We also found the staff very professional and knowledgeable. I know exactly what you mean about this "lady". Visited last night for the first time. the dessert menu, but opted for coffee and a couple of chocolates to finish, feeling quite full. I did have a giggle when I was leaving as I was admiring the handmade chocolates that you could buy and another customer told me not to bother, because one would cost at least 50!!! On the way out we bought some of Jacks chocolates which were divine. I'm really writing this review for your staff to reflect and do better. We know how to treat guests and your establishment definitely does not. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. Met warmly by the staff and perused the menu . Great atmosphere and service. We went for all three courses and it all tasted so good! We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. The food was nice but the reason I will not return is that they decided how much you should leaveas a tip! On the way out we bought some of Jacks chocolates which were divine. I explained to the waitress at the cashier that each guests would pay individually for their plates (all were calculating on their phones how much they owed), I kid you not, the waitress looked at me and said on the most sarcastic tone "well that's going to be fun." Get quick answers from Jack 'O' Bryan's staff and past visitors. No matter, we were relaxed and ready to order a round of drinks. I did have a giggle when I was leaving as I was admiring the handmade chocolates that you could buy and another customer told me not to bother, because one would cost at least 50!!! This family-owned and operated restaurant served up the best atmosphere and food we had on our trip! It completely ruined our experience and definitely affected our appetite. Both of us were driving so no wine but we did sample a 'mocktail' each. Your front of house staff, the blond older lady was beyond rude from the moment we walked in. It definitely had the wow factor in taste. Hotels near Andrew Carnegie Birthplace Museum, Hotels near Dunfermline Carnegie Library & Galleries, American Restaurants for Lunch in Dunfermline, Asian Restaurants with Delivery in Dunfermline, Chinese Restaurants for Families in Dunfermline, Restaurants for Group Dining in Dunfermline. A full list is available within the "safety precautions" section of this page. Best resteraunt in Dunfermline for fine dining and great service, Went for a catch up lunch with my sister, we decided to order some of the small plates and dine Tapas style, sharing each dish. Save. Read more See all (170) Scallops for starter were superb followed by a great deli sandwich with crab and king prawns, finished with an excellent flat white and selection of sensational chocolates. We did look atthe dessert menu, but opted for coffee and a couple of chocolates to finish, feeling quite full. That blond lady came up to me, obviously stressed and rudely said "How long will your friends be? It completely ruined our experience and definitely affected our appetite. The small portion sizes can be deceiving at first but they certainly fill you up!The flavours of everything was really considered by the chef and it all really did taste so good! Overall a really beautiful good quality meal that celebrates local and seasonal produce. And as for Jacks new red apple dessert I cant find a word to do it justice other than heaven on a plate. That blond lady came up to me, obviously stressed and rudely said "How long will your friends be? 5mins later another couple are shown to that very same table we had been moved from. Jack O'Brien was 5-10 (178 cm) tall. Read more. I had booked this table for 9 people and gave you my card details over a month before my birthday. Love eating at this restaurant., as the food is always amazing. No matter how many times I spelt my name you were unable to get it right on the reservation. Is Jack 'O' Bryan's implementing safety measures as a result of COVID-19? The food is excellent but the lady who I think might be the owner wasnt particularly friendly, we were charged a service charge automatically despite service being shocking and at 148 for 3 courses for 2 people hugely overpriced. Definitely not you. I explained the situation as I understood it and my guests commented on how rudely they were welcomed too. You're rudeness, lackof professionalism and customer service skills were beyond astounding. Will definitely be back and highly recommend! Food was absolutely incredible, cooked to perfection. Is Jack 'O' Bryan's implementing safety measures as a result of COVID-19? Went in for meal before going to gig. How dare you! Definitely a return visit is required! People; . Jack O'Brien has been working as a Vice President, Brulee Catering at Oak View Group for 2 years. Tripadvisor performs checks on reviews. Thanks again!More, This is the version of our website addressed to speakers of English in India. Website. How dare you! Jack 'O' Bryan's Claimed Review Save Share 283 reviews #9 of 103 Restaurants in Dunfermline - British Scottish Vegetarian Friendly 5 Chalmers Street, Dunfermline KY12 8AT Scotland +44 1383 324720 Website Open now : 12:00 PM - 11:30 PM COVID-19 update: See the added health and safety measures this property is taking. When family visit they always ask to visit here so it attracts people from far and wide! If I could describe the new lunch tapas menu in one word it would be PHENOMENAL!!!! I could mention so much more these tapas dishes are clever well thought out and cooked to perfection. The food is excellent but the lady who I think might be the owner wasnt particularly friendly, we were charged a service charge automatically despite service being shocking and at 148 for 3 courses for 2 people hugely overpriced. Excellent food and well above average quality. The food wasn't so appetising with such distasteful service. Finally, when paying our bill, I decided to pay for my own food and the round of drinks that has been ordered at the table. On the way out we bought some of Jacks chocolates which were divine. Your front of house staff, the blond older lady was beyond rude from the moment we walked in. Finally, it was made clear that because we were late our food orders would be put in after the table of two and five. We know how to treat guests and your establishment definitely does not. I dont live in Fife but I am reliably informed there "there is no alternative" :-), Yes we are, we have tables in front of the restaurant which allow dogs, just let us know on booking and we will sort a nice table at the front. I'm so shocked by your lack of tact and professionalism. Overall a really beautiful good quality meal that celebrates local and seasonal produce. But the food is good! 149 Edward J O'brien. No matter how many times I spelt my name you were unable to get it right on the reservation. Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. Because I've got to get your orders before 8pm otherwise there is a table of 5 and 2 that are due at 8pm and they will have to take priority then". Travel safe during COVID-19. Highly recommend! of professionalism and customer service skills were beyond astounding. Dunfermline. Then for 12 I expected more than 2 scallops as a starter. It is on your bill! Please do better next time.More, The food was excellent, came in good time and well presented. We believe that each and every guest deserves only the best from the moment that they arrive: a warm welcome; a pre-supper cocktail; the finest cuts of meat and freshly-landed fish; attentive service; and rustic surroundings from which to watch the world pass by. Thanks again!More, This is the version of our website addressed to speakers of English in United Kingdom. Are you sure you want to delete this question? Definitely not you. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Jack 'O' Bryan's, Dunfermline: See 283 unbiased reviews of Jack 'O' Bryan's, rated 4.5 of 5 on Tripadvisor and ranked #12 of 176 restaurants in Dunfermline. Highly recommend will definitely be dining there again when were in the area! I eat out often but rarely post highly recommended. Had iberian fish supper which was extremely tasty. Get quick answers from Jack 'O' Bryan's staff and past visitors. Other reviews will maybe comment on the price and yes it was over a 100 plus for a 3 course meal for two with drinks which is a little on the indulgent side! We know how to treat guests and your establishment definitely does not. You think it would stop there, but their rudeness continued right up until the bill. Had iberian fish supper which was extremely tasty. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Jack 'O' Bryan's Claimed Review Save Share 278 reviews #11 of 106 Restaurants in Dunfermline - British Scottish Vegetarian Friendly 5 Chalmers Street, Dunfermline KY12 8AT Scotland +44 1383 324720 Website Open now : 12:00 PM - 11:00 PM COVID-19 update: See the added health and safety measures this property is taking. if in Edinburgh would be a lot more expensive. I did have a giggle when I was leaving as I was admiring the handmade chocolates that you could buy and another customer told me not to bother, because one would cost at least 50!!! If I could describe the new lunch tapas menu in one word it would be PHENOMENAL!!!! My three final guests rushed in about 15 minutes late (at most). It is on your bill! Tripadvisor performs checks on reviews. as a tip! Food was absolutely incredible, cooked to perfection. We were given plates and a knife to cut the cake, but no cutlery to eat it or to serve the cake out with. I don't usually write reviews but I will take my time with this one. If I could describe the new lunch tapas menu in one word it would be PHENOMENAL!!!! Im not a massive dessert fan but this dessert was a game changer! Wanted to go since covid but put off when tried to book and were met with rude response previously. And got to say Jack Obryans was just delicious! We eat here on Saturday what a pleasant surprise excellent food .. the chef easily accommodating my wifes dietary restrictions. So, the negative. How many seasons did Jack O'Brien play? Beautifully cooked food in a nicely designed restaurant. Jack 'O' Bryan's, Dunfermline: See 255 unbiased reviews of Jack 'O' Bryan's, rated 4.5 of 5 on Tripadvisor and ranked #12 of 181 restaurants in Dunfermline. Finally, it was made clear that because we were late our food orders would be put in after the table of two and five. Other reviews will maybe comment on the price and yes it was over a 100 plus for a 3 course meal for two with drinks which is a little on the indulgent side! good, our blond hostess very accomodating and pleasant ( treat people as you wish to be treated) and the young staff members attentive and polite. Staff were very attentive and despite the distance needed for me to travel would be very tempted to go back again. The food wasn't so appetising with such distasteful service. 3 of my friends had arrived at 19:45 sharp, the time I had the reservation for. Had their specialtyMore, Treated to lunch by our big Nephew and it was a lovely experience. Food is delicious . The flavours of everything was really considered by the chef and it all really did taste so good! On entering, we were shown to a table next to another couple in an otherwise empty restaurant. You really should be ashamed of yourselves as you are a shame to the service industry. Get yourself along and try it David and Victoria. Location. Read more See all (170) I don't usually write reviews but I will take my time with this one. Weve never had a bad meal here, being local we have visited countless times and the food is always delicious. It definitely had the wow factor in taste. Our team checks each review posted on the site disputed by our community as not meeting our. This page showcases all of Jack O'Brien's podcast credits and appearances such as hosted episodes, guest interviews, and behind-the-scenes work. Gotta say this is a true gem, in a town that needs more of. The woman looking after our table made a snide remark to one of my guests as she handed the menus. Im not a massive dessert fan but this dessert was a game changer! Ridiculous. Wanted to go since covid but put off when tried to book and were met with rude response previously. I hope you make the necessary adjustments and amendments to your staff on the service side. Will definitely be back. 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