Been having same issue since last year's free year subscription ended and the new one started. If you want to activate Discovery Plus on Sky Q, then you can follow the steps given below-, 1 Discovery Plus Sky Q Activation2 Fix Discovery Plus Not Working On Sky Q2.1 Activate Discovery Plus On Sky Q2.2 Check Servers Of Discovery Plus2.3 Power Cycle Your TV2.4 Check Internet Connection2.5 Update Sky Q Box2.6 Contact Customer Support3 Conclusion | Activate Discovery Plus. Because see, as humans, we need ample rest to work and think efficiently. To power cycle your TV, follow the steps given below-. Press the Services button on your remote and then the 4 & 6 buttons. You need a stable internet connection to use Discovery Plus on Sky Q. Disney+ Customer Service will be able to help determine what the issue is, and hopefully how to resolve it. Turn off and then and then restart your internet modem and router. They can still get overloaded and overwhelmed with their tasks over time. discovery+ is now available at no extra cost for Sky Q, Sky Glass and Sky Stream customers. Did you find an answer to the query as I have exactly the same problem, it is not showing me the option to 'Continue with Sky activation' I am so annoyed as this was one reason I went back to sky. Discovery.must be mistaken about the procedure - perhaps you can describe the alternative procedure - others may find it useful!?! Login in with your Sky account on the page. 2. discovery+ is now available at no extra cost for Sky Q, Sky Glass and Sky Stream customers. Discovery Plus does not work on Sky Q without the activation, so you will have to activate it first to use it. 5. Signed up, entered the code on screen into my Web browser then said I needed to sign in on app on q box but just stays on opening page with 3 options, when I select any of them nothing happens. Plug your TV into its power source again. Disney+ is usually a pretty stable streaming service and issues are pretty few and far between, but like all streaming services, sometimes they fail to work as expected. In case, there is an issue with the Discovery Plus servers, you will have to wait for some time for the servers to be up again. To do so, follow the steps given below-. Another reason you may be facing the issue is the pending firmware update of your Sky Q box. I have successfully installed the updated Discover Plus App on all my devices, I get the blocking message when accessing subscription content only. The signal should be at least 50% if the weather is good and about 40% if the weather is bad. Check if Disney+ is working now. It aired only once or twice on Discovery Channel that I know of and I've never seen it again. A place to discuss the discovery+ streaming service! Refreshing your Disney+ is often a great method to get things working again on Sky Q. So come back tomorrow or even a couple of hours later. So you need to improve your Internet connection. Firstly you should ensure that you have activated Discovery Plus on Sky Q. Perhaps Sky will have to wait until after the current agreements end!?! Makes decisions re renewal of contract easier anyway. We're sorry to hear that youre unable to access discovery+ through the Sky Q app. Youll be contacted via email and prompted to log in to your device shortly before the update of the Sky Q app. You will now be asked to enter the 4-digit pin to head to the subscription activation screen to continue ahead. Power cycling simply means unplugging your device and plugging it back again. If you can still not run Discovery Plus on your Sky Q box, you should try contacting the customer care of both Sky Q and Discovery. See how to get discovery+ on Sky Marketplace. What to watch on discovery+ Open the app from the apps menu, or say "Get discovery+" into your voice remote. For information on the new Warner Bros Discovery, please visit Warner Bros. Sky Q Customer Support Contact Number-03337591074. You may need to speak with your provider for support as this could be a latency issue with your Broadband connection. Note it down, Press Continue on the Sky Q website which you accessed through your mobile, PC, or tablet, Create the Discovery Plus account by filling in your details and select Continue, Enter the 6-digit pairing code to access all the features of the Discovery app on your Sky Q box, Open the app section in your Sky Q box and select Discovery Plus, Use your credentials to log in to your Discovery Plus account, Enter the 6-digit Pin that you receive on your mobile device or PC, Next, the Sky Q Box screen will refresh and take you to into the Discovery Plus app, Enjoy watching your favourite shows on Discovery. Open the app from the apps menu, or say Get discovery+ into your voice remote. Or worse, it can even stop working altogether. I now have Discovery+ on SkyQ and all my other devices (Amazon Fire TV, iPhone, etc.). 7 straightforward solutions to fix this problem. Restart your router if the internet is still slow. (If you have a voice-enabled remote, you can say "Get discovery Plus.") 2. See how to get discovery+ on Sky Marketplace. Using a mobile device or PC, open your browser. Disney Plus Not Working on Sky Q? Once you've signed up, you'll need to activate your account by visiting: sky.com/discoveryplus-activate. You can move to the next troubleshooting step in this article. And the servers will most likely be working again by then. Save my name, email, and website in this browser for the next time I comment. Method 3: Refresh Your Disney Plus App. Input the code you see on your TV to the website. You can check your internet connection usingFast.com. Sky Q update in the New Year, althoughyour response, the discovery+ platform has been updated for our web service, mobile, and smart TV apps"suggest I should have access on all devices except ", "Contact your Provider to find out how to watch". Eurosport 1&2 now appearing under channels in app on sky. Discovery+ on skyq is still out of sync with the same discovery+ user account being watched on other devices. DIGITAL SPY, PART OF THE HEARST UK ENTERTAINMENT NETWORK. How to Reset and Change Discovery Plus Password, How To Get and Setup Discovery Plus on Roku, Fix Discovery Plus Not Working or Crashing on Roku, Fire TV Stick, Discovery Plus On DirecTV, Availability, How To Watch, How to Activate Discoveryplus co uk/tv 2022 | Discovery Channel UK. Once you've signed up, you'll need to activate your account by visiting: sky.com/discoveryplus-activate. If the internet is stable, it is not the reason for facing this issue. Weve been having issues and found the above, the link worked for us. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. So tried it on fire stick logged in fine selected a program to watch and got the following message.. "Contact Provider". Then, if you havent already, you should activate your account on the app. 2. 5. Thanks to your question being answered, Ill not waste any more time messing around with it for a few weeks. 6.99 per month but I'll probably cancel after the Australian Open and go back to the free Sky Q version. If you cancel your Sky Q, Sky Glass or Sky Stream subscription, or downgrade to the Q Essentials TV pack, you will lose access to your discovery+ account. Were doing our best to limit any disruption to your service, and you can still manage your subscription through Sky. You can watch lots of great discovery+ TV, including: Plus full coverage of major sporting events, such as: You can log in to your discovery+ account on multiple devices so you can watch anywhere, anytime. Select,Continueto continue ahead. . If you are not able to use Discovery Plus on Sky Q, then you can follow the troubleshooting steps that we have mentioned below-. Firstly you should ensure that you have activated Discovery Plus on Sky Q. Head to theSettingsof your Sky Q Box. You have only addressed specifically "access discovery+ through the Sky Q app". Discovery, Inc. entered the streaming foray in 2021 with the launch of discovery+ in the USA. Moreover, we have also discussed how you can fix issues you face with Discovery Plus on the Sky Q box. Need a refresher on how you can do this process? To do this, hold down. https://support.discoveryplus.com/hc/en-gb/articles/360050928192-discovery-account-and-Sky-Q-How-to-sign-up-and-log-in-through-your-set-top-box, https://support.discoveryplus.com/hc/en-gb/articles/360018839497-SkyQ-and-discovery-How-to-login-and-sign-up. First, you should remove all pairing information from the remote control. Let me explain. The number one reason that Disney+ doesnt work as expected on Sky Q is due to connection issues. So if its been more than a month since you updated your Sky Q system. The above guide helps you with Discovery Plus Sky Q activation. Visit the Discovery Plus website and login into your account. Although the discovery+ platform has been updated for our web service, mobile, and smart TV apps, the Sky set-top box app update will not be completed until early in the new year. If you cancel your Sky Q, Sky Glass or Sky Stream subscription, or downgrade to the Q Essentials TV pack, you will lose access to your discovery+ account. No problem. Select 'Get discovery+.' 3. Leave the box and connected devices off for a few minutes. So did you have to set up a Discovery account as well? This unofficial forum has no affiliation with Discovery, Inc. Press J to jump to the feed. Now, on your phone or computer: 5. Posted by a Superuser, not a Sky employee. How fast your Internet should be to stream on Discovery Plus. Because youll still be able to watch your favorite Discovery Plus show later. You have entered an incorrect email address! This is so weird. But if your Internet is slower than that. Switch your devices back on. You need to be either a Sky Q, Sky Glass or Sky Stream customer. Remember, to watch Disney Plus in HD, youll need at least 5 Mbps, while 4K Ultra HD streaming will need at least 25 Mbps. 2. Bring your router close to your TV.Connect your TV to the router through a wired connection. From the hidden menu, scroll down and click refresh apps. Press and hold the power button for a minute. This fixes any bugs and technical glitches you encounter with Sky Q and solves issues with Discovery Plus. You can watch lots of great discovery+ TV, including: Bingeable box sets Exclusive originals Fascinating true-crime Eye-opening documentaries Must-see reality shows This will tell you whether there is any issue with the servers of Discovery Plus or not. Input the code you see on your TV to the website. At the same time, restart Discovery Plus on your Sky Q box and choose Continue with the Sky activation, You will see a 6-digit pairing code on your Sky Q box. You need to know how fast your Internet is 1st. SelectSetupand thenSoftware download. Advertising: If you would like to advertise on Disney Plus Informer, please use the email below. You should check your internet speed. Please help. Connect to a different network if you still face issues with it. Create an account to follow your favorite communities and start taking part in conversations. However, if the Discovery Plus was already activated but you are still facing the issue, then move to the next troubleshooting step here. What to watch on discovery+ Open the app from the apps menu, or say "Get discovery+" into your voice remote. Go to the apps rail, select discovery+, and then select Sign In. If you notice youre NOT connected to your Wi-Fi, be sure to connect. If you cannot use Discovery Plus on Sky Q, then you should check the servers of Discovery Plus. It has more than 2,500 older and recent shows which give a lot of choice to the users. Another troubleshooting step to follow is to power cycle your TV. Turn off your TV or projector. No problem. 15/Dec/2021 My e-mail response toDiscovery Plus Support. You can watch lots of great discovery+ TV, including: Bingeable box sets Exclusive originals Fascinating true-crime Eye-opening documentaries Must-see reality shows Heres a great YouTube video on how to do this: Just keep in mind that depending on your internet speed, software updates can take up to an hour. Just thinking about that scenario is exhausting, right? Fixing problems with the TV apps TV apps on Sky If any of your TV apps are missing from the Apps or Sidebar sections of your Sky Q box, Sky Glass or Sky Stream, or if Netflix, Spotify, YouTube, or any other TV app isn't working, follow these troubleshooting steps. Create the Discovery Plus account by . To check your internet connection on Sky Q: 1. On the next page, select the option forContinue. The Streaming service includes around 55,000 Episodes which you can watch after buying the subscription. any help would be appreciated! User reports indicate no current problems at discovery+. 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