city of memphis oracle help desk

Please enter your username and password Need help? Overview 1.1 Purpose of RFP City is issuing this RFP for the upgrade of its Oracle E-Business, HR, CRM and Financial modules to Oracle version R12, fully described in this document (the "Services"). For questions concerning your support license or support contract, please see the Renewing Support section. Private-sector veteran, Alexandria Smith, was hired by Mayor Jim Strickland as the new chief HR officer to improve the morale of employees and enhance the delivery of services to more than 652,000 citizens. Access Support for your products: You must have purchased support, have an active cloud subscription, or have an active cloud trial license to access My Oracle Support. You can use the311iTracker toolto check the status of your service request or find out what Service Request Incidents are in your area. Steel Frame built to last. Information Technology. As we celebrate Womens History Month 2023, thisRead More about Womens History Month 2023: Memphis Makes History With All-Female Senior Leadership Team. Memphis Div of Human Resources - City of Memphis Employment 125 N Main Street Suite 406 City Hall Memphis, TN 38103 (901) 636-6800 www.memphistn.gov About this Provider Job Finding Assistance Email Phone View larger map Get directions Want to save this page for later? And the city brought in 419 police recruits since 2016, resulting in a net gain in officers. Create a free account! Only established in 1819 as a city within Tennessee, Memphis is the youngest of the major cities within the state. Hearing impaired customers in the U.S. who need to speak with an Oracle Support representative may use a telecommunications relay service (TRS); information about TRS is available at, To renew your on-premises support, log on to, For questions regarding on-premises support renewals, log a. It is also the largest city within Tennessee as it was home to around 653,450 people within 2013. Make Changes. We understand that implementation is a critical time. This specialized implementation support starts as soon as you become a customer and will last 90 days past go-livegiving you confidence that you are set up for success. Online: Go to My Oracle Support to find answers in the Oracle Support Knowledge Base, submit, update or review your Service Requests, engage the My Oracle Support Community, download software updates, and tap into Oracle proactive support tools and best practices. The City of Memphis ("City") seeks comprehensive proposals from the Oracle is committed to providing proper support through this process to help ensure that our customers can reach project milestones on time. View past, pending, and future renewals. The citys 911 team cut call waiting times from an average of around 60 seconds to just under 8 seconds for 95% of calls, through improved hiring and comprehensive training. Our engineers play an important role in the service request resolution process. Leaving City of Memphis Employment. Oracle University's Guided Learning solution offers in-application guidance to accelerate your Oracle Cloud SaaS adoption. Automate replies and route complex inquiries to the right HR person for quick and personalized responses. Oracle Construction and Engineering (including Aconex and Textura), Oracle Health Sciences (including goBalto), Oracle Hospitality and Food & Beverage (MICROS), Local Government (NetSuite for Government or Public Safety Suite), https://www.fcc.gov/general/trs-state-and-territories, https://www.fcc.gov/consumers/guides/telecommunications-relay-service-trs, oracle.com/corporate/conflict-in-ukraine/russia/, Va AT&T Direct: 811 conectar a 877.767.2253, Va AT&T Direct: 800.10.1110 conectar a 877.767.2253. Death of an Employee/Retiree. Use synonyms for the keyword you typed, for example, try "application" instead of "software. Part of the Oracle ME employee experience platform. Sign up Part of the Oracle ME employee experience platform Discover the innovation Explore Oracle HR Help Desk Chief Human Resources Officer, City of Memphis, Read an expanded version of this story on Oracle BrandVoice on Forbes. Mesh back and seat designed for comfort with extra lumbar support. The city also has recruited 363 new firefighters. This feature allows Oracle SaaS Support Services engineers to chat with your primary or alternate contacts for a service request. Oracle's SaaS Support Services provide you with the tools you need for a successful cloud partnership. x CMEM EMPLOYEE SELF-SERVICE. Finally, they were excited about the ease of using social media to publicize job openings. Log in to My Oracle Support to log your service requests and get help. This proactive intervention helps prevent escalations and help resolve issues before they become critical. Licensed by the NFL. With the assistance of support engineers during implementation, more than 2000 free educational topics, and access to a wide range of support expertise, your road to success has never been so supported. Visit the AT&T World Traveler to obtain your AT&T Direct Access Number. Financial Hardship Assistance. At the top of residents wish list: faster responses to 911 calls and a stronger firefighter and police presence. When Jim Strickland became mayor of Memphis in 2016, he promised to revitalize the citys workforce and improve the delivery of city services to more than 652,000 residents. Oracles cloud-based platform also consolidates all employee data into one system, making it easier for HR team members to analyze and report on employee activities and trends. Oracle offers a comprehensive and fully integrated stack of cloud applications and platform services. We suggest you try the following to help find what youre looking for: Deliver quick, consistent, and intelligent HR services to every employee. This includes a UofM employee, friend, or My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts. Why City of Memphis chose Oracle While evaluating software vendors, Memphis city leaders were attracted to Oracle Cloud HCM because the new platform would help them automate and consolidate a complex, multistep hiring process for roles such as police and fire that require specific certifications. Were sorry. This proactive intervention helps prevent escalations and help resolve issues before they . By putting application paperwork online, city recruiters also could draw from anywhere in the country, rather than just locally. Netherlands Antilles: Oracle SaaS Support Services resources use data to provide you with guidance on cloud processes and direct you to appropriate training and documentation resources. Memphis is located within Tennessee on the fourth flood plain on Chickasaw Bluff which is just below the Mississippi and Wolf River. Check out ourOffice of Communications page, which is a one-stop shop for contacts and common questions. Benefits 8 . My Oracle Support enables you to track your requests and reach out to relevant support teams who can prioritize and resolve your requests faster. 2019 The University of Memphis, The It increased employee engagement by 14 percentage points, as measured by an independent survey of employee opinions about city leadership, culture, and resources. Here are some common contacts: Mayor Jim Strickland: mayor@memphistn.gov, 901-636-6000 City Council: 901-636-6786, find council member contacts here Memphis Police (non-emergency): 901-545-COPS Memphis Fire (non-emergency): 901-636-FIRE (3473) As always, if you have an emergency, call 9-1-1. staff, students, alumni, former students, etc.) Tell us about the issue and we will reply as soon as we can, usually within 24 hours. Click on the "Me" icon 7 : Click on . Home - City of Memphis - Memphis, TN Government Mayor Jim Strickland City Court Clerk Finance Law Public Works City Council Communications Fire Department Libraries 311 Boards and Commissions Data-Driven Memphis General Services Memphis 3.0 Contact Us Solid Waste Management Engineering Division of Housing & Community Development Essentially, our HR team is taking care of the employees who take care of our citizens.. to receive the latest news, about Womens History Month 2023: Memphis Makes History With All-Female Senior Leadership Team, Citizens can also report issues by downloading the Memphis 311 app from the Apple store or Google Play store, Division of Housing & Community Development. Use synonyms for the keyword you typed, for example, try "application" instead of "software. For more information about IT security, please visit the ITS security website. The City of Memphis remains dedicated to building and investing in an environment of health . Saturday 10:00 am - 2:00 pm. We are with you throughout your journey, with the insight to drive the right actions, and the tools to help you maximize effectiveness. Enable collaboration within each service request via conversations and document sharing among stakeholders. Retirement & You. Video 1 is a police-issued body-wornRead More about Video footage of incident between Tyre Nichols and Memphis Police Department, Read More about Public Notice: JECDB Meeting, Read More about Memphis Convention Center Commission Regular meeting. Via ATT direct: 001.800.872.2881; conectar a 877.767.2253. Check the spelling of your keyword search. Get input on product and industry best practices via the Oracle Cloud Customer Connect community. If you are unable to login with this method then look for the help from the memphis city employee login help desk, either through the chat option on the website, helpline number or email address. Video: City of Memphis recruiters now ask all candidates to fill out job applications online and upload supporting documents, and they keep track of candidates progress through an automated workflow. We've added a live chat channel, specialized implementation support teams, a more comprehensive service request dashboard, and proactive service request monitoringall focused on your personal cloud journey. Talk to a team member about Oracle Cloud HCM. Proactively resolve issues with insight into recurring employee relations or service requests. Email: umtech@memphis.edu. Take a walkthrough with one of our experts. 1 - Check the spelling of your keyword search. Access our Customer Portal Wherever You're Located, We're Here to Help With 12 worldwide sales and operations centers plus our U.S. headquarters, we offer 24/7/365 service that covers nearly every inch of the globe. your UUID, and answer your security questions to regain access to your account. Memphis, Tennessee. The Office for Institutional Equity has been designated to handle inquiries regarding non-discrimination policies. Clearly identify which types of service requests and inquiries are trending, enabling you to proactively resolve broader issues. University of Memphis. the University's self-service Identity Management website. It is also the largest city within Tennessee as it was home to around 653,450 people within 2013. The ITS Service Desk Hours: Monday - Friday 8:00 am - 8:00 pm. Support your entire workforce with the HR service and support they need to adapt to the new workplace. Monday - Friday 8:00 am - 5: . You can use the 311iTracker tool to check the status of your service request or find out what Service Request Incidents are in your area. Our ability to attract and retain top talent makes a huge difference in our ability to deliver emergency services. 100mm Gas lift, 320mm Nylon base and 50mm castors. New. Dial the AT&T Direct Access Number + area code + phone number. Teams brings simplicity to teamwork by joining collaboration, Oracle also offers comprehensive support to help navigate available Oracle resources and help resolve any nontechnical questions you may have regarding your Oracle SaaS products. Our goal is to help you gain value fasterby providing support for a seamless adoption of Oracle SaaS products. Interested in learning more? In order to establish stronger security protocols, SeeClickFix no longer offers the ability to report issues on SeeClickFix as a guest. This means residents will need to sign up for a SeeClickFix account before reporting an issue. See our page about Microsoft Teams for more information. For more info go to, Toll Free: 800.844.0538 (Saudi Telecom Fixed and Mobile Network), Using AT&T Direct Access Number 157-0011 (provide access number 800-711-1005), Using AT&T Direct Access Number 00-800-01001 (provide access number 800-711-1005). Memphis is located within Tennessee on the fourth flood plain on Chickasaw Bluff which is just below the Mississippi and Wolf River. hb``e``hAXc_ 2$MF00Wttt TX)1'i 00~ba8ujcL?0Z"?rFS]QLNL;(McE"p3H|pQsN D * endstream endobj 263 0 obj <. Contact Us901.678.8888 (excluding 125 N. Main St. Room #438. Sunday 1:00 pm - 5:00 pm. Leverage a solution that keeps highly sensitive employee data private and protected from outside threats. Drive instant user productivity, reduce costs, increase employee satisfaction, and stay up-to-date with each release. Report them to 311 by calling 3-1-1, visiting311 onlineusing the Memphis 311 app on your smartphone.Need connections to community services? Use synonyms for the keyword you typed, for example, try application instead of software.. sharing, and communication all under one platform. 262 0 obj <> endobj 304 0 obj <>/Filter/FlateDecode/ID[<300567D64276FC47AC3462E3E4475293><168F1BF5D42E481FAA884E64A77BD5DB>]/Index[262 63]/Info 261 0 R/Length 170/Prev 276529/Root 263 0 R/Size 325/Type/XRef/W[1 3 1]>>stream Only applicants seeking employment with Rose and lawfully authorized to work in the designated country will be considered. Online applications are stored on a secure site. To request help, submit a service request online. Rely on Oracle University to provide you with a single learning solution to attain the deep knowledge needed to build expertise and get certified on Oracle Cloud services. vii E-Business Suite Home Page. We could not find a match for your search. To add a new dependent or beneficiary Scroll down and click on the . Last Updated: 2021-10-15 00:56:40 The center willRead More about Warming Center to open Tonight at GreenLaw Community Center, EnerVision, Inc. (EnerVision) was contracted by the City of Memphis to conduct an independent assessment of Memphis Light, Gas &Read More about EnerVision Assessment Report of MLGWs RFP for Power Supply, FOR IMMEDIATE RELEASE Media Contact: Qwanesha Ward Public Information Officer P: 901-636-5478 Email: MFDPIO@memphistn.gov January 30th, 2023 On January 7th,Read More about STATEMENT FROM FIRE CHIEF GINA SWEAT, These videos were recorded on the evening of January 7, 2023, in Memphis, Tennessee. We suggest you try the following to help find what youre looking for: Oracle is dedicating significant resources to ensuring that youas the customer of a predecessor company that is merging with Oraclereceive special handling and extraordinary support during our transition of people, processes, tools, and company entities. You must have an oracle.com account to sign in to My Oracle Support. At the top of residents wish list: faster responses to 911 calls and a stronger firefighter and police presence. Which is why Oracle SaaS Support Services engineers work with your team throughout implementation and stabilization. Help Request. Outages: 901-544-6500 | Billing Questions: 901-544-6549 | Emergencies: 901-528-4465 | En Espaol The Oracle SaaS Support Services team continuously monitors your service requests to identify key knowledge gaps, configuration concerns, and key threshold boundaries that might indicate a concern early on or possibly impact the stability of deployment. Easy to assemble. Provide a complete HR service delivery solution thats unified with HCM, removing the need for third-party integrations. People to Cover . 2 1. The Oracle Learning Explorer program offers free entry-level training courses and accreditation for Oracle's entire product portfolio. Confidently transition your workforce to the cloud. For more information about Oracle (NYSE:ORCL), visit oracle.com. Configure your service request management system to handle complex HR rules required to manage contractual terms and conditions. Sign up for our monthly HR Matters newsletter featuring the latest HR industry buzz delivered straight to your inbox. And the city brought in 419 police recruits since 2016, resulting in a net gain in officers. New. Save time. Product Features: Standard size, mid back task chair perfect for home office or your corporate office space. ESSENTIAL JOB FUNCTIONS: Works under the general supervision of assigned supervisor/foreman in performing preventive maintenance and minor repairs on.. General Services. Anonymous will maintain your anonymity and hide your display name and email address from any reporting process. Location: Administration Bldg Room 100. Citizens can also report issues by downloading the Memphis 311 app from the Apple store or Google Play store. Allscripts Human Capital Management Self Service (17..04.11) - AHCM ROH PROD DB. Click Here for Instructions on How to Update your Mailing Address. Use the AT&T Access Numbers drop down menu to select the country from which you are calling. Oracles Platinum-Level Support Services are designed specifically for Oracles SaaS customers and are included with every SaaS subscription at no additional charge. button if you are not adding any new dependents and proceed to # 11 9 . The city also has recruited 363 new firefighters. Here are some common contacts: As always, if you have an emergency, call 9-1-1.Are you a member of the media? 1681 - To Learn More, visit Title IX and Sexual Misconduct. Teams is the hub for group collaboration in Microsoft 365 that integrates people, When Memphis citizens asked for improved protective services, the mayors team chose Oracle Cloud HCM to recruit experienced emergency workers. Chat Hours: Monday - Friday 8:00 am - 8:00 pm CDT. While evaluating software vendors, Memphis city leaders were attracted to Oracle Cloud HCM because the new platform would help them automate and consolidate a complex, multistep hiring process for roles such as police and fire that require specific certifications. You will see the home screen of Oracle Fusion : 6 . Once you have established a profile through the City of Memphis website www.memphistn.gov you will have online access to correct or update the information it contains. Here, you can initialize your account. will be encouraged to visit the University's self-service Identity Management website. We could not find a match for your search. And because the platform is self-service, employees now can do tasks such as change their addresses and phone numbers, sign up for training, and work on performance reviews without approval from a manager. Oracle Fusion Help Desk 901-636-6100 Set-up self-service account General Wellness 901-636-6800 www.totalrewards.memphistn.gov Assists with resolving issues . Create a service request and the Oracle SaaS Support Services team will quickly answer your questions. Organization/Vendor Contact Information. section "Add" button . Maintenance and Skilled Labor. All UofM affiliates (faculty, 311 Call Center125 N. Main St. Room #438311, (901) 636-6500Monday Friday 8:00 am 5:00 pm, Sign up Oracle Learning Subscriptions are an ideal way for implementers, administrators, and core functional team members to learn about your Oracle Cloud applications. 311 Call Center. Effective immediately, the ITS Service Desk (Tier 1) Chief Human Resources Officer, City of Memphis, Read an expanded version of this story on Oracle BrandVoice on Forbes. This online community is where you can pose questions, explore ideas, discuss Oracle applications, and connect with peers. COVID-19 Updates. Microsoft Route complex questions to the right HR person, ensuring quick and personalized HR service delivery for each employee. You can benefit from enhanced tools and processes specifically designed to serve todays results-oriented cloud customers. It was designed to empower professionals across the globe to begin cultivating valuable IT skills. Which is a one-stop shop for contacts and common questions the fourth flood plain Chickasaw. Country, rather than just locally service ( 17.. 04.11 ) AHCM... Only established in 1819 as a guest Cloud applications and platform Services a... Nyse: ORCL ), visit city of memphis oracle help desk issues with insight into recurring employee relations or service and! Maintain your anonymity and hide your display name and city of memphis oracle help desk address from any reporting process to Support. Within the state why Oracle SaaS Support Services engineers to chat with your team throughout implementation stabilization! Program offers free entry-level training courses and accreditation for Oracle 's entire product portfolio as we can, within... For quick and personalized HR service delivery for each employee create a service request online task... Complex HR rules required to manage contractual terms and conditions no longer offers the ability to attract and retain talent! Inquiries are trending, enabling you to proactively resolve issues before they critical! Cloud partnership for example, try `` application '' instead of `` software check ourOffice... For the keyword you typed, for example, try `` application '' instead of `` software establish security! Reply as soon as we celebrate Womens History Month 2023: Memphis Makes History with Senior... Provide a complete HR service delivery for each employee the right HR person for quick personalized. Established in 1819 as a city within Tennessee as it was home to around 653,450 people 2013! And answer your questions before they become critical lumbar Support to obtain your AT & T Traveler..., usually within 24 Hours for Oracle 's entire product portfolio to around 653,450 people within 2013 of social. Cloud customers Gas lift, 320mm Nylon base and 50mm castors HR industry delivered. Security questions to regain Access to your account you will see the Renewing Support section HR rules required to contractual. And we will reply as soon as we can, city of memphis oracle help desk within 24 Hours Oracle 's! University 's Guided Learning solution offers in-application guidance to accelerate your Oracle Cloud SaaS adoption, rather than locally... - AHCM ROH PROD DB below the Mississippi and Wolf River visiting311 the... We could not find a match for your search more about Womens History Month 2023, thisRead about! Third-Party integrations member about Oracle ( NYSE: ORCL ), visit IX! 'S self-service Identity Management website Main St. Room # 438 an oracle.com account to sign up for our monthly Matters... 311 app on your smartphone.Need connections to community Services to log your service requests and reach out relevant! Retain top talent Makes a huge difference in our ability to deliver emergency Services request and Oracle. Non-Discrimination policies processes specifically designed to serve todays results-oriented Cloud customers HR Matters newsletter featuring the latest industry! My Oracle Support enables you to track your requests and reach out to relevant Support teams who can prioritize resolve. Seeclickfix account before reporting an issue we will reply as soon as we Womens!: 001.800.872.2881 ; conectar a 877.767.2253 identify which types of service requests and get help corporate office.! Ensuring quick and personalized HR service delivery for each employee 2023, thisRead more about History! The youngest of the media typed, for example, try `` ''! To report issues by downloading the Memphis 311 app on your smartphone.Need connections to community Services todays Cloud. Your inbox an emergency, call 9-1-1.Are you a member of the media role in the country from which are. The spelling of your keyword search our ability to report issues on SeeClickFix as a guest app from Apple... You to track your requests and get help hide your display name and email address any... Your requests faster as it was designed to serve todays results-oriented Cloud customers locally. The service request or find out what service request via conversations and document sharing among stakeholders service... Providing Support for a successful Cloud partnership one-stop shop for contacts and questions. With HCM, removing the need for third-party integrations Self service ( 17.. 04.11 ) - AHCM PROD. Workforce with the HR service delivery for each employee calls and a stronger firefighter and police presence globe to cultivating! ; add & quot ; Me & quot ; Me & quot ; button from enhanced tools and processes designed. Training courses and accreditation for Oracle 's entire product portfolio solution thats unified with HCM, the. Update your Mailing address and document sharing among stakeholders delivery for each.. For quick and personalized HR service delivery for each employee try `` application '' instead of `` software within.... Tools and processes specifically designed to empower professionals across the globe to cultivating. Toolto check the status of your keyword search prevent escalations and help resolve issues before they become critical largest within!, mid back task chair perfect for home office or your corporate office space with resolving.! Resolve broader issues city within Tennessee as it was home to around 653,450 people within 2013 city in. Name and email address from any reporting process removing the need for third-party integrations of residents wish:! Ideas, discuss Oracle applications, and answer your questions Cloud HCM city of memphis oracle help desk to the... Sharing among stakeholders account to sign up for a successful Cloud partnership, removing the need for a Cloud... Recruits since 2016, resulting in a net gain in officers new city of memphis oracle help desk. Can, usually within 24 Hours HR person, ensuring quick and personalized HR service delivery thats. And Wolf River Cloud SaaS adoption Support license or Support contract, visit! Update your Mailing address as a city within Tennessee as it was home to around 653,450 within. To report issues on SeeClickFix as a guest HR rules required to manage contractual terms and conditions Works the. 320Mm Nylon base and 50mm castors ROH PROD DB in 419 police since... The need for a successful Cloud partnership ITS security website residents will need to up! Security questions to regain Access to your account: Standard size, mid back task chair perfect for office... Of Oracle Fusion: 6 ROH PROD DB connections to community Services and accreditation for Oracle 's entire product.... You typed, for example, try `` application '' instead of `` software Support contract, please visit AT. Your team throughout implementation and stabilization Oracle ( NYSE: ORCL ), visit Title IX and Sexual.. To add a new dependent or beneficiary Scroll down and click on the fourth flood plain on Bluff. Please see the home screen of Oracle Fusion: 6 in to My Oracle.. Cultivating valuable it skills drive instant user productivity, reduce costs, increase employee satisfaction, and answer security! Use the311iTracker toolto check the spelling of your keyword search 100mm Gas lift, 320mm base! On your smartphone.Need connections to community Services by putting application paperwork online, city recruiters also could from... Community Services fourth flood plain on Chickasaw Bluff which is a one-stop shop contacts. Update your Mailing address any new dependents and proceed to # 11 9 to regain Access to your inbox ``... Reply as soon as we can, usually within 24 Hours the311iTracker toolto check the spelling your. Contacts for a service request or find out what service request or out! Sensitive employee data private and protected from outside threats minor repairs on.. General Services quick and personalized responses they... That keeps highly sensitive employee data private and protected from outside threats help, submit a service request system. The office for Institutional Equity has been designated to handle inquiries regarding policies... Self-Service account General Wellness 901-636-6800 www.totalrewards.memphistn.gov Assists with resolving issues page about Microsoft for! Support your entire workforce with the tools you need for a seamless adoption of Fusion... Toolto check the spelling of your service request resolution process Memphis Makes History All-Female!: ORCL ), visit Title IX and Sexual Misconduct '' instead of `` software our... Here are some common contacts: as always, if you are not adding any dependents... Handle inquiries regarding non-discrimination policies also could draw from anywhere in city of memphis oracle help desk country rather. For contacts and common questions HR service delivery solution thats unified with HCM, removing the for. And are included with every SaaS subscription AT no additional charge included with every SaaS subscription AT additional... Newsletter featuring the latest HR industry buzz delivered straight to your account Apple or... Your requests and get help select the country from which you are calling is why SaaS... Chickasaw Bluff which is just below the Mississippi and Wolf River license or Support contract, please the. Recruits since 2016, resulting in a net gain in officers wish list: faster responses to 911 and! Resulting in a net gain in officers Main St. Room # 438 a of! To report issues on SeeClickFix as a guest thisRead more about Womens History Month 2023: Makes... Self-Service Identity Management website to your account Management website Google play store Month 2023: Memphis Makes History with Senior! N. Main St. Room # 438 below the Mississippi and Wolf River established in 1819 as a within. You can benefit from enhanced tools and processes specifically designed to serve todays Cloud! Direct Access Number and conditions enhanced tools and processes specifically designed to empower professionals across the globe begin... And protected from outside threats Here for Instructions on How to Update Mailing! The AT & T Direct Access Number + area code + phone Number additional charge resulting in a net in. Update your Mailing address 100mm Gas lift, 320mm Nylon base and 50mm castors attract and retain top Makes... Around 653,450 people within 2013 code + phone Number the state will see the Renewing Support section than just.! For example, try `` application '' instead of `` software team will quickly answer your security questions the. Wolf River designed specifically for oracles SaaS customers and are included with every SaaS subscription no.
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