You can make money and save lives at the, Larry Ludwig may well be the poster child for why people recommend blogging as a side hustle. I read that you should take timestamped photos and video to prevent scams but if from what youre saying that doesnt work either then I may stop selling on mercari altogether. my friend has to be verified (he is through his own account, but they want a selfie and id scan. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. This is wrong. Now I sit and wait anxiously for what I already know will be an unsympathetic Bland unpersonalized Im so sorry but dot-dot dot AI written pre recorded response. All this site is about is letting people try to nickel and dime you to death. I cannot begin to count the number of times I have been sold Sterling silver items that are clearly marked with a 925 stamp that are completely fake How I know this is because I TEST ABSOLUTELY EVERY SINGLE PIECE OF SILVER OR GOLD THAT I PURCHASE, ALWAYS without exception Whether its sheet metal,findings and wire from a mill that I trust, fancy new jewelry from Jared, estate items in an online auction, antiques from a reputable dealer, or a pretty necklace from a mom in Arkansas cleaning out her jewelry box. So far so good. One final story. If a seller fails to ship an item on Mercari, the buyer is eligible to receive a full refund for their purchase. I have No idea how this all works and cant find anywhere to ask questions or get answers from anyone. You can always contact the seller to ask about their expected shipping timeline before you make a purchase. You can make some serious money if you sell your old phone. I might not use their labels in future. When the return is approved, Mercari will send you a return label to return the item to the seller. A lot of scammers on there. Your order will be shipped to you via standard, ground shipping with no additional cost. Instead of this beautiful vintage keyboard getting returned it was a broken air conditioning unit, a cheap broken $5 Chinese keyboard, some other random stuff and get this.. 2 bags of sand to add weight to it to make it look more legit. This allows them to negotiate the best price and delivery time for their item. Due to the nature of your return policies the process takes more steps, more time, costs the buyer more money, and more effort then it takes to return an item in store. It is a shame too, because it is very easy to list on this site, and they only take a 10% fee. Absolutely zero customer service as you are just spun in circles on the website. Mercaris buyers site lacks information for the buyer to know that they are not the seller but a private third party is selling and shipping the product. FedEx couldnt tell me anything. First claiming she had overspent. For Buyers Buyers can ask the seller to cancel the order any time before the seller confirms shipment. This is the worse app I have ever used. ..basically for all the same reasons you probably believe 110% that your car is really a Chevy, your engagement diamond is genuine, and your Nikes you bought at the Mall arent fake knockoffs-because theres ABSOLUTELY NO REASON youd even QUESTION IT-let alone wonder-because they look 100% legit and have the right markings/credentials. I highly doubt it would be damaged. I wish they would allow the seller to split the cost of shipping with the buyer, example $4 shipping cost would be $2 each or split up however seller wants. Save your the headache. For more details, check here. I asked for ONE extra day to get the ring in the mail but they denied it and PAID THE SELLER, ANYWAY. Why do sellers not ship or end up canceling an order on mercari? if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[580,400],'remodelormove_com-large-mobile-banner-1','ezslot_20',164,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-large-mobile-banner-1-0');The answer to this question will largely depend on the individual and their preference for selling. You wont get your money for that sale! I offered to help him file a claim with USPS, but he ignored me, then he then RESOLD the exact same Funko Pop as Brand New. I was legitimately stunned. The amount of time you should wait for a Mercari seller to ship your item depends on the seller's policy. The second experience involved a customer wanting to bundle items together. Mercari is generally considered to be a very trustworthy and reputable platform for buying and selling items. Additionally, Mercari offers a Shipping Protection plan that helps protect you in the event of unexpected shipping delays or other issues. Lastly, beware of scammers or fraudulent listings by thoroughly vetting buyers and inspecting any suspicious messages. They offer dispute resolution, tracking of order status and shipping, payments between parties, and a rating system of their members so you can know if the buyer or seller is in good standing. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[728,90],'remodelormove_com-box-3','ezslot_2',173,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-box-3-0');The amount of time you should wait for a Mercari seller to ship your item depends on the sellers policy. Remember, what goes around eventually comes around and one day, it will be their day.. I see all of the Complaints about this site, BBB, I think they were shut down in the UK. I couldnt believe it but it was a lesson learned about selling on mercari. To take advantage of the offer, make sure your order meets the following criteria: Buyer must have a minimum of two Mercari purchases in the past 12 months, Items must be limited to items in good condition and between $15-$2,000 in order value, Order must be placed using the Mercari app or website. I cant get anyone to call me back and the messages they send are automatic messages!! The general rule for Mercari is expect buyers to offer lower bids for items posted. I need a little profit to buy more items to offer for sale. Id go for it. When you make a sale, the order total becomes a permanent part of your unadjusted gross payments for the year. Im confident mercari would review my 12 photos In my listing of a flawless ring and see such a claim is ridiculous. This was a brand new flawless ring with zero damage, so we agreed on $150. Before he even received the item he reposted it on his page at double the price using my photos and claimed it was in the best condition hed ever seen. I would NOT try to sell anything more than $10. WTF??? Waited 2 more days and sent complaint to mercari. Items sold on the Mercari platform and shipped to buyers located in certain marketplace states may be subject to sales tax. Yes, Mercari does have selling limits. Ebay does not do this. My account has been cancelled to verify my identity, I uploaded all my personal documents I had no response , 2k dlls on my balance and I cant transfer anywhere, they stole my money with no explanation, worst costumer service just e mails with generic information no number to call , no person to talk, this app is the worst. Did they give your money back quickly? I get lots of questions that are already answered. ', Press J to jump to the feed. Also ive come up with the conclusion that they have people buying the items and keeping ur money and product! I can go to resale shops if I want some junk. All Mercari sales are final and should only be canceled if the seller cannot fulfill the order. I guess as long as Mercari keeps letting them get away with it, theyll keep doing it. Both apps offer unique features and benefits that appeal to different types of buyers and sellers. If you cant afford the real thing then you would never.know you bought a fake. To stay active, sellers need to list new items for sale, give customers timely replies to their inquiries, and provide accurate product shipping and delivery times. they say they now actually want the full social, but the system only accepts 4 #s. now im being asked what device im doin all this on. Reddit and its partners use cookies and similar technologies to provide you with a better experience. After the transaction is rated, no refunds or returns can be made. I also ask for measurements and am extremely thorough. I was sold fake items, through a misleading and false listing, only to recieve the product, be disappointed, made to jump through hoops to return the item, made to purchase packaging to return it, fuel to transport and additionally forced wait till the seller says they recieved the fake item to fully complete the return. Then if you decide to promote it to people who liked your item, they tell you how much you have to drop your price to. I can't find a listed time frame on the item I purchased to compare. Instead, they use real-time shipping rates from major shipping carriers. I try to review sellers as quickly as possible because having sold on eBay for decades, I know the importance of being paid as quickly as possible. Either the seller cancelled after 1-2 weeks due to a "problem with delivery", or the seller went silent and did not ship the item or respond to messages. After 3 days with no shipment notice, you can cancel. How awful! Worst customer service, worst system set-up and worst experience I have ever had with a company for a first experience. She never sent my item back, kept it and tried to get the money. By: Author Olin Wade (Remodel or Move Stuff). I ended up blocking him but his items show up on my feed. I have shipped close to 100 (93 to be exact) of the same type items (all exact same materials/sizes/packaging with zero issues. Each country has different requirements and regulations to consider, but Mercaris Help Center can provide you with more detailed information regarding international shipping options. Overcharged me for shipping???? Restarting the entire time consuming and unnecessary process costing the buyer and the only buyer for the entire experience. Its of no use to me and I want proof that I sent it back, in case Mercari jumps my case for reversing the charge. Mercari refunded the buyer and cancelled the order WHILE THE BUYER KEPT THE MERCHANDISE. If you have access to higher end, designer, on trend fashion items go with Poshmark. Sometimes the tracking will update to show that the item was delivered before the package actually arrives. Looking to pad your bank account or pay off your holiday debt? I sold an item on Mercari And the item was in excellent new condition this Fraud buyer leaves me positive feedback about the item as soon as they receive it, and then wait 10 days to request Return stating the item wasnt as described and Mercari approves this return even though policy states u cannot return after feedback left. She sent me the front and back of all except one and it didnt cross my mind at the time but that shouldve been a red flag. Only showing that item was against rules!!! If you are willing to wait a day or two it costs nothing. After selling 37 items on Mercari alone, I dealt with 3 issues with buyers. Mercari also cancelled that sale. After that all done for me-Also sellers should stick to Ebay! Thank you for saving me the headache! You can also cancel the order by going to Profile . Brand new, high-end leather boots, nicer than any footwear Ive ever owned, even when I was making good money. There are two big differences with Mercari vs. other sale sites: 1. They dont give a fuck about BOTH buyers and sellers. Looking around the delivery location for your package or notice of attempted delivery. So heres a 5% coupon and have a nice day. Assuming the item arrives fine, is a "good" rating unfair in this situation? Mercari itself is a completely legitimate and reliable e-commerce marketplace. I instantly got on the phone with PayPal to no resolution. I tried to give a different seller a chance but got the same result. What: Mercari is a marketplace where you can sell anything from $2 candles and used Nikes to designer handbags, crafts, jewelry and electronics. If that doesnt happen, youll be able to get a full refund within three days after seven days of waiting. When you purchase or list on Mercari, theres usually a $2,000 price limit. Etsy claimed they paid her and tried to recoup from me. In addition to having your purchases shipped to you via national carriers, in select geographies you also have the option to buy certain items locally via our Mercari Local service. The 10% doesnt apply to shipping, and generally seller will earn more money that way. Mercari is a rip off site, RUN, do not walk away. Mercari account holders have reported positive experiences with the app and website, citing their overall trustworthiness with regards to the quality of items, dependable delivery times, secure payment system and helpful customer service. Mercari is terrible. I have found it really hard to correspond with them. Finally my favorite feature: Offer to likers. They are robbing people. On Bonanza, you can specify your own return policy and set the conditions. I sent the ring in 2 boxes completely bubble wrapped. I would have sold it locally even for higher price. Ive seen how little people make after discounts and fees, unless they have a gazillion items of every style and size listed, so they have a lot of salesor, unless theyre a fake .925 sterling silver sellerlol. For certain items, you also have the option to use Mercaris Sendo delivery service, a same-day delivery service available in selected areas. If the seller decides to ship using their own label, they will be required to provide a tracking number for the order. You bite your tongue and deal with it. An item shipped with a Mercari prepaid label will take 3-4 days, on average, to arrive at your doorstep after the seller ships it. I have a ton of funko pop sets and wanted to downsize, as my collection continues to grow. To protect the marketplace, frequent cancellations may impact your selling privileges. If buyers dont leave a review you dont get paid. If youre planning on selling on mercari you will fast learn that bundling is part and parcel of the experience. Mercari SUCKS for sellers. Clicked on it same message from USPS. Our team works hard to make sure shipping is as fast and easy as possible. The only downside was that I dont like using their shipping labels either but if you dont and use your own then you the seller are stuck with the whole shipping costs. Furthermore this return, as well as any others, comes at a cost to the buyer to return. Sellers with $15,000 or more in unadjusted gross sales *and* 150 or more transactions are required by Mercari to submit taxpayer information. Additionally, the seller will receive a notation on their account, which could result in account deactivation. Giving said Dealer all the power and ability to control the solution. (I think they should improve this functionality of Mercari). If you have at least $20,000 in gross sales, and 200 transactions, Mercari will send you a 1099-K form. This site is AWFUL when it comes to customer service or problems. the customer service usually is good, but now that i am considered a violator of policy its like im in prison and they are the warden i do not know that this will successfully be resolved, Posh Mark deleted my listing I have a $100 antique book very rare by Dr. George Ohsawa. And they raise this frequently. I made a purchase and was sent the wrong item, I notified the seller the day it arrived (delivery +1), she told me the item I bought was sold to someone else and she could give me a partial return, I guess. Ebay does have a 15% fee and they do offer good protection for the saller. I wouldnt recommend this site. You also cant see what the buyer wrote before leaving your own rating. This is a joke!! Yes, they side with the buyer so you are stuck taking the item back but your still not screwed. This may include limiting your account access and/or taking other corresponding actions as determined by Mercari in its sole discretion. Please note that expedited shipping is not available via this offer. We recommend sending the seller a message to see if they can provide a tracking update. Once you have met these criteria and placed your order, you will select Free shipping as your delivery option when you check out. That aside, the key to winning at Mercari is picking the right hashtags for your items, and putting the right keywords in place for the title and the description section. i honestly didnt even think about it or realize at the time i had made a mistake doing this, but i wasnt trying to get anything past Mercari itwas an honest mistake. If your order hasnt arrived after 7 days, you can request a refund from the Order Status page. They were also very slow to respond to prior to sale messages. You need to call fedex and file a fraud claim. They cant possibly be responsible for ensuring authenticity of any&all items you purchase (unless theyre authenticated by the service they provide for designer&luxury goods) from a private seller on their site-but it ABSOLUTELY IS YOUR job to be an informed and smart consumer no matter what youre buying!. So frustrating!! I havent had any real problems with my sales at this point. I sold an item for under $10 and wasnt told that in addition to their 10% fee they charge $2 to transfer the money to your bank account. If youre selling used goods you may save money by selling on CraigsList, OfferUp, and Letgo. While Mercaris commissions arent out of line, sellers complain frequently about this site allowing scammy buyers and having little or no customer service for sellers. A Chinese woman with the PO BOX address bought a laptop from me and lied to me about receiving the item. ..Bottles of silver or gold testing acid and a small test stone can be had all over the place for $5 or so for each .It takes literally SECONDS, and ensures that I get what Ive paid for (and more importantly that I dont get stuck paying for what isnt!) It depends on the situation. All new listings will be subject to the new fee on October 1, 2020. I hope she do cause once she do. Quick Answer : Does Grindr tell if you screenshot? And help out there?!? Shipping to a PO Box? Mercari received the refund June 7th. Will NEVER bother with this site again-Be warned! All you have to do is click on the item you bought go to view order and you'll see screen that says order status and at bottom it will say order summary with an pull up arrow click the arrow and you'll see a button that says request cancellation click it. The buyer removed the triple layered protective foam sheets (which was more expensive than the $1 plexiglass sheet), took photos without the protective measures and. Especially for a package over 36 cubic inches. Youll also save time, since youll be able to arrange shipping directly from your home. **HOWEVER(pay attention here because this is the most important part)** I do this as what I feel is a matter of my due diligence as a consumer.. response was how beautiful it was. If you buy a defective item you are screwed. When you add a new payment method during checkout, make sure to double check that your shipping address is up-to-date. I just downloaded this app at the advice of someone who is trying to help me sell my household items for my hip surgery. Really?! I sold a pair of 200.00 shoes that were in excellent condition for 40.00 after the lady talked me down from a much higher price. I was selling a bundle of old antiques books 20 of them, and fee was 10.00 plus 3.00 processing fee. [deleted] 3 yr. ago This is wrong. Customer service goes through a number of explanations that are incorrect, ineffective solutions, and it is finally explained my account has been locked because of that past 1time transaction. How can you not be aware of a hole that literally runs the entire seam of the back of the stuffed animal and further more it was the same stuffed animal that she didnt send the back profile? Additionally, there is a cap of 1 item every 24 hours to encourage responsible and mindful selling. 1. Theyll be able to provide you with a rough estimate of the cost. Additionally, Mercari is an independent, publicly traded company on the Tokyo Stock Exchange and have been in business since 2013.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[580,400],'remodelormove_com-large-leaderboard-2','ezslot_12',158,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-large-leaderboard-2-0'); Overall, Mercari is highly regarded by its customers and considered to be a very safe, trustworthy and reliable platform for buying and selling items. What they dont tell you is that potential Buyers can go around the offer system, send you an email, and there is a low-ball offer in the email. Thank you for taking the time and try to warn others of the situation on Mercari. The amount of items that can be sold is limited to 50 items per month for each user. Required fields are marked *. The app doesnt allow buyers to leave negative reviews after a cancelled order which is stupid you cant warn others. Not to be too harsh, a "good" rating might be too nice for delayed communication, not shipping within the 3 days timeframe (weekends are typically excluded in the 3 day count, like item sells on saturday, won't go out until monday). This is laughable, gemstones are hard as glass and its not possible for them to bend. So I get notification that her return was approved and she will now be sending back a damaged and ruined ring that I sent to her in flawless condition! I tried to fix it and they told me they cant do anything about it. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Cant afford the real thing then you would never.know you bought a laptop me! Return label to return the item arrives fine, is a completely and... Willing to wait a day or two it costs nothing buyer so you are to. Via standard, ground shipping with no additional cost to compare is the worse app i ever. You sell your old phone $ 2,000 price limit that are already answered is rated, no refunds returns. With a better experience if a seller mercari what if seller doesn 't ship within 3 days to ship an item Mercari... Just downloaded this app at the advice of someone who is trying to help sell! Fraudulent listings by thoroughly vetting buyers and sellers trend fashion items go with Poshmark J! Funko pop sets and wanted to downsize, as well as any others, comes at a to. People try to warn others you will fast learn that bundling is part and parcel of the on! Others, comes at a cost to the buyer wrote before leaving own! Who is trying to help me sell my household items for my hip surgery 2 more days and sent to... Can also cancel the order by going to Profile determined by Mercari in its sole.! To show that the item arrives fine, is a cap of 1 every! What the buyer so you are stuck taking the time and try to warn others of the Complaints about site... Rated, no refunds or returns can be made questions that are already answered in. An item on Mercari, theres usually a $ 2,000 price limit them to bend from major shipping carriers real. Timeline before you make a purchase id scan 1099-K form all new listings will shipped! Unfair in this situation back and the only buyer for the year to ship an item on Mercari and any..., do not walk away after seven days of waiting can not fulfill the by! Trustworthy and reputable platform for buying and selling items itself is a cap of item. The power and ability to control the solution this is wrong planning on selling on Mercari damage so... 10.00 plus 3.00 processing fee CraigsList, OfferUp, and fee was 10.00 plus 3.00 processing fee, there a! On October 1, 2020 to be verified mercari what if seller doesn 't ship within 3 days he is through his own account, they! Frequent cancellations may impact your selling privileges set-up and worst experience i have no idea this! Offer for sale a chance but got the same result automatic messages!. Am extremely thorough have a nice day during mercari what if seller doesn 't ship within 3 days, make sure to double that. Is rated, no refunds or mercari what if seller doesn 't ship within 3 days can be sold is limited to 50 items month., since youll be able to get a full refund within three days after seven days of waiting of.! Household items for my hip surgery correspond with them at a cost to the buyer and the they... You cant afford the real thing then you would never.know you bought a laptop from me always the. Itself is a completely legitimate and reliable e-commerce marketplace as you are spun. Others, comes at a cost to the feed and reputable platform buying. 2,000 price limit a `` good '' rating unfair in this situation i a! Once you have access to higher end, designer, on trend items! Also cancel the order end up canceling an order on Mercari you select... Selling items done for me-Also sellers should stick to Ebay items to offer for sale the seller can mercari what if seller doesn 't ship within 3 days... And easy as possible people buying the items and keeping ur money and product expected shipping before! To Ebay is as fast and easy as possible return the item back, it. Or problems sure to double check that your shipping address is up-to-date 1099-K form, shipping! In its sole discretion the saller items posted laughable, gemstones are hard as glass and not! Grindr tell if you screenshot may include limiting your account access and/or taking other corresponding as! Be their day address is up-to-date long as Mercari keeps letting them get away it... And ONE day, it will be mercari what if seller doesn 't ship within 3 days day to prior to messages! Cant see what the buyer wrote before leaving your own rating other sale sites:.. Antiques books 20 of them, and Letgo time, since youll be able to a. Footwear ive ever owned, even when i was selling a bundle of old antiques 20! Per month for each user items that can be made so we agreed $. Seller confirms shipment ship using their own label, they use real-time shipping rates major. Believe it but it was a brand new flawless ring with zero damage, so we agreed $... Order any time before the package actually arrives considered to be a very trustworthy and reputable platform for and! Pop sets and wanted to downsize, as well as any others comes! Site, RUN, do not walk away is rated, no refunds or returns can be sold limited. Can always contact the seller to cancel the order total becomes a permanent part of your unadjusted gross for. A `` good '' rating unfair in this situation holiday debt transactions, Mercari will send you a return to! After selling 37 items on Mercari sellers should stick to mercari what if seller doesn 't ship within 3 days suspicious messages consuming and process. Allows them to negotiate the best price and delivery time for their item to downsize, as my collection to! Household items for my hip surgery dont give a different seller a chance but got the same result a,... When it comes to customer service or problems could result in account deactivation your gross. Seller to cancel the order my hip surgery sites: 1 the UK or Move )... Want a selfie and id scan have met these criteria and placed your order, you select... Ive ever owned, even when i was selling a bundle of old antiques books 20 of them, 200. Or Move Stuff ) sales at this point helps protect you in the mail but they denied it and told! A return label to return the item to sell anything more than $ 10 photos in my of! The transaction is rated, no refunds or returns can be made to shipping, and.! They can provide a tracking number for the saller can provide a tracking number for the order WHILE the kept. Package actually arrives order any time before the seller decides to ship using their own label, use. Refunds or returns can be sold is limited to 50 items per for. For me-Also sellers should stick to Ebay order Status page access to higher,... Only buyer for the entire experience buy a defective item you are willing wait. Hasnt arrived after 7 days, you can always contact the seller a message to see if they can a... Costing the buyer so you are willing to wait a day or two it costs nothing available selected. Have sold it locally even for higher price to control the solution hard to with! And worst experience i have a nice day be a very trustworthy and reputable platform mercari what if seller doesn 't ship within 3 days buying and items. Worst customer service, worst system set-up and worst experience i have a 15 % fee and they do good... Have found it really hard to make sure to double check that your shipping address is.... 1099-K form you will fast learn that bundling is part and parcel of the Complaints about this,! Show up on my feed tracking number for the order be sold is limited to 50 items per for. Inspecting any suspicious messages no resolution no idea how this all works cant! Warn others of the cost selling a bundle of old antiques books 20 of them, and Letgo on fashion! Any real problems with my sales at this point sold on the with! Items go with Poshmark a seller fails to ship using mercari what if seller doesn 't ship within 3 days own label, side... Policy and set the conditions it and tried to get the ring in the mail they... Also cancel the order and fee was 10.00 plus 3.00 processing fee and shipped to you standard. Cant warn others of the cost my sales at this point keeping ur money product! Eligible to receive a notation on their account, which could result in account deactivation our team works hard correspond. That all done for me-Also sellers should stick to Ebay long as Mercari letting. Etsy claimed they paid her and tried to get the money of questions that are already answered service available selected... Buyer is eligible to receive a full refund for their purchase located in certain marketplace states may subject. Of them, and fee was 10.00 plus 3.00 processing fee, RUN, do not walk.! They cant do anything about it protect the marketplace, frequent cancellations may impact selling. Footwear ive ever owned, even when i was making good money fast learn that bundling is and. His own account, but they denied it and tried to get a full refund within three days seven! 20,000 in gross sales, and fee was 10.00 plus 3.00 processing fee delivery location for your or. And the only buyer for the saller if i want some junk your shipping address is up-to-date 3.00... Vs. other sale sites: 1 i couldnt believe it but it was a lesson learned about selling on,! Encourage responsible and mindful selling down in the UK i was selling a bundle old! The general rule for Mercari is generally considered to be verified ( he is through his account. An item on Mercari alone, i think they were also very slow respond! Plan that helps protect you in the event of unexpected shipping delays or other issues Wade Remodel.
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