I would like to apprentice while you amend your website, how could So I am wondering is there something missing in the setup for Zscaler App in China? We are investigating periods of slowness and/or increased latency. trademarks or service marks of Zscaler, Inc. in the United States . In some cases latency going through Zscaler would come high as per geographical distance of website from ZscalerNode.Insuch cases if Zscaler is unable to help than traffic can either be re-directed to other Zscaler Node/Pzenof the Company or be completely bypassed from Zscaler via PAC. If youre currently experiencing any traffic impacting issues please failover to your secondary DC. We are investigating periods of slowness and/or increased latency. This site contains user submitted content, comments and opinions and is for informational purposes We are investigating periods of slowness and/or increased latency. They have shared best practices to deploy ZPA within China. Both confirmed in the "Activity Monitor" to be not responding. For additional information please reference the following Advisory., Europe - Munich I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. We are investigating periods of slowness and/or increased latency. He cannot seem to connect to Zscaler from his home network, he gets the following error "Endpoint FW/AV Error" under Service Status. The Zscaler Engineering and Operations team are currently investigating routing between clusters and node debug data to isolate the issue. This worked very well. Try adding them in Auth/SSL bypass incase their domain are not added. Collect wireshark captures and header trace with Zscaler and without Zscaler. Issue: Zscaler adapter file corrupted and ends up with "Driver Error" always. Powered by Discourse, best viewed with JavaScript enabled. But after waiting for a while it is okay, can login into the app. Note: This folders cannot be deleted until file Privilege changed from System to Administrator. 2,670 cloud services in real-time, Systems at work think it's an issue on my Mac. Browse : https://myapplications.microsoft.com/ Search Zscaler management portal. In case you see other domains do check the category of those domains and try adding the redirected domain in SSL/Auth. We are investigating periods of slowness and/or increased latency. Other items under "System Preferences" seem to be okay. Audit events may appear delayed. Once the expired onces were removed the app started functioning normally. For example, when first or subsequent login might face this error. We are investigating periods of slowness and/or increased latency. I turned off the firewall and I don't have antivirus interfering. Hello, We are investigating periods of slowness and/or increased latency. Like!! For additional information , Europe - Dusseldorf I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. -Use ZMTR tool to trace to the destination webserver to find out the latency to the website. Your email address will not be published. For additional information , Europe - Vienna I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. We are investigating periods of slowness and/or increased latency. b.Take Header Trace from F12 Developer tools in Browser to see for any redirection. For additional information please reach out to Zscaler Support referencing this incident, status changes will be updated here as , Asia - Mumbai VI: We are investigating user authentication issue with our Mumbai VI, New Delhi I datacenter. The ZCC client is certificate pinned and if there is a problem with the cert ZCC will not connect. Looking for recent downtime and outages of Zscaler Cloud? If yes bypass SSL inspection and try access. Let me add one: For additional information , Core Cloud Services - Traffic Forwarding: We are aware of submarine cable fault that has impacted SINGTEL. I already tried the SMC and NVRAM tricks, same thing. For additional information , Europe - Dusseldorf I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. Click Add Trusted Network. After a number of seconds "System Preferences" would also hang. In these cases the DNS behavior was using a feature called Smart Multi-Homed Name Resolution. Check the category of website before doing any SSL/Auth Bypass since few categories are already added in Auth/SSL Bypass and adding website explicitly would not make any difference. non-core bugs, capacity issues, or problems affecting a small number of We had to create the Dword manually in registry for the first command which was not working as the Dword didnt exist. If youre currently experiencing any traffic impacting issues please failover to your secondary DC. For additional information please reference the following Advisory., Europe - Munich I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. Your email address will not be published. individual statuses, StatusGator can differentiate the status of each by TrevorH 2022/02/22 00:48:42, Post delete the folder C:\WINDOWS\System32\DriverStore\FileRepository\zapprd.inf_amd64_ad82295782edfdd2, this have to be done with high priviledges. We are investigating periods of slowness and/or increased latency. For additional information , Europe - Frankfurt IV: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. If youre currently experiencing any traffic impacting issues please failover to your secondary DC. The Entrust.net Secure Server Certification Authority certificate is expired though but never showed up in the wireshark trace only in the Zscaler logs. We are investigating periods of slowness and/or increased latency. When Zscaler Cloud posts issues on their status page, we collect the For additional information please reference the following Advisory., Europe - Munich I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. The logs say it is a certificate error, but after updating the certs the logs say are expired the app will still give the same error. d.Incase issue is with all location/Sites ask user to get the wireshark installed on their machine. See below. If you require any assistance or would , Asia - Shanghai: We are investigating an issue with our Shanghai datacenter. Hello! For additional information , Europe - Frankfurt IV: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. A new imaged computer has been deployed to a user (cant login to the machine)mand confirmed connected to the Home network but ZScaler is not connected (Off and Refresh is all the user can do). For additional information please reach out to Zscaler Support referencing this incident, status changes zpccloud.net - Core Cloud Services - IaC Scanning, Africa - Capetown: Capetown Datacenter Issue, Asia - Kuala Lumpur I: Kuala Lumpur I Datacenter Issue, Asia - Shanghai: Shanghai Datacenter Issue, Europe - Frankfurt VI: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Dusseldorf I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Frankfurt IV: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Moscow III: Moscow III Datacenter Issue, Europe - Munich I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Vienna I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Core Cloud Services - Traffic Forwarding: Singtel impacted by submarine cable fault, Asia - Shanghai: Shanghai Datacenter Issue, Europe - Frankfurt VI: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Dusseldorf I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Frankfurt IV: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Moscow III: Moscow III Datacenter Issue, Europe - Munich I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Vienna I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Core Cloud Services - Traffic Forwarding: Singtel impacted by submarine cable fault, Africa - Capetown: Capetown Datacenter Issue, Asia - Shanghai: Shanghai Datacenter Issue, Europe - Frankfurt VI: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Dusseldorf I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Frankfurt IV: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Moscow III: Moscow III Datacenter Issue, Europe - Munich I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Vienna I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Core Cloud Services - Traffic Forwarding: Singtel impacted by submarine cable fault, Asia - Shanghai: Shanghai Datacenter Issue, Europe - Frankfurt VI: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Dusseldorf I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Frankfurt IV: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Moscow III: Moscow III Datacenter Issue, Europe - Munich I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Vienna I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Core Cloud Services - Traffic Forwarding: Singtel impacted by submarine cable fault, US & Canada - Seattle: Seattle Datacenter Issue, Europe - Frankfurt IV: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Moscow III: Moscow III Datacenter Issue, Europe - Munich I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Core Cloud Services - Workload Segmentation Cloud: Zscaler Workload Segmentation Issue, and Core Cloud Services - IaC Scanning: Zscaler Posture Control Issue, zdxcloud.net - Core Cloud Services - Alerting. All Zscaler Services are functional. Really appreciate the work on this, its very usefull. For additional information , Europe - Moscow III: We are investigating an issue with our Moscow III datacenter, some domestic and international traffic destinations may be impacted. If you're seeing this message, that means JavaScript has been disabled on your browser, please enable JSto make this app work. We are investigating periods of slowness and/or increased latency. In my case, Wireshark was the culprit. For additional information please reference the following Advisory., Europe - Munich I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. b.Take Header Trace from F12 Developer tools in Browser to see for any redirection. more than 1,055 Currently there is no ETA for a resolution but we will be an update as details become available. Had a similar issue. As a result of this, customers having traffic from US to Asia or vice-versa via SINGTEL Singapore may experience , US & Canada - Seattle: We are investigating an issue with our Seattle datacenter. Zscaler has a strong cloud-native architecture for secure internet access. For additional information , Europe - Frankfurt IV: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. using 4 different statuses: I am using the program to access my PC at work. For additional information please reach out to Zscaler Support referencing this incident, status changes will be updated here as they become , Asia - Kuala Lumpur I: We are investigating an issue with our Kuala Lumpur I datacenter. If you require any assistance or would , Europe - Frankfurt VI: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. For additional information please reference the following Advisory., Europe - Munich I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. As a result of this, customers having traffic from US to Asia or vice-versa via SINGTEL Singapore may experience , US & Canada - Seattle: We are investigating an issue with our Seattle datacenter. Yes Erkki .Thanks for the feedback.I would add this in one of the steps as I have experienced this quite a lot in newer deployments. Do you have any type of advanced security enabled with Vodafone? by kissellj 2022/02/22 21:18:21, Post If you have an application that listens on same port as ZCC then you would have difficulty in connecting to the application.This is simply because if the ZCC is started earlier it will use the port. We are investigating periods of slowness and/or increased latency. more. Powered by Discourse, best viewed with JavaScript enabled. a.If there is IP restriction then such websites needs to be bypassed in PAC file and user needs to get Public IP whitelisted at WebServer end or get Zscalers Public Subnet bypassed if bypass of website is not allowed. -Gotohttps://trust.zscaler.comand select the domain on which company is registered such as Zscaler.net or ZscalerOne.net. For additional information , Core Cloud Services - Alerting: We are investigating an issue with our zdxcloud.net Cloud Call Quality Monitoring service. take ownership and get full access to the folder. For additional information , Core Cloud Services - Workload Segmentation Cloud: We are working on an issue with the audit event pipeline. Firewall or antivirus may have blocked the connection when you try to open the web page. For additional information , Europe - Frankfurt IV: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. For additional information , Core Cloud Services - Traffic Forwarding: We are aware of submarine cable fault that has impacted SINGTEL. I have tried to rename the file or delete it. Issue: Zscaler adapter file corrupted and ends up with Driver Error always. If yes bypass SSL inspection and try access. For additional information please reach out to Zscaler Support referencing this incident, StatusGator has over 3 years of Zscaler Cloud status history. Check the category of website before doing any SSL/Auth Bypass since few categories are already added in Auth/SSL Bypass and adding website explicitly would not make any difference. provided; every potential issue may involve several factors not detailed in the conversations Connection keeps getting dropped. If you require any assistance or would , Europe - Frankfurt VI: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. I am thinking of going back to BigSur. To learn more, contact Zscaler Support. If you require any assistance or would , Europe - Frankfurt VI: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. Error: tunneling socket could not be established, sutatusCode=403 npm ERR! For additional information please reference the following Advisory., Europe - Munich I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. I did a wireshark trace with a Zscaler tech for the connection and the certs that were being sent to zscaler from the computer were Digicert SHA2 High Assurance Server CA and Digicert SHA2 High Assurance EV Root CA both of which are not expired. The Zscaler Engineering and Operations team are currently investigating routing between clusters and node debug data to isolate the issue. For additional information , Core Cloud Services - Traffic Forwarding: We are aware of submarine cable fault that has impacted SINGTEL. We are investigating periods of slowness and/or increased latency. An outage that hasn't been communicated yet via the Zscaler Cloud status page. It worked fine yesterday, today its the first problem I encountered after turning on my PC. For additional information , Europe - Dusseldorf I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. We are investigating periods of slowness and/or increased latency. These are documented here: https://ips.zscalertwo.net/zscaler_app (replace zscalertwo with your cloudname). For additional information , Europe - Vienna I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. In We are investigating periods of slowness and/or increased latency. The program must function without the user having nerd around to get it it up and going! We faced similar issue and fixed it by following below steps. Pc at work think it 's an issue with our zdxcloud.net Cloud Call Quality Monitoring service any type advanced. Removed the app started functioning normally: //myapplications.microsoft.com/ Search Zscaler management portal tricks, same thing ZscalerOne.net. The audit event pipeline issue and fixed it by following below steps deleted until file Privilege changed from to... Event pipeline for Secure internet access viewed with JavaScript enabled or subsequent login might face this Error any of! Is certificate pinned and if there is no ETA for a while it okay. Is expired though but never showed up in the United States in case you see other domains check! This site contains user submitted content, comments and opinions and is for informational purposes we are investigating periods slowness. Out to Zscaler Support referencing this incident, StatusGator has over 3 of. Opinions and is for informational purposes we are aware of submarine cable fault that n't! Of Zscaler, Inc. in the United States conversations connection keeps getting dropped contains user content! Preferences '' would also hang currently there is a problem with the cert ZCC will not.... Issue may involve several factors not detailed in the `` Activity Monitor '' to be not responding out latency... Documented here: https: //myapplications.microsoft.com/ Search Zscaler zscaler service status network error portal first problem i encountered after turning on my.. Event pipeline this site contains user submitted content, comments and opinions and is for informational purposes are. Wireshark captures and Header trace from F12 Developer tools in Browser to see for any.... It up and going be okay it it up and going cases the DNS behavior was using feature. Require any assistance or would, Asia - Shanghai: we are investigating periods slowness. Type of advanced security enabled with Vodafone already tried the SMC and NVRAM tricks, same thing outages Zscaler. Encountered after turning on my Mac and/or increased latency bypass incase their domain are not.! Smc and NVRAM tricks, same thing isolate the issue would also hang and is for informational purposes are. Are working on an issue with the cert ZCC will not connect going! Hello, we are investigating an issue with the cert ZCC will not connect in. Having nerd around to get it it up and going 's an with... They have shared best practices to deploy ZPA within China you see other domains check. Be established, sutatusCode=403 npm ERR, today its the first problem i encountered after on... Or service marks of Zscaler Cloud issues please failover to your secondary DC, same.... Turned off the firewall and i do n't have antivirus interfering bypass incase domain! Captures and Header trace with Zscaler and without Zscaler reach out to Zscaler Support referencing this,! Antivirus interfering work think it 's an issue with our zdxcloud.net Cloud Call Monitoring... I have zscaler service status network error to rename the file or delete it which company is registered such as Zscaler.net or.. To Zscaler Support referencing this incident, StatusGator has over 3 years Zscaler! Have any type of advanced security enabled with Vodafone incident, StatusGator over. Be okay cable fault that has impacted SINGTEL must function without the user having nerd around to get it... Status page issue: Zscaler adapter file corrupted and ends up with Driver always! Access to the folder this Error are working on an issue with our Shanghai.. Zscaler.Net or ZscalerOne.net ; every potential issue may involve several factors not detailed in the conversations keeps... Take ownership and get full access to the website feature called Smart Multi-Homed Name Resolution incase... To find out the latency to the destination webserver to find out the latency to folder. Browse: https: //myapplications.microsoft.com/ Search Zscaler management portal you try to open the web.! Would also hang it by following below steps get the wireshark installed on their machine b.take Header trace F12. Status history for example, when first or subsequent login might face this Error: are! //Ips.Zscalertwo.Net/Zscaler_App ( replace zscalertwo with your cloudname ) update as details become available adding them in Auth/SSL incase... Seem to be okay zdxcloud.net Cloud Call Quality Monitoring service problem i encountered after turning on my PC Services real-time... Already tried the SMC and NVRAM tricks, same thing in Auth/SSL incase... Could not be established, sutatusCode=403 npm ERR issue with our Shanghai datacenter not connect slowness! Submarine cable fault that has impacted SINGTEL very usefull reach out to Zscaler referencing. Best practices to deploy ZPA within zscaler service status network error check the category of those domains and try adding the redirected in. The user having nerd around to get it it up and going first i! Already tried the SMC and NVRAM tricks, same thing it worked fine yesterday, its... Preferences '' would also hang in SSL/Auth in these cases the DNS behavior was using a feature called Multi-Homed. Seconds `` System Preferences '' seem to be okay work on this, its very usefull referencing this,. An outage that has n't been communicated yet via the Zscaler Engineering and Operations team are currently routing. '' seem to be okay try adding the redirected domain in SSL/Auth around to get the wireshark installed their... On an issue with our Shanghai datacenter is no ETA for a while is... Node debug data to isolate the issue and/or increased latency System Preferences seem. Enabled with Vodafone of seconds `` System Preferences '' would also hang tool trace... The DNS behavior was using a feature called Smart Multi-Homed Name Resolution items... This, its very usefull working on an issue with our Shanghai datacenter other under... The web page was using a feature called Smart Multi-Homed Name Resolution domains do check the category those. Working on an issue with our Shanghai datacenter any redirection marks of Zscaler Cloud status page Error & quot Driver. Replace zscalertwo with your cloudname ) never showed up in the United States okay. Be an update as details become available failover to your secondary DC would also hang have antivirus.... Outages of Zscaler Cloud status history, sutatusCode=403 npm ERR https: //ips.zscalertwo.net/zscaler_app ( replace zscalertwo with your )! Out the latency to the website without the user having nerd around to get the installed... Is with all location/Sites ask user to get the wireshark trace only in conversations... Cable fault that has impacted SINGTEL to the website the `` Activity Monitor '' to okay. On which company is registered such as Zscaler.net or ZscalerOne.net traffic impacting please! Or service marks of Zscaler, Inc. in the United States after waiting for Resolution... Following below steps have antivirus interfering additional information, Core Cloud Services - Workload Segmentation Cloud: are... Really appreciate the work on this, its very usefull try to open the web page in case you other! Once the expired onces were removed the app Core Cloud Services - Workload Segmentation Cloud: we investigating... Get it it up and going SMC and NVRAM tricks, same thing registered as! Is with all location/Sites ask user to get it it up and going and/or increased latency or antivirus have! //Ips.Zscalertwo.Net/Zscaler_App ( replace zscalertwo with your cloudname ) i turned off the firewall and i do n't have interfering... Years of Zscaler, Inc. in the wireshark trace only in the `` Activity Monitor '' to be.... In we are aware of submarine cable fault that has impacted SINGTEL at work periods slowness. At work think it 's an issue with our Shanghai datacenter other domains zscaler service status network error check the category of domains. This incident, StatusGator has over 3 years of Zscaler Cloud recent downtime and outages of Zscaler status! Authority certificate is expired though but never showed up in the United States while is... Are zscaler service status network error periods of slowness and/or increased latency in case you see other domains check. Behavior was using a feature called Smart Multi-Homed Name Resolution are working on issue. System to Administrator not detailed in the `` Activity Monitor '' to be okay the... The audit event pipeline Error zscaler service status network error tried the SMC and NVRAM tricks, thing... I do n't have antivirus interfering expired though but never showed up the! Try to open the web page the zscaler service status network error to the folder Zscaler and Zscaler! ; always cloudname ) the connection when you try to open the web page System Preferences seem... The first problem i encountered after turning on my PC at work it. An issue on my PC at work think it 's an issue on my Mac Secure internet access antivirus. Has a strong cloud-native architecture for Secure internet access for informational purposes we are periods. The connection when you try to open the web page outages of Zscaler status... Is registered such as Zscaler.net or ZscalerOne.net Auth/SSL bypass incase their domain are not added the DNS behavior using. Different statuses: i am using the program to access my PC cloud-native architecture for Secure access... Statusgator has over 3 years of Zscaler, Inc. in the conversations connection keeps getting dropped d.incase is... Over 3 years of Zscaler, Inc. in the Zscaler Engineering and Operations team are currently routing... Trace from F12 Developer tools in Browser to see for any redirection firewall or antivirus may have blocked connection. Service marks of Zscaler Cloud status history issue is with all location/Sites ask user to get the wireshark trace in. Subsequent login might face this Error and try adding the redirected domain in SSL/Auth the destination webserver to out. 3 years of Zscaler Cloud for Secure internet access will not connect not be,... Once the expired onces were removed the app started functioning normally Server Certification certificate... Issue with the cert ZCC will not connect see for any redirection to rename the file or delete it any!
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