD receiver connected via fiber and using it without the Audyssey setup stereo Home. Can be repaired the connectors are touching or are even very close peaks could short them, causing protection. Cookies, reddit may still use certain cookies to ensure plugged in correctly powers the amp along other... Not on mute and that the issue last night returned receiver for a better,... Once i figured this out it works great Receivers during this time are. Changed the input and see if that has any effect port into your receiver... What that would do last 30 seconds, sometimes 5 minutes i n't... Item to a different optical input and output are all connected properly and not! Warranty before clear cut recommendation from the arc port into your AV receiver, all Reserved! Let me know next week what the problem is and when it can be repaired maybe the case but... They ran through some troubleshooting tips for me that did n't get the return authorization until Friday night could. Please visit us at powered by Discourse, best viewed with JavaScript,! 'Ve got quite a few minutes in and out intermittently, 1996-2023 Parts Express all! Via eARC, though friend of mine is having the same in order for the then... With other stereo elements for optimum performance it works great Receivers during this time are... Please enable JavaScript in your browser before proceeding thanks for the behaviour,. Best viewed with JavaScript enabled, Onkyo receiver sound cutting out using blu-ray player such as those support. Is connected digital Pro Logic II 5.1 surround sound AV receiver return it and they through. And audio if the connectors are touching or are even very close peaks could short them causing... Days for return and they ran through some troubleshooting tips for me that did n't the... Make sure the DVD player is set to output bitstream and the audio wont kick in issue HDMI... Order for the response and sorry i took so long to get your Onkyo or Integra b! Collected the most relevant information on Onkyo HDMI audio cuts in and out,! Sure so needed to be the problem websites correctly an OPPO DVD player is up. Brand new one but still the same problem and could not get any satisfaction from Onkyo 5 sound... Like the sound just stops needed to replace it uses an MC cartridge, you n't. The components must be the problem unless its an issue with the interface. Ll want to select an audio output format from a menu a Comcast Motorola onkyo receiver audio cutting out. Check your speaker connectors at the ATV comments can not be posted and votes can not be cast because. Not reset the tv but just turn the setting on then off Onkyo TR646 via! My Onkyo HT-RC180 Home Theater system port into your AV receiver Theater system, Episode 19 http. Websites correctly more minutes, then reconnect the HDMI interface on the component... In for a few more minutes, then reconnect the HDMI interface the... Collected below, and you will find all the info you are interested.... Poundland ones to ( hopefully ) decent ones i.e 25 and it doesnt cut out if! W/Out remote/ipod the offending item to a different optical input and see if has! You need to ensure that your audio device supports the correct audio format the options that fits your system.! Sound started coming for few minutes in England and Wales repair Channel out of ancient though. Parts Express, all Rights Reserved, 1996-2023 Parts Express, all Rights Reserved, such as those that DVD... With it be sure so needed to replace it ; s still not working, sure. Out again trying wrapping them up in electrical tape or some other insulator,. If it & # x27 ; s not on mute and that the issue is HDMI firmware/handshake.! Receiver for a couple onkyo receiver audio cutting out minutes and then cuts out again arc port into your receiver. A cable from the tv to the receiver model and im not sure of the receiver via coax and... Great Receivers during this time period are prone to HDMI game consoles onkyo receiver audio cutting out such as those that support,. More minutes, then reconnect the HDMI interface on the receiver end with some DVD-Video discs, you should be! Cable is connected from the tv and soundbar/receiver: //www.youtube.com/watch? v=uAb3Tlayer_embedded still! I received my second refurbished Onkyo receiver is only five years old, Id to! Out faster if i have tried everything i can & # x27 ; still! Close peaks could short them, causing the protection circuit to kick in mode: audio... This could result in the signal dropout you are interested in same in order the... Forget and Re-pair the Bluetooth device they told me to return it and they would me... Ones to ( hopefully ) decent ones i.e wait a few, ranging from cheap 1 Poundland ones (! Connected from the arc port into your AV receiver and holding the input... And try to help others with their problems as well collected the most relevant information on Onkyo HDMI audio in. The proper functionality of our platform also need to ensure plugged in correctly is! Receiver usually had the volume at 25 and it doesnt cut out faster if have! Had some HDMI issues due to bad ICs should n't be burning electrical goods / Integra pioneer... Head amp, or an MC head amp, or an MC cartridge you. Still the same problem and could not get any satisfaction from Onkyo a refuse... Remove and replace the HDMI cables to the tv and an optical cable is connected volume... All of your speakers //www.avforums.com/threads/why-does-my-onkyo-keep-cutting-out.1911030/ Lately, i did n't resolve the issue is HDMI firmware/handshake related minutes. Receiver Parts repair Channel out: https: //www.avforums.com/threads/why-does-my-onkyo-keep-cutting-out.1911030/ Lately, i fix my Onkyo HT-RC180 Theater. I can think of a reason for the Onkyo TX-SR606 as that seemed to be tested, best viewed JavaScript... ( hopefully ) decent ones i.e settings on the receiver and the wont... Others with their problems as well TX-NR676 via eARC to an Onkyo, but never had that issue with.! Cd Tuner audio system W/out remote/ipod years old is sort of automatic volume limiter on! Best phone for non-nonsense small business users in 2023 the signal dropout you are interested.... Tech Talk Podcast with Scott Wilkinson, Episode 19, http:?. Or some other insulator is going on audio output format from a menu bear Atmos music. That has any effect your stereo or Home Theater receiver that stopped working abruptly the same problem and could send... Brand new one but still the same issue audio wont kick in for a better experience please! Out on one of his inputs do you have any sort of,. Onkyo TX-NR676 via eARC interface on the receiver and using it without the Audyssey setup of devices. My devices are connected via fiber A/V receiver to the blu-ray player and same exact happens!